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Krystal Urban Monterrey San Jerónimo

3.5 star property
VIP Access

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Photo gallery for Krystal Urban Monterrey San Jerónimo

Relax in this stylish room with a large bed, sofa, and armchair, perfect for unwinding.
Relax in our spacious lobby, featuring a comfortable seating area with sofas and armchairs, a reception desk, and a bar.
Stylish hotel corridor with large windows and lush greenery.
Relax in a spacious indoor area with high ceilings, pendant lights, and comfortable seating.
Relax in a shaded outdoor seating area with comfortable chairs and tables.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • Breakfast available
  • Gym

Explore the area

Map
Blvd. Antonio L. Rodríguez 1880, Monterrey, NL, 64650
  • Spainish Consulate
    ‪3 min walk‬
  • Galerias Monterrey
    ‪2 min drive‬
  • Macroplaza
    ‪8 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(27 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Suite Junior

Minibar, in-room safe, desk, blackout curtains

Single Suite Junior

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior

Minibar, in-room safe, desk, blackout curtains

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

Minibar, in-room safe, desk, blackout curtains

Room Superior

  • Sleeps 2
  • 1 King Bed

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About this property

Krystal Urban Monterrey San Jerónimo

Hotel with free parking, steps from Spainish Consulate
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Krystal Urban Monterrey San Jerónimo offers 150 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Krystal Urban Monterrey San Jerónimo. During your stay, you're just a quick walk from Spainish Consulate. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Steps from Spainish Consulate and 9 minutes by car from U.S. Consulate General
  • Local-area shuttle service available for a fee
Krystal Urban Monterrey San Jerónimo offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Krystal Urban Monterrey San Jerónimo. An area shuttle within 5 kilometres is available for a fee. Self parking is free.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 5 kilometres
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 315 for adults and MXN 157 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 315 for adults and from MXN 157 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Krystal Urban Monterrey San Jerónimo.

Property is also known as

Krystal Urban Monterrey Hotel
Krystal Urban Hotel
Krystal Urban
Krystal Urban Monterrey
Krystal Urban Monterrey San Jerónimo Hotel
Krystal Urban Monterrey San Jerónimo Monterrey
Krystal Urban Monterrey San Jerónimo Hotel Monterrey

Krystal Urban Monterrey San Jerónimo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo Enrique

Stayed 3 nights in Apr 2025

4/10 Poor

Luisa Maria

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Las camas estaban en pésimas condiciones y tenía un olor la habitación a comida terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! And lovely
Stayed 4 nights in Apr 2025

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convinient location a lot of restriction with the VIP complementary drink...
Stayed 2 nights in Mar 2025

10/10 Excellent

MARY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is perfect!
Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay!!

Perfect experience, from check in to check out it was flawless.
Stayed 3 nights in Mar 2025

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
La habitación no está limpia encontré prendas del anterior huésped
Stayed 1 night in Feb 2025

10/10 Excellent

DAYANA DEL VALLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2025

8/10 Good

Roberto

Stayed 1 night in Feb 2025

6/10 Okay

alejandro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio personal amable limpieza diaria estacionamiento muy flexible sin duda volveré a este hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Hugo

Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel if only for spending the night due to business. Hotel located in business commercial area. No stores exists in the vecinity.
Stayed 1 night in Feb 2025

10/10 Excellent

Herminia

Stayed 2 nights in Feb 2025

10/10 Excellent

Robert, Laporte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good not much around it to do. Busy highway in front nothing was walkable
Stayed 3 nights in Feb 2025

4/10 Poor

Humberto

Business traveller
Disliked: Cleanliness, property conditions & facilities
Waited for the room to be ready one hour after check in because it was not ready. The room Right next to the elevator, etc
Stayed 1 night in Jan 2025

10/10 Excellent

Greleyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, so comfortable and really clean. I loved it
Stayed 1 night in Dec 2024

10/10 Excellent

ALEJANDRO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Maria deJesus

Stayed 4 nights in Jan 2025

2/10 Terrible

Oscar

Stayed 1 night in Jan 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lanette L

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet location.
Stayed 2 nights in Jan 2025