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Hotel Universel Montreal

3.5 star property

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Photo gallery for Hotel Universel Montreal

Lobby
Point of interest
Point of interest
1 bedroom, premium bedding, down duvets, in-room safe
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Montreal Botanical Garden
    ‪8 min walk‬
  • Olympic Stadium
    ‪13 min walk‬
  • Montreal Biodome
    ‪13 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪29 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, in-room safe

Comfort Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Universel Montreal

Hotel with a full-service spa, a quick walk to Saputo Stadium
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hotel Universel Montreal offers 230 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the convenient parking at Hotel Universel Montreal. During your stay, you're just a quick walk from Montreal Botanical Garden. Free WiFi in public areas, free self-parking and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Italian cuisine while dining at Resto Bar Le Toit Rouge
  • English breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Saputo Stadium and 8 minutes on foot from Montreal Botanical Garden
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Universel Montreal offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the business-friendly Hotel Universel Montreal. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Montreal hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 11:00 AM.
Resto Bar Le Toit Rouge – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 7 to 20 for adults and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-11-30, 554466

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1296 out of 2562 reviews
Rating 8 - Good. 828 out of 2562 reviews
Rating 6 - Okay. 278 out of 2562 reviews
Rating 4 - Poor. 95 out of 2562 reviews
Rating 2 - Terrible. 65 out of 2562 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2025

10/10 Excellent

peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled with our dog and there’s amazing access to a beautiful park right across the street! Quiet rooms perfect blackout curtains.
Stayed 1 night in Mar 2025

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations are donne very well: not just a cover up. Its obvious that they are renovating section by section but what is done is very high end. Example the hallways looked dated but we were verry surprised when we got in the room. The hotel is beautiful and very well placed for the price. My husband is the difficult one and he said this will be our go-to hotel in the city.
Stayed 1 night in Feb 2025

10/10 Excellent

Geneviève

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat, clean, great restaurant! Staff super helpful very when something asked from housekeeping. Really enjoyed the whole set up. Didn’t have to be for parking huge huge bonus chip! Really enjoyed this hotel and would stay again. Couldn’t be better located right in the center of everything.
Stayed 2 nights in Feb 2025

8/10 Good

Vickie, Gatineau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was great but the saune was not working well and not really soundproof. Otherwise, the staff was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent rapport qualité-prix
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here and would definitely come back again in the future. The restaurant was absolutely delicious and service was very quick. The front desk staff were so friendly and provided all of the information I needed for my stay. The pool was amazing as was the sauna. I did not get a chance to use the gym, but it looked like it had a decent amount of equipment. The facility was clean and the parking lot was well taken care of, even in the middle of winter
Stayed 2 nights in Feb 2025

8/10 Good

tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Maurice

Stayed 1 night in Mar 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre très propre, personnel est impeccable et le restaurant était parfait
Stayed 1 night in Feb 2025

6/10 Okay

Kiersten

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff were excellent and the beds were okay, but the hotel itself has not been updated since the late 1980s in the halls and in the rooms (save for the mattresses). It could do with a refresh.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gerald

Travelled with family
Close to hospital where I was having a churgary at 6am and Free parking in and out for The person that drove me to The hospital at 5:30 am could go back intelligence Check out.
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Claude Paskal

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Key cards demagnetized all the time. Inconvenient to have to go to lobby wait for staff to hand token to leave parking lot. No water was given in the rooms.
Stayed 4 nights in Feb 2025

10/10 Excellent

stephane

Stayed 3 nights in Dec 2024

10/10 Excellent

SIGFRIDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So near and yet so far

Located a few minutesfrom the village was a plus for our 20 year old son and a friend so they could drive /walk safely back . Being in the middle of winter ,staying at some lonely hidden in the mountains and paths covered by snow hut sounded appealing to me but not to them.
Stayed 1 night in Feb 2025