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Radisson Blu Hotel Nairobi Upper Hill

5.0 star property
VIP Access

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Photo gallery for Radisson Blu Hotel Nairobi Upper Hill

Lobby
Lobby
Property amenity
Lobby lounge
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Elgon Rd, Upper Hill, Nairobi, 00100
  • Place, Strathmore University
    ‪13 min walk‬
  • Place, Nairobi Hospital
    ‪2 min drive‬
  • Place, Kenyatta International Convention Centre
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually furnished

Superior Room

9.8 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room (Lounge Access)

Premium bedding, minibar, in-room safe, individually furnished

Executive Room (Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Executive Room, Park View

Executive Room, Park View | Premium bedding, minibar, in-room safe, individually furnished

Executive Room, Park View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Premium Room, Park View

Premium Room, Park View | Premium bedding, minibar, in-room safe, individually furnished

Premium Room, Park View

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Lounge Access)

Premium bedding, minibar, in-room safe, individually furnished

Executive Suite, 1 Bedroom (Lounge Access)

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Radisson Blu Hotel Nairobi Upper Hill

Suburban hotel with 3 restaurants and free valet parking
3 restaurants, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Radisson Blu Hotel Nairobi Upper Hill offers 271 air-conditioned accommodations with minibars and a safe. This individually furnished accommodation includes desks. Beds feature premium bedding. Fridges and coffee/tea makers are provided.

Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Radisson Blu Hotel Nairobi Upper Hill. During your stay, you'll be within walking distance of Nairobi Hospital. You'll find features such as free WiFi in public areas, free valet parking and a free area shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Enjoy a bite to eat at The Chop House, a fine-dining restaurant that serves African cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Nairobi Hospital and a few minutes from Royal Nairobi Golf Club
  • Free local-area shuttle service
As a guest of Radisson Blu Hotel Nairobi Upper Hill, you'll find an outdoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 14 meeting rooms. Event space at this hotel measures 15070 square feet (1400 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Radisson Blu Hotel Nairobi Upper Hill. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Nairobi hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
The Chop House – This fine-dining restaurant specialises in African cuisine.
Larder – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Humidor – This lobby lounge only serves light fare. Open daily.
Al Fresco – This restaurant is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KES 4,400 for adults and KES 2,200 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco
  • Larder
  • The Chop House
  • The Humidor

Things to do

  • 24-hour gym
  • Art gallery
  • Golf
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 14 meeting rooms
  • 15,070 square feet of conference space
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • Hand-held showerhead
  • Lift (127 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: KES 7560
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: KES 7560

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 December to 1 February:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Blu Hotel Nairobi Upper Hill

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately KES 4400 for adults and from KES 2200 for children
  • Airport shuttle fee: KES 6300 per person (one-way)
  • Early check-in fee: KES 7560 (subject to availability)
  • Late check-out fee: KES 7560 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0194158Z
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Radisson Blu Hotel Nairobi Upper Hill
Radisson Blu Hotel Upper Hill
Radisson Blu Nairobi Upper Hill
Radisson Blu Upper Hill
Radisson Blu Hotel Nairobi Upper Hill Hotel
Radisson Blu Hotel Nairobi Upper Hill Nairobi
Radisson Blu Hotel Nairobi Upper Hill Hotel Nairobi

Radisson Blu Hotel Nairobi Upper Hill Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 155 out of 232 reviews
Rating 8 - Good. 57 out of 232 reviews
Rating 6 - Okay. 9 out of 232 reviews
Rating 4 - Poor. 5 out of 232 reviews
Rating 2 - Terrible. 6 out of 232 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

walter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and beverages, rooms were comfortable and staff went out of their way to help guests. I felt safe here.
Stayed 5 nights in Aug 2025

6/10 Okay

Silvia

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Restaurant staff was inattentive and food was meager. The breakfast was poor, especially for the price. Room was nice and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff service and comfortable

The room was clean and the bed was so comfortable. We experienced amazing service throughout the stay. We also used the spa and it was incredible.
Stayed 1 night in Oct 2025

10/10 Excellent

Evans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Stanley M, Las Vegas

Stayed 1 night in Oct 2025

10/10 Excellent

RON, Las Vegas

Stayed 1 night in Oct 2025

10/10 Excellent

DeAnna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! What a hotel! Loved everything about it!
Stayed 1 night in Sep 2025

8/10 Good

Momodou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Facilities with professional and friendly staff. Great restaurants!
Stayed 3 nights in Sep 2025

8/10 Good

LIYAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good. Bed is comfortable. Breakfast has good variety and the view at restaurant is beautiful. One issue is shower screen which cannot effectively block shower water.
Stayed 2 nights in Sep 2025

10/10 Excellent

michelle

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Thomas Patrick, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Mansour

Stayed 2 nights in Sep 2025

10/10 Excellent

Grace

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern comfortable hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
This is a very nice hotel. We underwent a thorough security check at the gate which was very comforting. Inside is very plush and luxurious and the staff were excellent. We were offered hot towels to clean our hands and a refreshing drink of fruit-infused water and fruit were available. We stayed in the executive twin bed room as an upgrade and we were shocked at the quality and ambience of the room. The single beds were very narrow and uncomfortable, more the size of camp beds and not what you would expect in a hotel of this standard. Poor lighting/room gloomy. We ordered room service on the furst night. Room service was inedible - lamb chops too salty and fatty; mixed veg was dripping with salt; mash was lumpy. The lunch buffet was very nice with a wide selection of dishes. The pineapple crumble was so good- heavenly! All the staff were nice, friendly abd professional.
Stayed 2 nights in Aug 2025

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Omar

Stayed 1 night in Aug 2025

10/10 Excellent

Quintinus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied and Happy

Stayed 5 nights in Aug 2025

10/10 Excellent

Bridget, Ibadan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food options and the staff are wonderful
Stayed 1 night in Jul 2025

10/10 Excellent

Hideki

Stayed 3 nights in Jun 2025

10/10 Excellent

Jinghan

Stayed 7 nights in Jun 2025

10/10 Excellent

Hideki

Stayed 1 night in Jun 2025

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were extremely friendly and helpful. Property very nice. Pricing a bit excessive.
Stayed 2 nights in Apr 2025