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Napa Valley Hotel & Suites

2.0 star property

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Photo gallery for Napa Valley Hotel & Suites

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Nightclub
Courtyard
Exterior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
853 Coombs St, Napa, CA, 94559
  • Place, Uptown Theater
    ‪2 min walk‬
  • Place, Downtown Napa Association
    ‪3 min walk‬
  • Place, Napa Valley Wine Train
    ‪10 min walk‬
  • Airport, Concord, CA (CCR-Buchanan Field)
    ‪48 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

8.4 out of 10
Very good
(56 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

8.0 out of 10
Very good
(39 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Napa Valley Hotel & Suites

This smoke-free hotel features an outdoor pool, concierge services and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a fireplace at reception, multilingual staff assistance and a vending machine are on-site. Change of towels is available on request
Napa Valley Hotel & Suites offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Napa Valley Hotel & Suites's central location gets high marks from our customers. During your stay, you're just a quick walk from Napa Valley Wine Train. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Uptown Theater and Downtown Napa Association
As a guest of Napa Valley Hotel & Suites, you'll find an outdoor pool, a vending machine, and multilingual staff. Public spaces have free WiFi. The business-friendly Napa Valley Hotel & Suites also features tour/ticket assistance, concierge services, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

This Napa hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 80
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 AM - 2:00 AM
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 6 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

3 Palms Hotel Napa Valley
3 Palms Napa Valley
3 Palms Napa Valley Hotel
Napa Valley & Suites Napa
Napa Valley Hotel & Suites Napa
Napa Valley Hotel & Suites Hotel
Napa Valley Hotel & Suites Hotel Napa

Napa Valley Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 444 out of 1008 reviews
Rating 8 - Good. 246 out of 1008 reviews
Rating 6 - Okay. 157 out of 1008 reviews
Rating 4 - Poor. 82 out of 1008 reviews
Rating 2 - Terrible. 79 out of 1008 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Corina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Very clean place ! The gentleman from the front desk was incredible nice, very professional and friendly! We really appreciated his hospitality!
Stayed 2 nights in Jan 2026

4/10 Poor

Kimberly

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is about as well as I can do without having the parking situation worked out. Something needs to be done to address this. We had to park 3 blocks away. I understand the limits but some agreement with the parking garage close by or clearly have it understood that parking is not included
Stayed 2 nights in Jan 2026

10/10 Excellent

Souad

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff members were extremely helpful
Stayed 1 night in Jan 2026

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service
Family came down with flu and hotel refused to issue a refund 3 days before check in. Will not return to this hotel in Napa ever.
Stayed 1 night in Jan 2026

6/10 Okay

Sanjay

Liked: Cleanliness, staff & service
Its a motel with some new fittings. Indicates free self parking but its not enough for all the rooms so if you get there late, have to look for street parking
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience all around. Yes- Gregory at the front desk is a GEM!!!! I told him he was a legend! We came for a concert and the room was perfect!
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

6/10 Okay

Chelsea

Stayed 2 nights in Oct 2025

4/10 Poor

Yaneli

Stayed 1 night in Jan 2026

4/10 Poor

Spencer

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Walls were very thin, could hear everything. It was raining hard and the room felt damp. Anything we left sitting out like paper products or our clothes felt wet. Even the carpet in the room felt damp. No channels on the tv worked. We also had housekeeping knocking on the door before our check out time that woke us up. Room was pretty clean but overall not a great experience
Stayed 1 night in Jan 2026

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service
Great downtown Napa location to walk about easily. Easy & accessible parking lot (free). Ice machine on parking level accessible to fill ice bucket (no mini fridges). Nice complimentary soap/shampoo/lotion. Hot water always available via sink, shower/tub. Hair dryer missing; only hole in wall w/capped electrical cords. Beds were on firm side. Very adequate heating unit for winter stay. Upstairs guests with noisy walking in AM; recommend staying on top level to avoid noise. Accessible elevator & stairs. TV audio very choppy; friendly reception offered for us to switch rooms close by for room w/TV audio working well - appreciated room change option. Good value for region and downtown city center locale. Thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

Haidee

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and great customer service!!
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Nice and accommodating front desk clerk , clean room, nice comfortable bedbedfront desk clerk,Clean room
Stayed 1 night in Jan 2026

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Mui buen servicio al cliente
Stayed 1 night in Dec 2025

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in downtown! Would stay here again
Stayed 1 night in Dec 2025

2/10 Terrible

Sofiya

Business traveller
Disliked: Cleanliness, property conditions & facilities
Do yourself a favor and book a room else where. I switched rooms due to mold in the shower. The ac/heater unit is insanely loud, I’ve never had to choose between staying warm or getting some sleep before. The next day I asked for an extra blanket and of course, that too was covered in yellow stains. It was gross. By far the worst stay in Napa. I left a day early before my check out day because it was the bad. I will never be coming back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Yes, easy check in and friendly, accommodating staff
Stayed 1 night in Dec 2025

10/10 Excellent

Annalisa

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Love the location. Everything is nearby. Checked in with Gary. He’s so kind!
Stayed 3 nights in Dec 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities
This is the 2nd time I’ve stayed here. Excellent location, clean rooms. I especially love chatting with the Front Desk clerk Gary. He is fantastic - accommodating, friendly, and attentive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pamela

Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
staff was real courteous and pleasant and professional, the room was beautiful and perfect. I enjoyed my brief stay.
Stayed 1 night in Dec 2025

8/10 Good

martin

Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Stayed 1 night in Dec 2025

6/10 Okay

lily

Liked: Property conditions & facilities
Sheets were dirty and amenities were few. Fine for a one night stay
Stayed 1 night in Dec 2025