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Napa Valley Hotel & Suites

2.0 star property

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Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool
Lobby
Courtyard
Deluxe Suite, 1 King Bed, Jetted Tub (Full) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
853 Coombs St, Napa, CA, 94559
  • Downtown Napa Association
    ‪3 min walk‬
  • Napa Valley Wine Train
    ‪8 min walk‬
  • Oxbow Public Market
    ‪8 min walk‬
  • Concord, CA (CCR-Buchanan Field)
    ‪43 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

8.6 out of 10
Excellent
(45 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

8.0 out of 10
Very good
(34 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Hotel Indigo Napa Valley by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,006 reviews
The price is €162
includes taxes & fees
28 Sept - 29 Sept
Hotel Indigo Napa Valley by IHG

About this property

Napa Valley Hotel & Suites

Hotel with free parking, a short walk to Napa Valley Wine Train
This smoke-free hotel features an outdoor pool, concierge services and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a fireplace at reception, multilingual staff assistance and a vending machine are on-site. Change of towels is available on request
Napa Valley Hotel & Suites offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Napa Valley Hotel & Suites's central location gets high marks from our customers. During your stay, you're just a quick walk from Napa Valley Wine Train. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Uptown Theater and 10 minutes on foot from Napa Valley Wine Train
As a guest of Napa Valley Hotel & Suites, you'll find an outdoor pool, a vending machine, and multilingual staff. Public spaces have free WiFi. The business-friendly Napa Valley Hotel & Suites also features tour/ticket assistance, concierge services, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

This Napa hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 80
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 AM - 2:00 AM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 6.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

3 Palms Hotel Napa Valley
3 Palms Napa Valley
3 Palms Napa Valley Hotel
Napa Valley & Suites Napa
Napa Valley Hotel & Suites Napa
Napa Valley Hotel & Suites Hotel
Napa Valley Hotel & Suites Hotel Napa

Napa Valley Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1008 reviews
Rating 8 - Good. 281 out of 1008 reviews
Rating 6 - Okay. 175 out of 1008 reviews
Rating 4 - Poor. 87 out of 1008 reviews
Rating 2 - Terrible. 73 out of 1008 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Martin

Is a good experience
Stayed 1 night in Jun 2025

10/10 Excellent

Alma

Stayed 2 nights in May 2025

10/10 Excellent

Mirsha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and quick to check me in and out. The only flaws to this place is that parking is first come first served and you have to go across the street to find one.
Stayed 1 night in May 2025

6/10 Okay

Mario

Business traveller
Disliked: Amenities
Not very much parking inside the complex to secure vehicles that have expensive equipment inside of them for one. Or two, the bathtub plugged up within the first 30 minutes of being there and taking a shower so they moved us rooms, for three the AC stopped working in the second room we were in, the phone didn’t work, and the floor had candy and garbage underneath the beds not to mention, the beds are harder than a rock. i’m seriously not a picky person, but was definitely unhappy with this hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Jacqueline

Stayed 1 night in May 2025

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great! i had a room by the pool that was wayyyy to noisy and they were happy to move me and were hella sweet about it!! def coming back!!
Stayed 4 nights in Jul 2023

10/10 Excellent

Brithany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in May 2025

10/10 Excellent

van

Stayed 1 night in May 2025

10/10 Excellent

Carrie, San Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved and will be back. Thanks Gary!
Stayed 3 nights in May 2025

4/10 Poor

thomas

Travelled with family
Disliked: Amenities, property conditions & facilities
We arrived 90 minutes prior to check in and the receptionist charged us an additional $80 for early check in even though the room was ready. Additionally the room safe was inoperable and we had to secure our valuables at another hotel with our in laws. Also the HVAC unit in the room worked intermittently.
Stayed 3 nights in May 2025

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness
Early. Check-in. Free parking. Large comfortable room .
Stayed 1 night in May 2025

4/10 Poor

Laura

Stayed 3 nights in May 2025

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Josephine

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location walkable to Bottlerock festival and downtown Napa, clean and comfy. Only note for other visitors is that parking is first come first served so we had to park off property in nearby residential streets for the weekend
Stayed 3 nights in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

4/10 Poor

Michael, Roseville

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, but the place is a dump! Absolutely the worst place I’ve stayed in many years.
Stayed 2 nights in May 2025

10/10 Excellent

Danette

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Rosario

Stayed 1 night in Mar 2025

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to downtown Napa including the Uptown Theater
Stayed 1 night in May 2025

2/10 Terrible

Mackenzie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just disgusting. They don’t clean the rooms at all and very rude if you confront them about it
Stayed 1 night in May 2025

6/10 Okay

Maria

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Close to Everything but DIRTY!

The walls, doors and floor edges and corners were disgusting. Dried Food under the bed. Mold in the bathroom in the ahower and bathroom walls. Very helpful service though. Cheapest place in Napa and now we know why.
Stayed 3 nights in May 2025

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Thanks Gary:)
Stayed 2 nights in May 2025

8/10 Good

Gumaro

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
No tiene suficientes parking
Stayed 1 night in May 2025

8/10 Good

Heriberto

Stayed 1 night in May 2025