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Swiss-Belhotel Napier

4.0 star property
VIP Access

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Photo gallery for Swiss-Belhotel Napier

Modern kitchen with sleek design, dark cabinetry, and a brick-patterned backsplash, adjacent to a dining area with a round table and chairs.
Relax in a spacious room with a seating area, large windows, and a carpeted floor.
Welcome to our lobby, featuring a marble reception desk, a white orchid, and a bamboo plant.
Welcome to our lobby, featuring a reception desk, abstract art, and a seating area with comfortable chairs and a stylish rug.
Stroll through the serene garden, surrounded by lush vegetation and a distant ocean view.

Popular amenities

  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
36 Munroe Street, Napier, 4110
  • Marine Parade
    ‪5 min walk‬
  • National Aquarium of New Zealand
    ‪11 min walk‬
  • Napier Prison
    ‪15 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Swiss-SuperSuite One Bedroom

Swiss-SuperSuite One Bedroom | Living area | Flat-screen TV

Swiss-SuperSuite One Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss-SuperStudio

Swiss-SuperStudio | 1 bedroom, premium bedding, in-room safe, laptop workspace

Swiss-SuperStudio

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Premium Studio

Deluxe Premium Studio | 1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Premium Studio

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Studio

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss-SuperSuite Two Bedroom

Swiss-SuperSuite Two Bedroom | 1 bedroom, premium bedding, in-room safe, laptop workspace

Swiss-SuperSuite Two Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss Super Suite Two Bedroom

1 bedroom, premium bedding, in-room safe, laptop workspace

Swiss Super Suite Two Bedroom

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Swiss Super Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Swiss Super Studio

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premium Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Premium Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Super Suite One Bedroom

Private kitchen | Fridge, espresso maker, coffee/tea maker

Swiss Super Suite One Bedroom

  • Sleeps 2
  • 1 King Bed

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About this property

Swiss-Belhotel Napier

Art Deco hotel with fitness centre and restaurant
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking and concierge services.
Swiss-Belhotel Napier offers 52 accommodations with espresso makers and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Napier hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Swiss-Belhotel Napier. During your stay, you're just a quick walk from Marine Parade. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Marine Parade and 5 minutes on foot from Napier Beach
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at Swiss-Belhotel Napier. Parking is available for a fee.

This 4-star Napier hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant – This restaurant specialises in local cuisine and only serves breakfast.

Languages

English, French, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 32 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Gym
  • Private wine tours
  • Wine tours

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 32 for adults and from NZD 15 for children
  • Covered self-parking fee: NZD 15 per night
  • Pet fee: NZD 150 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 9429048987011
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Doubletree Hilton Napier Property
DoubleTree Hilton Napier Hotel
DoubleTree Hilton Napier
Hotel DoubleTree by Hilton Napier Hotel & Suites Napier
Napier DoubleTree by Hilton Napier Hotel & Suites Hotel
Hotel DoubleTree by Hilton Napier Hotel & Suites
DoubleTree by Hilton Napier Hotel & Suites Napier
Doubletree BY Hilton Napier
DoubleTree Hilton Hotel
DoubleTree Hilton
Swiss Belboutique Napier
Swiss-Belhotel Napier Hotel
Swiss-Belhotel Napier Napier
Swiss-Belhotel Napier Hotel Napier
DoubleTree by Hilton Napier Hotel Suites

Swiss-Belhotel Napier Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 189 out of 300 reviews
Rating 8 - Good. 67 out of 300 reviews
Rating 6 - Okay. 28 out of 300 reviews
Rating 4 - Poor. 10 out of 300 reviews
Rating 2 - Terrible. 6 out of 300 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy. Great after hours access. Very helpful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel, lovely room! We did mention to the front desk staff that the towel rack was loose and the bathroom sink tap was not appropriate size for the sink. Definitely too short and when you washed your hands water went everywhere besides in the sink. The hotel bar did not have a liquor licence so we were unble to enjoy that. And the restaurant was only for breakfast so we couldn't use the 20 percent off food and beverage credit for being VIP. We had breakfast included in our room because that was the price point room we reserved. We would stay again if the bar is open and restaurant served food other than breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well maintained facilities. Easy checked in and checked out experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Shauni-Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The staff were lovely and helpful. The room was beautiful and clean. Parking in the basement was great. The hotel is walking distance to everything we needed otherwise a quick drive. Will definitely stay again and highly recommend to all.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean and comfortable, highly recommended, will stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities

Napier Visit

Travelling North Island Napier was an essential stop on route.
Stayed 1 night in Mar 2025

4/10 Poor

Richard

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

OK, but not more than 3*

I'm not sure it is a 4*, id say lower 3* at best..... No minibar, Reception very basic, no restaurant, bar was closed, it was in the style of an IBIS budget is the best i can say. Staff were perfectly friendy, no issue there, but not a good hotel if you want ANY comforts....
Stayed 1 night in Apr 2025

6/10 Okay

Sam

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Okay, nothing to note.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark, Napier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room with comfortable bed
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good interior design
Stayed 3 nights in Apr 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very friendly on check-in - took a few minutes out to have a chat to us and get us situated. The room was very clean and comfortable. The breakfast in the morning was okay but not much of a choice, but that was okay. Walking distance to the beach and the promenade.
Stayed 1 night in Mar 2025

10/10 Excellent

Monisha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay in this property when ever we are in Napier . Great service, walkable distance to near by cafés and restaurants. Sukhdeep sharma Present Manager was very hospitable. He made sure our stay was comfortable. Highly recommend this place . Looking forward for our next stay. Cheers Mon
Stayed 3 nights in Mar 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room; well located close to other amenities; breakfast was great; friendly efficient staff.
Stayed 1 night in Mar 2025

8/10 Good

Reiko

Stayed 7 nights in Mar 2025

8/10 Good

Robin

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Iliganoa Antonina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely customer service!
Stayed 2 nights in Mar 2025

10/10 Excellent

Briar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, staff were lovely
Stayed 2 nights in Mar 2025

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities, room comfort

Good value, modern hotel in lovely town.

Hotel was modern and very clean. Staff friendly and helpful. Location excellent and we walked everywhere. Parking an issue if you are there on a week day but not at weekends. Very few crockery and cutlery items. Some milk in the fridge to make tea/coffee would be helpful. We would stay there again if in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great quiet location. One of our go to properties when visiting Hawke's Bay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammed, Auckland

Business traveller
Liked: Cleanliness, staff & service
Great
Stayed 4 nights in Mar 2025

8/10 Good

Vinod

Travelled with group
Disliked: Staff & service, amenities
Receptionist was not friendly Was abrupt Most likely under pressure training someone
Stayed 3 nights in Mar 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
a
Stayed 4 nights in Feb 2025