Best Western Brentwood

2.5 star property

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Photo gallery for Best Western Brentwood

Free full breakfast
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillow-top beds, desk, laptop workspace, iron/ironing board
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillow-top beds, desk, laptop workspace, iron/ironing board
Reception
Pillow-top beds, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
5581 Franklin Pike Circle, Brentwood, TN, 37027
  • Place, Towne Centre Theatre
    ‪16 min walk‬
  • Place, Radnor Lake State Natural Area
    ‪2 min drive‬
  • Place, Tri Star Medical Group Sterling Primary Care
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪14 min drive‬

Room options

Standard Room, Multiple Beds, Non Smoking, Microwave

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Separate Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only;Separate Living Room)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

1 King Bed, Non-Smoking, Work Desk, Microwave And Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

2 King Bed With Shower Wifi Microwave Refrigerator Working Desk Non Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Separate Living Room, Microwave And Refrigerator, Shower Only, Full Breakfast

  • Sleeps 4

2 Queen Beds, Non-Smoking, Work Desk, Microwave And Refrigerator, Wi-Fi, Shower Only

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Separate Living Room, Microwave And Refrigerator, Shower Only, Full Breakfast

  • Sleeps 6

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Standard Room, Multiple Beds, Non Smoking, Microwave

  • Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

Similar properties

About this property

Best Western Brentwood

Along with a fitness centre, this smoke-free hotel has a microwave in a common area and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-in are on-site.
Best Western Brentwood offers 46 accommodations with free newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Brentwood. During your stay, you'll be close to Nashville Zoo. Free WiFi in public areas, free self-parking and a gym are available.
  • Free full breakfast offered
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Broadway and 11 minutes from Music City Center
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Brentwood. Limited free parking is available on a first-come, first-served basis.

This Brentwood hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Brentwood
Best Western Hotel Brentwood
Brentwood Best Western
Best Western Brentwood Hotel Brentwood
Best Western Brentwood Hotel
Best Western Brentwood Hotel
Best Western Brentwood Brentwood
Best Western Brentwood Hotel Brentwood

Best Western Brentwood Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 448 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 142 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 65 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Brandon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room felt neglected; cracked flooring, the shower leaked water out onto the floor, the body wash supplied was empty (got a new bottle at front desk), the kitchenette comes with no utensils or dishes, hot water barely lasts long enough for one person to shower. Was otherwise clean and tidy
Stayed 2 nights in Nov 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
The property is perfect, the staff and our overall experience was exceptional
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

6/10 Okay

Danielle

Stayed 1 night in Nov 2025

6/10 Okay

Will

Disliked: Cleanliness
Ccvg
Stayed 1 night in Nov 2025

8/10 Good

Lily

Liked: Cleanliness, staff & service, amenities
Great room, great staff, okay breakfast.
Stayed 3 nights in Sep 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Comfy bed.
Stayed 1 night in Nov 2025

10/10 Excellent

Phyllis

Stayed 3 nights in Nov 2025

4/10 Poor

Mandy

Travelled with group
Disliked: Property conditions & facilities
Check in was awful. The staff did not ask for the names of my guests but I gave him my name and confirmation number to check in for all the rooms I booked and paid for and he said they didn’t have them. After lots of round and round and almost booking new rooms to account my group, we realized he did actually have them but they were under the individual names which I provided upon reserving. If I had known that all panic could have been avoided. Even the confirmation number didn’t pull the full reservation. The rooms were also not exactly as described, they were damp and stuffy and older and more dated than expected. The main building does not have an elevator which was fine for most of my group but difficult for some.
Stayed 2 nights in Sep 2025

2/10 Terrible

Summer

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Ronald

Disliked: Cleanliness, amenities
The staff was not friendly and the room had ceiling tiles ready to fall. No elevator for people with disabilities and no help offered from staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Shelia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless and the clerk at check in was absolutely fantastic!
Stayed 1 night in Oct 2025

10/10 Excellent

Betsy

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness,spacious room.
Stayed 1 night in Oct 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, amenities
Room was nice but a couple of quirks.. the shower is one of those that doesn't have a door on one side because it's fancy. But it just ends up getting water all over the floor no matter how careful you are. The AC was nice once it started up but when we first walked in it was set to 80. Lastly the walls are pretty thin. We had a neighbor blasting music till 1am which was tough with our two kids.
Stayed 2 nights in Oct 2025

8/10 Good

Hoyt

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

madubueze

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Garrett

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was dirty. Our air conditioner didn’t work. I told the front desk and the lady just said “I’m sorry sir” and that was it. I would recommend somewhere else.
Stayed 1 night in Oct 2025

10/10 Excellent

Wes

Stayed 1 night in Oct 2025

8/10 Good

Ryan

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were super comfortable!
Stayed 1 night in Oct 2025

10/10 Excellent

Walter Twonyall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Paring area decently sized, convenient. Staff somewhat friendly. Room fairly clean. Gym super basic and small
Stayed 4 nights in Oct 2025

10/10 Excellent

Shella

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Haley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location. Able I stay out of downtown Nashville, but easy drive when needed to go downtown. Perfect in between location to get to Franklin and explore or to go towards downtown. Parking was easy and area felt safe.
Stayed 2 nights in Oct 2025