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DoubleTree by Hilton Neenah

4.0 star property

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Photo gallery for DoubleTree by Hilton Neenah

Bar (on property)
Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, laptop workspace
Lobby sitting area
Lobby
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Bar
  • Parking included

Explore the area

View in a map
123 E Wisconsin Ave, Neenah, WI, 54956
  • Theda Clark Medical Center - Neenah
    ‪11 min walk‬
  • Fox Cities Performing Arts Center
    ‪11 min drive‬
  • Fox River Mall
    ‪11 min drive‬
  • Appleton, WI (ATW-Appleton Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area | 37-inch flat-screen TV with cable channels, TV

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(59 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Roll-In Shower)

8.2 out of 10
Very good
(17 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Neenah

Hotel with free parking, near Lake Winnebago
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
DoubleTree by Hilton Neenah offers 107 accommodations with laptop-compatible safes and a safe. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

DoubleTree by Hilton Neenah's great location gets high marks from our customers. During your stay, you'll be within walking distance of Lake Winnebago. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the beds and the location
  • Just a 2-minute drive from Lake Winnebago and 7 minutes from University of Wisconsin-Fox Valley
  • Pets welcome for a fee
DoubleTree by Hilton Neenah offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 8500 square feet (790 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Neenah also features a vending machine, concierge services, and express check-in. Self parking is free.

This 4-star Neenah hotel is smoke free.

Clock Tower Café – This café serves breakfast and brunch. Guests can enjoy drinks at the bar.
The Forge Kitchen &Parlor – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Clock Tower Café
  • The Forge Kitchen &Parlor

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,500 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 78.75 per pet, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 78.75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Neenah
Doubletree Hilton Neenah Hotel
Holiday Inn Riverwalk
Holiday Inn Riverwalk Hotel Neenah
Holiday Inn Riverwalk Neenah
Neenah Holiday Inn
Neenah Riverwalk
Doubletree Hilton Neenah
Riverwalk Downtown Neenah
Holiday Inn Neenah Hotel Neenah
Riverwalk Hotel Neenah
Riverwalk Neenah
DoubleTree by Hilton Neenah Hotel
Holiday Inn Neenah Riverwalk
DoubleTree by Hilton Neenah Neenah
DoubleTree by Hilton Neenah Hotel Neenah

DoubleTree by Hilton Neenah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 978 reviews
Rating 8 - Good. 221 out of 978 reviews
Rating 6 - Okay. 112 out of 978 reviews
Rating 4 - Poor. 42 out of 978 reviews
Rating 2 - Terrible. 43 out of 978 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
It was a great location very clean very friendly staff and the price was great!
Stayed 1 night in Jun 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty and parts out of date, or rough. I complained twice to the front desk the whole hallway system needed vacuuming badly. It was never done. Even lobby area floors were filthy. But, at least our room itself was clean.
Stayed 2 nights in May 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was welcoming
Stayed 1 night in May 2025

10/10 Excellent

Sue M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was nice and clean. Did not have breakfast unless you pay for the buffet which we did not want too. Overall the hotel and staff was good.
Stayed 3 nights in May 2025

10/10 Excellent

Jasmine

Stayed 6 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice choice for a tournament stay.
Stayed 1 night in Apr 2025

10/10 Excellent

barbara, Granite City

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in May 2025

6/10 Okay

Nancy

Travelled with partner
We usually stay at doubletree in Appleton. I made a mistake booking this one. This is not as nice or clean as Appleton.
Stayed 3 nights in May 2025

6/10 Okay

Kimberly

Stayed 1 night in May 2025

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1st moment I stepped thru the door. I was approached by another person staying there. He was extremely rude and abrasive. The front desk help was not accommodating to the situation at hand. We made reservations for 11 at The aforge connecting restaurant. They failed to mention they couldn't accommodate this request until we waited for the1 staff member that showed up to work. The rooms need severe upgrades and the halls were dirty. The staff was not friendly 😒 or helpful. Glad it was a 1 night stay.
Stayed 1 night in May 2025

2/10 Terrible

Michael, Dunbar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
As a Hilton honors member, I will never use any of their properties again due to this hotel. Because their sink didn't drain and I am not physically fit, the sink was dirty. I told the staff and apologized to the cleaning staff and left a tip for them. Getting home I saw a charge of $78.75 on my account. I contacted the hotel and told them the ordeal and received a 'well, to bad' then protested the charge thru Expedia and received no help from the hotel and the charge remained, I did receive a 'coupon' from Expedia for future stays which I will not be using at any Double tree, Tru, Et. al. Next I protested thru my bank and the charge remained. OK, I was sick not due to drinking or such, there were no other messes and I could not clean up the sink after because 'their sink did not drain!!!!' The next day I told the staff, talked to the cleaning crew, left a tip, got charged a fee, talked to the hotel again, protested thru Expedia, protested thru my bank. Enough, never again. I travel frequently to Madison and Green Bay and thank goodness I had so much trouble with them, the next time I had to go to Madison I searched for not a Hilton property and found a location in Wauk...ee that was the same distance, little less money on DoubleTrees normal rate (on the day I looked Double Tree doubled their prices, Cinko de Myo) and this new location accually charged me $66 instead of the quoted $132 and was 3000% better then I have ever experienced, and I am experienced.
Stayed 1 night in Apr 2025

2/10 Terrible

Sheri

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The day of check in I received a call at 5:28pm telling me they didn't have a room for me because they overbooked! Wanted to move me to another hotel. Problem with that was I was with another couple staying at that hotel. The front desk offered us no solution to keep us together. I suggested they move both of us to another hotel so that we could still be in the same place. They said they couldn't do that.This was the first time I have used Expedia and it will be the LAST!! In all the times I have stayed in hotels(which was a lot being I travel for my job) I have NEVER been called the day of check in and been told they didn't have a room for me. This was VERY UNACCEPTABLE AND STRESSFUL being our group was split up and were forced to stay a different hotels!!!
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean swimming pool and exercise area fantastic rooms
Stayed 2 nights in May 2025

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Shane

Stayed 1 night in Apr 2025

6/10 Okay

Kai

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

Clean, allowed late check out, quiet all extras were available
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jolene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very impressed. The staff was very accommodating.
Stayed 3 nights in Apr 2025

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good older hotel

Service and toom were good. Bathroom could use a deeper cleaning. Breaksfast buffet good but not worth the $15 per person
Stayed 1 night in Apr 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
When i called they said the pool was open . But when we checked in it was closed for the hole weekend.
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a wonderful stay

Very friendly staff. Room was clean and spacious. Only negative was the lack of housekeeping. We left for the day and returned later that night to the same unmade room and no fresh towels. Felt it was way too late in the day to call for service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025