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Sunset at the Palms Resort - Adults Only - All Inclusive

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3 bars/lounges, swim-up bar, poolside bar, beach bar
Exterior detail
Room service – dining
Garden
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪1 min drive‬
  • Place, Bloody Bay
    ‪2 min drive‬
  • Place, Seven Mile Beach
    ‪2 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪85 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | Pillow-top beds, free minibar, in-room safe, desk

Treetop 1-Bedroom Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Treetop Standard

Treetop Standard | Pillow-top beds, free minibar, in-room safe, desk

Treetop Standard

9.2 out of 10
Wonderful
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.6 out of 10
Excellent
(88 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Catch some rays on Sunset at the Palms Resort - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Ginger Lily Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Sunset at the Palms Resort - Adults Only - All Inclusive's great beach location. During your stay, you're just a quick walk from Bloody Bay. Free breakfast, free WiFi in public areas and 4 restaurants are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Caribbean cuisine at Palm Grove, one of the property's 4 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with aromatherapy, reflexology or facials at Ginger Lily Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Bloody Bay Beach and a 2-minute drive from Seven Mile Beach
  • Airport shuttle service available for a fee
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sunset at the Palms Resort - Adults Only - All Inclusive such as an outdoor pool and a health club.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a hot tub, a sauna and a garden.

This 4.5-star Negril property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Palm Grove – This buffet restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner.
Lotus Leaf – This restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open selected days.
Palm Breeze Beach Grill – This beach brasserie specialises in Caribbean cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Chefs' Showcase – This theme restaurant specialises in local cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Blue Coffee Cafe – Overlooking the pool, this café only serves light fare. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

In-room minibar (all beverages included)

Dining availability limited at one or more venues

Water activities

Kayaking

Snorkelling

Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Bartending

Cooking

Entertainment

On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Transport options are available for minimum 2 guests. Return airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sunset at the Palms Resort - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset

Sunset Palms Negril

Sunset Palms Resort

Sunset Palms Resort All Inclusive

Sunset Palms Resort All Inclusive Negril

Sunset Palms Adults All Inclusive Negril

Sunset Palms Adults Inclusive

Sunset at the Palms Resort Adults Only All Inclusive

Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1000 reviews
Rating 8 - Good. 175 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Piera

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, great staff, resort is super nice! I loved the grill on the beach. Buffet was always good and service is just amazing. Everybody is very helpful and always smiling ! I also enjoyed the massages at the spa. Private beach. Nothing to complain about. I would go back !
Stayed 4 nights in Feb 2026

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendliest staff ever, our stay was wonderful.
Stayed 5 nights in Feb 2026

8/10 Good

Diane

Stayed 6 nights in Feb 2026

10/10 Excellent

Brian Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you want pure relaxation this is your place! The grounds are spotless, Lynford does an amazing job!The staff truly goes out of there way to make you feel welcomed! Erica always kept our room spotless and left the cutest towel arrangements! Claudette always serving our breakfast with a smile. Make sure you see Brittany,Kirk,Cash, Gerald,Odine and Shirleen! They are wonderful bartenders and know how to make a drink! Brittany's saying goes, More Rum more Fun ! Tamika was our server for the evening dinner, she is so bubbly, definitely service with a smile.The beach was beautiful and you never have to worry about getting a lounge chair! Bianka and Amanda were extremely helpful at the front desk during our stay! Lynette in the gift shop will remember your name the first time you meet,she is an amazing woman! Will definitely book again.
Stayed 7 nights in Feb 2026

10/10 Excellent

Katie

Stayed 7 nights in Feb 2026

6/10 Okay

Andrew

Things that didn't work: * Hot water in our shower. * The espresso machine. * The hot tub by the pool. * The food was fine. The staff did a good (not great) job of being proactive about guest needs.
Stayed 7 nights in Jan 2026

10/10 Excellent

Amy Marie, West Fargo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, wonderful amenities, and beautiful grounds!
Stayed 5 nights in Jan 2026

4/10 Poor

Ewelina

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If you want good service and food don’t go there. Food was awful.Cleaning lady missed up something everyday.Doesn’t leave coffee cups or bath towels. Coffee machine was broken. The service is very nice but very slow. The lunch menu was missing a lot of dishes. Instead of a garden salad, we got cabbage with dressing. Forget about eating ice cream at this resort, even though they have it on the dessert menu. Rooms are old but nice.Beach is good but pool is great. Very peaceful place.
Stayed 5 nights in Jan 2026

4/10 Poor

Angelo

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
My bungalow abuttedwas so far outside the main common areathat it abutted a concrete apartment building with noise late into the night. Left after three nights
Stayed 6 nights in Jan 2026

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice, the concierge staff and all the food service was outstanding. The grounds are kept very clean. It was perfect for us - quiet and comfortable. We met some nice fellow travelers and plan to come back again next year for a longer stay!
Great service on the beach!
Pool bar and ambience very relaxing
Goats galore!
Sun or Shade!
Stayed 5 nights in Jan 2026

8/10 Good

jason, brookston

Stayed 7 nights in Jan 2026

10/10 Excellent

John Morgan, Bay Village

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Sunset At The Palms resort is absolutely outstanding. They cater to your every need and continually provide service with wonderful smiles. And on top of all that the beach is fantastic!!
Sunset At The Palms Private beach
Sunset At The Palms Private beach
Wonderful dinner at Lotus, Sunset At The Palms
Stayed 10 nights in Jan 2026

10/10 Excellent

Shawna Kristine

This resort is exceptional of you are looking for a laid back time with good food and people. I love that the rooms are not stacked on top of each other and there is a level of privacy with all of the palm trees around.
Stayed 5 nights in Jan 2026

10/10 Excellent

Charles

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Great staff!
Stayed 4 nights in Jan 2026

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay!! My husband had a medical emergency just as we arrived but the staff were absolutely amazing helping us!! The room was amazing and well appointed. The grounds are beautifully kept. The pool was spotless. Food was great! The staff? Absolutely amazing!!! We had such an incredible week. We booked based on reviews and are so happy we went. One of the best all inclusives we have ever been to! We will definitely be back! Thank you to all the staff!
Stayed 7 nights in Jan 2026

10/10 Excellent

charles

Liked: Cleanliness, amenities, property conditions & facilities
We just spent 9 nights at Sunset at the Palms, and it was truly exceptional. From the moment we arrived, the staff made us feel welcomed, cared for, and completely at ease. Every interaction felt genuine — warm smiles, thoughtful service, and an attention to detail that never felt forced. It’s clear this is a place where people care about what they do, and it shows in every corner of the experience. The resort itself is beautiful, peaceful, and thoughtfully designed — a perfect balance of relaxed luxury and natural charm. It felt like a real escape: calm, grounding, and restorative in a way that’s hard to find. What says the most is this: we will absolutely be returning. That’s huge for us, because we’ve never committed to visiting the same place twice before. Sunset at the Palms changed that. If you’re looking for a place that feels special, personal, and genuinely memorable — this is it. We’re already looking forward to coming back.
Stayed 9 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The staff and resort were fabulous!
Stayed 6 nights in Jan 2026

8/10 Good

Barry

Stayed 8 nights in Jan 2026

10/10 Excellent

Sasha R Toro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect pause needed from a busy life. It has private beach access. The staff and services are incredible. Hospitality is taken seriously in this resort. I met a few couples that come back often. The environment is safe, peaceful and near fun areas in Negril. I would recommend this hotel to friends and family any day!
Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this resort. We did a vow renewal ceremony, and I am so glad we did. Our location was absolutely beautiful, but what really makes this resort special is the people. Everyone made us feel extra special; which was, well, special.
Stayed 6 nights in Dec 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was very nice and pleasant and seemed happy to help in any way. This is a quiet and quaint placed. Don't expect loudness or major night life. It's a place to relax and enjoy the pleasantries of the resort and a beautiful beach. Drinks are what you would expect in Jamaica. Jim beam is bourbon and jack Daniel's whisky. Rum runners were string but good. Would recommend for a couple get away that likes quiet and quaint
Stayed 7 nights in Dec 2025

10/10 Excellent

Tanya Tetiana Katherine

Stayed 7 nights in Dec 2025

4/10 Poor

FEDERICO

Travelled with partner
Disliked: Amenities, property conditions & facilities
Rooms Dated( rusted ) , Mediocre, Basic food choices … Advertised as 4.5 Stars Hotel .. Is not even a 3 starts
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every meal was a treat, from the breakfast buffet to the Chef's Showcase dinner. The bungalows were terrific... it felt like we were in the jungle! The beach was spectacular, great view and shaded in many places. And the service was top notch. We will be back.
Stayed 7 nights in Dec 2025

10/10 Excellent

Brian Keith, Warren

Stayed 5 nights in Dec 2025

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