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Best Western Plus New Orleans Airport Hotel

2.5 star property

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Photo gallery for Best Western Plus New Orleans Airport Hotel

Lobby
Premium bedding, pillow-top beds, in-room safe, individually furnished
Exterior
Lobby
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym

Explore the area

View in a map
189 W Airline Dr, Kenner, LA, 70062
  • Place, Pontchartrain Center
    ‪11 min drive‬
  • Place, Treasure Chest Casino
    ‪11 min drive‬
  • Place, Audubon Zoo
    ‪22 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Inn & Suites New Orleans Airport North

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,491 reviews
The price is €100
includes taxes & fees
14 Oct - 15 Oct
Comfort Inn & Suites New Orleans Airport North

About this property

Best Western Plus New Orleans Airport Hotel

Hotel with free breakfast, in the vicinity of Pontchartrain Center
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Best Western Plus New Orleans Airport Hotel offers 70 air-conditioned accommodations with MP3 docking stations and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus New Orleans Airport Hotel. During your stay, you'll be within walking distance of Mississippi River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Pontchartrain Center and 10 minutes from Treasure Chest Casino
Best Western Plus New Orleans Airport Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 450 square feet (42 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus New Orleans Airport Hotel. Self parking is free.

This Kenner hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 8 per day
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM

Property is also known as

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Best Western Plus New Orleans Airport Hotel Hotel Kenner

Reviews

Best Western Plus New Orleans Airport Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 454 out of 1004 reviews
Rating 8 - Good. 287 out of 1004 reviews
Rating 6 - Okay. 127 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 76 out of 1004 reviews

Reviews

6/10 Okay

melissa

Business traveller
Liked: Staff & service, property conditions & facilities
They didn’t provide shuttle to airport which was an inconvenience so I can no longer stay here for future business trips
Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

6/10 Okay

Erika

Liked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Jun 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay and staff was courteous, personable & professional
Stayed 1 night in Jun 2025

8/10 Good

Paul, Cranston

Liked: Staff & service
.
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Will return
Stayed 1 night in Jun 2025

10/10 Excellent

laneisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was excellent will be visiting again.
Stayed 1 night in Jun 2025

10/10 Excellent

Rashid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The owner so nice, respectful person. The staffs are so friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Beth

Stayed 3 nights in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, well kept, place. All the staff was super helpful and pleasant. Wasn’t my first time staying here and won’t be my last.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Robert

Stayed 1 night in May 2025

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was fine - breakfast was only ok
Stayed 1 night in May 2025

4/10 Poor

Rhonda

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Allen

Liked: Cleanliness, property conditions & facilities
Close to airport
Stayed 1 night in Jun 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk supervisor provided excellent service.
Stayed 1 night in May 2025

10/10 Excellent

Gilles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place very close to airport
Stayed 1 night in May 2025

8/10 Good

edgar

Business traveller
Liked: Cleanliness, amenities
Ok
Stayed 1 night in May 2025

10/10 Excellent

David, Cliffside Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Debra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We requested a handicapped room, mainly for the shower. The room itself was nothing to brag about. The shower, even tho wheelchair accessible, the shower spewed water all over the floor making that slippery, drain wasn't working properly. The shower floor itself was extremly slippery. No place to hold soap. When I called the front desk I had the nicest man help us out. He went above and beyond. Put us in a different room. It had a tub but it wasn't that high. It was so much nicer. Breakfast I skipped due to selection. My husband said both eggs and sausage were cold. That's why my rating is low
Stayed 1 night in May 2025

8/10 Good

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK . I will stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here one night before an early flight out of MSY - super close to the car rental return, it was clean and bed was comfy
Stayed 1 night in May 2025

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to highway
Stayed 5 nights in May 2025

10/10 Excellent

Jennette

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in May 2025