6/10 OK
Gina
Liikematkailija
28.9.2025
Hyvää: Siisteys ja huoneen mukavuus
My stay at Club Wyndam Avenue Plaza, New Orleans was okay overall, but there were several issues that affected my experience. The staff from Club Wyndham pressured me multiple times to attend a 3-hour seminar, despite my clear refusal. They continued calling my room and cell phone multiple times, which felt intrusive and pushy.
When I first entered the room, I discovered the toilet was stopped up. Maintenance took around 35-45 minutes to arrive and had to make two trips into my room, running an auger to clear the blockage. The technician was polite, but this delay prevented me from showering and attending my evening commitments, which was the reason I was in New Orleans- Business training & networking.
Throughout the clogged toilet situation, I was also called three times by hotel staff, pressing me to come downstairsspeak with them & schedule for a seminar. I explained I was dealing with issues in my room and that I was not interested but they remained robotic and persistent, calling me twice more on my cell phone two days later. No room cleaning service was provided during my stay.
Parking was another inconvenience—either on the street or paying daily fees, which was not clearly advertised and felt misleading. Additionally, no one offered assistance with luggage or opened doors, making the experience less welcoming.
Given these inconveniences, I believe some form of compensation would be appropriate to buffer the discomfort I endured during my stay.
Gina
Yöpyi 4 yötä syyskuussa 2025