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Sleep Inn & Suites Metairie - New Orleans West

2.5 star property

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Photo gallery for Sleep Inn & Suites Metairie - New Orleans West

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior
Lobby
Fitness facility
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
4601 North I-10 Service Road, GPS: 4601 Utica St, Metairie, LA, 70006
  • Place, Clearview Mall
    ‪2 min walk‬
  • Place, Tulane Lakeside Hospital for Women and Children
    ‪6 min walk‬
  • Place, East Jefferson General Hospital
    ‪16 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (2 Queen beds with 2 Person Sofa bed)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sleep Inn & Suites Metairie - New Orleans West

Hotel with free breakfast, 8-minute walk to Clearview Mall
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Sleep Inn & Suites Metairie - New Orleans West offers 70 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Metairie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites Metairie - New Orleans West. During your stay, you're just a quick walk from Clearview Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 8 minutes by foot from Clearview Mall and a 4-minute drive from Lakeside Shopping Center
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sleep Inn & Suites Metairie - New Orleans West. Free self parking is available.

This Metairie hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to use GPS devices to locate the property must note that these devices are providing incorrect directions when the property's address, 4601 North I-10 Service Road, is used. Guests are advised instead to use 4601 Utica Street Metairie, La 70006.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Metairie
Sleep Inn Metairie
Sleep Inn Metairie Hotel
Sleep Inn & Suites Metairie Hotel
Sleep Inn & Suites Metairie Metairie
Sleep Inn & Suites Metairie Hotel Metairie

Sleep Inn & Suites Metairie - New Orleans West Reviews

Reviews

6.8
Rating 10 - Excellent. 316 out of 1010 reviews
Rating 8 - Good. 209 out of 1010 reviews
Rating 6 - Okay. 152 out of 1010 reviews
Rating 4 - Poor. 149 out of 1010 reviews
Rating 2 - Terrible. 184 out of 1010 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Stayed 1 night in Sep 2025

2/10 Terrible

Julio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
* the staff lady was drunk or High * assigned a room with somebody else in, no us. * bath tub was dirty * the only couch was dirty with steins NOT RECONMED TO NOBODY, TOTAL LOSS
Stayed 1 night in Sep 2025

4/10 Poor

CARMELLA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T STAY HERE

Little parking spaces, we have 4 kids and 2 adults and we got 3 towels and 1 wash cloth. Went to ask for more was told laundry wasn't in until later this morning. Room had a mildew smell even after spraying air freshener. Breakfast wasn't good. Tub had rust stains. Carpet was nasty had to keep our shoes on. Couch bed mattress was stained with blood. Wasn't worth the price we paid. I've paid less for better. Sink water barely came out. When my husband and the boys tried to get their room. She told him there wasn't anything available. Like how when i room was booked hours prior. The pictures of the room aren't what we saw. The computer and printer are outdated. I was in 105
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

2/10 Terrible

Marsha

Disliked: Property conditions & facilities
This property was surprisingly dirt and outdated. The 1st room that I was assigned to smelt like wet carpet. I walked in and left out immediately. The young man at the front desk was very nice and did what he could to accomodate me by giving me another room. The blinds were broken, the mini fridge was rusty and nasty and they didn't even have decent pillows on the bed. The walls were so thin that thought that the guest in the next room were traveling with me. This was the most uncomfortable hotel that I have ever had to stay in. Not to mention that the free breakfast had stale breads, powder eggs, and waffle maker was broken.. Do not waste a single penny booking at this establishment.
Stayed 1 night in Sep 2025

10/10 Excellent

Ruben

Stayed 1 night in Sep 2025

6/10 Okay

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

John lewis

Liked: Amenities, property conditions & facilities
Room was.not ip to.par. the fridge had food in it.
Stayed 1 night in Aug 2025

2/10 Terrible

Nicole

Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Stayed 3 nights in Aug 2025

8/10 Good

Nicholas

Disliked: Staff & service
They served the same meat for breakfast each morning. If you got downstairs a half an hour late, the second meat was gone.the toaster only cooked one side
Stayed 2 nights in Aug 2025

10/10 Excellent

Raul

Stayed 1 night in Aug 2025

10/10 Excellent

Brent

Stayed 1 night in Jul 2025

10/10 Excellent

Dominisha

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

Jontaz

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Liked that they served free hot food for breakfast. Bed could use a new mattress.
Stayed 2 nights in Jul 2025

10/10 Excellent

maria fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not good
Stayed 1 night in Jul 2025

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lawanda

Disliked: Cleanliness, staff & service, property conditions & facilities
When we check in the front desk was great ( a young man) then the overnight lady was very unpleasant and rude. The next morning there was another young lady at the front desk who was rude as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Tommy

Stayed 1 night in Jul 2025

6/10 Okay

anthony

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Condition od hotel

Stayed 1 night in Jul 2025