The Westin New Orleans

4.5 star property
VIP Access

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VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(200 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(98 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(65 reviews)
  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(21 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, River View

8.8 out of 10
Excellent
(13 reviews)
  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • City view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, River View

  • River view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, River View

  • River view
  • 167 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin New Orleans

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and valet parking. Housekeeping is available on request.
The Westin New Orleans offers 462 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin New Orleans's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Canal Street. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and yoga classes
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • Just a 3-minute walk from Canal Street and 4 minutes on foot from Caesars New Orleans Casino
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 13 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 25918 square feet (2408 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the luxury The Westin New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Bistro at the Bend – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Observatory Eleven – On-site cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro at the Bend
  • Observatory Eleven

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,918 square foot of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1870 out of 2529 reviews
Rating 8 - Good. 389 out of 2529 reviews
Rating 6 - Okay. 150 out of 2529 reviews
Rating 4 - Poor. 63 out of 2529 reviews
Rating 2 - Terrible. 57 out of 2529 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Jermaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good
Stayed 4 nights in Nov 2025

10/10 Excellent

Elva

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Nov 2025

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Layla

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was phenomenal, truly the best pancakes I’ve had in my life. The room was spacious, the bed was very comfortable! I do suggest key access in all the areas or security guiding the door with a lock after a certain time, I noticed a few homeless people wandering around. And this hotel is high end so I truly don’t expect to see such things here. As I was sitting down having dinner, there was a homeless man who ended up in the dining area and he was sitting there asking people to buy him drinks. He could’ve followed someone onto the elevator and ended up in a guest floor which is scary and dangerous.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joaquin

Stayed 3 nights in Nov 2025

10/10 Excellent

Karen Michelle

Stayed 5 nights in Nov 2025

10/10 Excellent

Jason, Donaldsonville

Stayed 1 night in Nov 2025

8/10 Good

Jeremy, Seattle

Travelled with family
Liked: Cleanliness, staff & service
Overall the property itself is decent for the price. However the doors of each room close very easily which resulted in a LOT of people slamming them very loudly. It was quite frustrating the frequency that it occurred.
Stayed 5 nights in Nov 2025

10/10 Excellent

Zelda

Liked: Cleanliness, amenities, property conditions & facilities
My room was spotless and clean, everyone I encountered was very polite and friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Perridean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes all the above
Stayed 2 nights in Nov 2025

6/10 Okay

Clinton

Travelled with family
Liked: Cleanliness, amenities
It was okay! I just didn’t care for catching two elevators and the lobby being on the 11th floor. It’s a nice site to see though
Stayed 2 nights in Nov 2025

8/10 Good

Jae-Hyuck

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tameka

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great location!
Stayed 2 nights in Nov 2025

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities
Clean room with regular cleaning service; great location.
Stayed 5 nights in Nov 2025

10/10 Excellent

GARLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was absolutely beautiful! The service was impeccable. We were greeted upon arrive by the valet, and welcomed by the gentleman at the front door. The hotel had a marvelously relaxing fragrance directly upon entrance. We are Marriott Bonvoy members and received a $15 credit for food and beverages per night, we received free car train tickets from the concierge, and vouchers for two delicious free hot breakfast buffets that even had an omelette station! We were even given a free upgrade to a river view room! The beds were top notch “Westin Heavenly Beds” that had me sleeping in every day of our vacation.
Stayed 4 nights in Nov 2025

4/10 Poor

AMIR s

Travelled with family
Too many untold fees, too much food service delivery charge and fees ,
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Stayed 3 nights in Nov 2025

10/10 Excellent

bianka, San Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to many different shops, restaurants but not too close to crowded areas. The staff were all so great and friendly. The hotel was very nice and clean had the amenities needed while you travel. Would definitely stay there again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tiffany A.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, room was great, and the Observatory restaurant was cool. All around good stay. The $30/day amenity fee actually gives you some good benefits.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kericee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 2 nights in Nov 2025