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The Westin New Orleans

4.5 star property

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Photo gallery for The Westin New Orleans

Relax in a spacious lounge with expansive city views, a central bar, and comfortable seating.
Stunning spiral staircase leads to a cozy seating area with a sofa, coffee table, and chairs.
Panoramic city views through a classic, arched window.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a sofa, armchair, and floor lamp.
Relax in this stylish room with a city view, featuring a sofa, armchair, and table with a vase of flowers.

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
100 Rue Iberville, New Orleans, LA, 70130
  • Canal Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom, River View

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

  • 167 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, River View

  • 93 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(18 reviews)
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • 93 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, River View

8.6 out of 10
Excellent
(12 reviews)
  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(24 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(56 reviews)
  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(172 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(87 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Westin New Orleans

Luxury hotel connected to a shopping centre in New Orleans with a restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and valet parking. Housekeeping is available on request.
The Westin New Orleans offers 437 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin New Orleans's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Canal Street. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and yoga classes
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • Just a 3-minute walk from Canal Street and 3 minutes on foot from Caesars New Orleans Casino
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24309 square feet (2258 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the luxury The Westin New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Bistro at the Bend – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Observatory Eleven – On-site cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro at the Bend
  • Observatory Eleven

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (24,309 square foot of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1395 out of 1913 reviews
Rating 8 - Good. 301 out of 1913 reviews
Rating 6 - Okay. 113 out of 1913 reviews
Rating 4 - Poor. 55 out of 1913 reviews
Rating 2 - Terrible. 49 out of 1913 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tanisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lorraine

Stayed 3 nights in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property more than met my expectations.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vanessa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and comfort of rooms and bedding. The area around is very walkable and safe. Friendly helpful staff!
View from our room
View from bar lounge
Stayed 3 nights in Apr 2025

8/10 Good

Linda S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was always someone at the entrance of the hotel to help us find transportation and restaurant locations. They also were very good at locating at taxi for transportation to the airport. Hotel front desk staff were always willing to help us with requests.
Stayed 6 nights in Apr 2025

4/10 Poor

David

Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent! A few places to eat and have a drink inside, great fuse from observatory 11 and from our room; easy walking distance to the French Quarter Bourbon Street and other places. Particular shout out to the guys and the young lady out front that helped us get a cab an Uber or a shuttle. Every day they offered a friendly greeting with a smile and unbounded professionalism. We will recommend this hotel to family and friends that are in that area.
Stayed 4 nights in Apr 2025

10/10 Excellent

Emilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at the Westin; the price was perfect for my budget and expectations.I will stay here again and I will highly recommend to my friends and family.
Stayed 3 nights in Apr 2025

4/10 Poor

Amber Kay

Liked: Cleanliness, staff & service, property conditions & facilities
No pool
Stayed 3 nights in Apr 2025

10/10 Excellent

gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and views
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a centralized location to every spot to see in NOLA. I will definitely stay here again on my next visit.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiarra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Westin! The hotel was very clean and the staff were vety professional.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Stayed 3 nights in Apr 2025

8/10 Good

Raj

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a good location by the river and dining options are available within walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Alfredo

Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, service was excellent. Very clean, quiet and close enough to everything to walk but just far down enough to be out of the noise of the Quarter.
Stayed 3 nights in Apr 2025

4/10 Poor

Ana

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very basic for the price. Noise level is remarkable. Guest doors slam with a bang. There is a cargo train deport right next to the hotel. For reasons unknown trains pass only at night or early in the morning, apparently including weekends. And for some reason blow their horns with a great might. To remedy the situation, the hotel provides guests with foam earplugs rather than installing soundproof windows.
Stayed 2 nights in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and hospitality was on point
Stayed 2 nights in Apr 2025

10/10 Excellent

BRANDON

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property never disappoints.
Stayed 3 nights in Apr 2025

4/10 Poor

Cara

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Our stay was disappointing. We signed up for daily room cleaning but didn’t receive it at all. I had to call and visit the front desk multiple times just to request basic cleaning services. The lack of cleanliness made my allergies flare up badly. Additionally, some of the cleaning staff were rude—when my friend politely asked for clean towels, they began speaking in Spanish, unaware that she actually speaks the language and understood everything. I also asked a male staff member if our room was on the cleaning list, and he flat-out lied, saying no. When I checked with the front desk, they confirmed our room was supposed to be cleaned and had already informed the staff. Overall, the experience was frustrating and far below expectations. For the price we paid, the lack of basic service and professionalism was unacceptable. I wouldn’t recommend staying here unless serious improvements are made.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great and smelled great
Stayed 2 nights in Apr 2025

6/10 Okay

Skylar

Travelled with family and small children
Liked: Cleanliness, staff & service
I’d say the hotel is a 3 star hotel, not 4. Location is great. Right in the middle of the city. But you have to valet or park in the garage which adds about $65 a night. Rooms are slightly dated, clean but it’s an older hotel. I'd probably choose another hotel next time visiting New Orleans.
Stayed 2 nights in Apr 2025