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Canal Loft Hotel

2.5 star property

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Photo gallery for Canal Loft Hotel

Relax in a serene space with a large bed, bedside table, and mounted TV.
Welcome to Canal Loft, where guests can check in and enjoy a warm, inviting atmosphere.
Meetings take place around a long table in this well-appointed room, featuring a cityscape artwork and a flat-screen TV.
Welcome to Canal Loft, where a 24-hour reception desk offers assistance and a warm atmosphere.
Relax in a comfortable seating area with a round table and four armchairs, surrounded by a cityscape photograph.

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
94 Canal Street, New York, NY, 10002
  • New York University
    ‪17 min walk‬
  • Brooklyn Bridge
    ‪19 min walk‬
  • One World Trade Center
    ‪3 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room 1 King Bed City View

Standard Room 1 King Bed City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room 1 King Bed City View

7.4 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 1 Queen Bed City View

Standard Room 1 Queen Bed City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room 1 Queen Bed City View

7.6 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room 2 Twin Beds City View

Standard Room 2 Twin Beds City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room 2 Twin Beds City View

7.2 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 2 Single Beds

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  • Air conditioning
  • Housekeeping
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About this property

Canal Loft Hotel

Hotel with a 24-hour front desk, near New York University
Conference space, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe.
Canal Loft Hotel offers 51 air-conditioned accommodations with a safe and a hairdryer. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The great public transport around Canal Loft Hotel gets high marks from our customers. During your stay, you're just a quick walk from Manhattan Bridge. Free WiFi in public areas, meeting rooms and concierge services are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the proximity to public transport and the clean guestrooms
  • Just a 3-minute drive from Wall Street and a few minutes from New York University
As a guest of Canal Loft Hotel, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces.

This New York hotel is smoke free.

Languages

Chinese (Mandarin), Croatian, English, French, German, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per accommodation, per stay
  • An effective city/local tax rate of 14.75 per cent will be charged
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Canal Loft Hotel New York
Canal Loft New York
Canal Loft
Canal Loft Hotel Hotel
Canal Loft Hotel New York
Canal Loft Hotel Hotel New York

Canal Loft Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 257 out of 1010 reviews
Rating 8 - Good. 325 out of 1010 reviews
Rating 6 - Okay. 173 out of 1010 reviews
Rating 4 - Poor. 105 out of 1010 reviews
Rating 2 - Terrible. 150 out of 1010 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Malcolm

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Anna

Affordable no-frills hotel, many food options nearby
Stayed 3 nights in Apr 2025

4/10 Poor

Timofei, Davos Dorf

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
At the chek-in I had to pay quite a lot of extra charges that I didnt know about before. The room had no toilet paper, so I had to take it from the reception. There was a lot of noise in the room from a refrigerator and a water system. Overall, everything looks quited aged.
Stayed 1 night in Apr 2025

4/10 Poor

Elvira

Stayed 1 night in Apr 2025

6/10 Okay

tian

Travelled with family
Disliked: Staff & service
It's close to Chinatown and subway station. In my room, there's one celling light broken, the toilet missing toilet seat and cover, also the toilet leaking water and making noise all night long. There is no towel, no chair , no toothpaste and toothbrush in the room
Stayed 3 nights in Apr 2025

6/10 Okay

David

Travelled with family
Disliked: Amenities
The property was basically clean, but needs some repairs. There were no hangers in the closet, and we had to request towels for showering. It was the most basic, stripped down version of a hotel room, but the location was ok and we felt safe. The price was also good compared to other hotels nearby.
Stayed 3 nights in Apr 2025

8/10 Good

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Thierry

Travelled with group
Disliked: Property conditions & facilities, room comfort

Stay away!

Carpet & towels of dubious cleanliness. Wonder if room is cleaned between customers. No chair or table in room. Unhelpful front desk. Invoice doesn’t match reservation amount.
Stayed 3 nights in Apr 2025

6/10 Okay

Jeffrey

Travelled with partner
I was pretty nervous going into this hotel because there were some pretty awful reviews. My experience was definitely not nearly as bad as some other guests. Pros: you can't beat the price, and its very close to the b d trains. The room had a fridge and microwave. The bed was also comfortable. The room was also clean when we arrived. Cons: room is very dark. One of the lamps was missing a bulb. I told the front desk and it never got replaced. There was only one night stand and the toilet seat was cracked. I stayed four nights and the cleaning crew only did a changeover once. The area is also very loud in the morning. At the end of the day, the room is just to crash in, so it served its purpose. Personally, i would stay there again if i was solo traveling, probably not if i was with my girlfriend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Stayed 7 nights in Apr 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service
This is a very basic property. There is wear and tear. But i was pleasantly surprised with how quiet it got at night since it is in Chinatown.
Stayed 1 night in Apr 2025

6/10 Okay

brian

Travelled with partner
Na
Stayed 1 night in Apr 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I paid all my taxes and fees through Expedia, the hotel charged me an extra $75usd in taxes upon arrival. Very disappointing.
Stayed 2 nights in Apr 2025

4/10 Poor

Saikat

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where I got to stay with the love of my life, so for us the Canal will always be a very special place
Stayed 4 nights in Apr 2025

2/10 Terrible

Yessenia

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon arrival going into the room there was no toilet seat, had to wait until the next day to have it installed after multiple attempts of having it serviced and had to use bathroom on 3rd floor that was used for storage, the water was running all night, no lighting, no lamps, no towels in the bathroom, no availability to changing rooms, no accommodations given, room keys didn’t always work, no remote for TV, whole building smelled like cigarette smoke, renovations being done on room next-door at all hours, unable to sleep. Front desk had a language barrier, explain situation multiple times and no response from the front desk. And always a new face at reception.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Stayed 2 nights in Apr 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was falsely advertised. It was so dirty and disgusting I booked another room at a different hotel and left. The room looked nothing like the photos, the bed was dirty, the carpet was stained and there was a bad odor.
Stayed 1 night in Apr 2025

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A nice clean room with a large bathroom and nice shower. Recently updated. Quiet and a good value for NYC. Good public transportation access. Several issues - Bathroom had no soap in bathtub even after I asked the desk to please put some soap in the tub. Bathroom had a sizeable number of small black bugs. Modular closet was detached from wall and almost came crashing down on me when I opened the door.
Stayed 2 nights in Apr 2025

2/10 Terrible

David

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice staff — awful property & rooms
Stayed 1 night in Apr 2025

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, poorly kept, Poor customer service! Room had no microwave and fridge too, poor lighting, dirty sheets, no phone in room. Just very bad
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Cannot get my receipt for expense report

I was unable after two calls to get a receipt for the incidental on site charges on my credit card. Both times the front desk person said they would email and both times they failed.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Stayed 2 nights in Mar 2025

8/10 Good

Valerie

Travelled with family

Shabby but clean and friendly stsff

Stayed 2 nights in Apr 2025