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Canal Loft Hotel

2.5 star property

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Photo gallery for Canal Loft Hotel

Reception
Standard Room 1 Queen Bed City View | Egyptian cotton sheets, premium bedding, Select Comfort beds
Exterior
Lounge
Reception

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
94 Canal Street, New York, NY, 10002
  • Place, Manhattan Bridge
    ‪2 min walk‬
  • Place, Orchard Street Shopping District
    ‪2 min walk‬
  • Place, Lower East Side Tenement Museum
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for Standard Room 1 King Bed City View

Standard Room 1 King Bed City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room 1 King Bed City View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 2 Twin Beds City View

Standard Room 2 Twin Beds City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room 2 Twin Beds City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room 1 Queen Bed City View

Standard Room 1 Queen Bed City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room 1 Queen Bed City View

  • Sleeps 2
  • 1 Queen Bed

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About this property

Canal Loft Hotel

Conference space, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe.
Canal Loft Hotel offers 51 air-conditioned accommodations with a safe and a hairdryer. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The great public transport around Canal Loft Hotel gets high marks from our customers. During your stay, you're just a quick walk from Lower East Side Tenement Museum. Free WiFi in public areas, meeting rooms and concierge services are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by foot from Brooklyn Bridge and a 3-minute drive from New York University
As a guest of Canal Loft Hotel, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces.

This New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per accommodation, per stay
  • An effective city/local tax rate of 14.75 per cent will be charged
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Canal Loft Hotel New York
Canal Loft New York
Canal Loft
Canal Loft Hotel Hotel
Canal Loft Hotel New York
Canal Loft Hotel Hotel New York

Canal Loft Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 261 out of 1008 reviews
Rating 8 - Good. 274 out of 1008 reviews
Rating 6 - Okay. 189 out of 1008 reviews
Rating 4 - Poor. 126 out of 1008 reviews
Rating 2 - Terrible. 158 out of 1008 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ma May

Stayed 1 night in Oct 2025

4/10 Poor

Michael, GAINESVILLE

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nobody in the wide open lobby all night.
Stayed 1 night in Oct 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat
Stayed 1 night in Nov 2025

6/10 Okay

Arun

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pricey
Stayed 2 nights in Nov 2025

2/10 Terrible

Georgia

Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t clean when I got there. It was sooo cold in the room the whole time (AC was off) - the windows didn’t open and close properly. You could hear sooo much noise through the walls. The tv didn’t work well. I did complain at the moment, they tried their best I’m sure, I didn’t quit see it but ya never know when someone is just having an off day and it’s not all the time. I wish I would have just spent more money and stayed somewhere a little nicer, and closer to Times Square.
Stayed 3 nights in Oct 2025

8/10 Good

Anand

Business traveller
Liked: Cleanliness
Simple clean and efficient room in an interesting eclectic part of Manhattan. Staff is a little aloof but good.
Stayed 1 night in Nov 2025

4/10 Poor

Chun

Stayed 1 night in Nov 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
I’m not sure why the bad ratings. We thought the place was clean. Staff was friendly enough. Decent location. The only thing is they do have luggage storage but if it’s crowded you might have to leave your bags in an unattended area of the lobby. Otherwise we would definitely stay here again.
Stayed 2 nights in Nov 2025

6/10 Okay

Brandon

Travelled with partner
Liked: Cleanliness
Reasonably good place to stay. Room was pretty barebones but the bed was as comfortable. Toilet didn’t work well and leaked from the water chamber. The shower head functioned but was broken. The water however was warm quickly. The soap dispenser didn’t work but fortunately I carry a bar with me. Location is excellent right in the midst of Chinatown. I’ve stayed in better and I’ve stayed in worse. Price was decent for NYC.
Stayed 3 nights in Nov 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, easy check in, great budget experience. Would book again.
Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Liked: Staff & service, property conditions & facilities
Great location.
Stayed 7 nights in Oct 2025

6/10 Okay

Josue

Stayed 1 night in Nov 2025

8/10 Good

Marisela

Liked: Cleanliness, staff & service, amenities
Clean rooms with everything we needed and they were able to hold our bags when we checked out.
Stayed 3 nights in Nov 2025

10/10 Excellent

NOELIA

Travelled with group
Liked: Cleanliness, amenities
Excellent and very good quality
Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and the staff was friendly. Access to two major subways and plenty of restaurants within walking distance.
Stayed 5 nights in Nov 2025

4/10 Poor

Diya

Stayed 3 nights in Nov 2025

10/10 Excellent

Leonie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Friendly and helpful staff - needed an extra pillow for the extra comfort and got one right away. Area is well connected and in the middle of the (non-touristy part) of Chinatown, which I loved. The hotel does the job and I got everything I needed, a cheap, but clean and well located stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

10/10 Excellent

Milford

Liked: Cleanliness, property conditions & facilities
Clean room. Comfortable bed.
Stayed 1 night in Nov 2025

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Would give this place a decent rating if it weren't for how unnecessarily rude the front desk manager was to me, and another poor couple who's room didn't have a working toilet. She escalated the situation, showed no empathy and had no interest in being helpful or kind. If you get lucky and don't have any problems with your booking or room amenities, this is not a fancy property but it felt safe, clean enough and good value for the money and location. If anything is wrong with your room though - this is not where you want to be. You're lucky if someone bothers to be at the front desk at all, let alone try to help you. The hotel front desk were unable to help me with simple requests like printing a folio/receipt, changing my check out date (I requested in advance within my cancellation policy when the change should have been allowed). Their booking system doesn't seem to work very well. I was overcharged an extra night of service fee and only was refunded because I asked them to double check. We also only got housekeeping 1 of the 4 nights we were there which isn't a big deal, but feels annoying when you pay an extra service fee per day. Don't bother leaning on the front desk manager for help - she was rude to me and to the other customers who asked for help with their room......which didn't have a working toilet. I felt bad for them and they got upset, but only because of her attitude and blatant unwillingness to try ro help them.
Stayed 4 nights in Oct 2025

8/10 Good

Hao

Stayed 2 nights in Oct 2025

8/10 Good

Lucan

It was ok
Stayed 1 night in Oct 2025

4/10 Poor

Shua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is that it is SO close to the subway. Other than that, the area is dirty, noisy and feels unsafe. The staff do not seem to care about customer service. When I arrived to drop off my bags, the lady at the front desk seemed annoyed and didn't bother to really help me. When I came back later at check in time, the desk was unoccupied (mind you it was PEAK check in time for guests), and they took quite a while to come to the desk once I called. The hotel itself didn't seem really clean... I found hair in the bathtub and just overall felt kind of gross. On the bright side, the heater worked and my stay was only one night! I think it's worth it to pay a little more and stay somewhere more clean, safe, and friendly!
Stayed 1 night in Oct 2025

4/10 Poor

Lindsey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

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