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HGU New York

4.0 star property

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Photo gallery for HGU New York

Cozy retreat with a large bed, tufted headboard, and plush throw blanket.
Relax in the stylish lounge area with sofas and armchairs arranged around a central table.
Stunning entrance with three arched doorways, ornate columns, and decorative moldings.
Cozy up by the fireplace in this elegant living room, featuring a marble fireplace, leather armchairs, and a round coffee table.
Relax in a shaded outdoor seating area surrounded by lush greenery and urban views.

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
34 East 32nd Street, New York, NY, 10016
  • Empire State Building
    ‪3 min walk‬
  • Macy's
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(14 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

8.2 out of 10
Very good
(20 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(57 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(55 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

THE NEW YORKER HOTEL BY LOTTE HOTELS

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (5653)
The price is €305
for 1 room
includes taxes & fees
8 Aug - 9 Aug
THE NEW YORKER HOTEL BY LOTTE HOTELS

About this property

HGU New York

Beaux Arts hotel with bars/lounges and 24-hour front desk
This smoke-free hotel features a restaurant, 2 bars/lounges and valet parking. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-in are on-site.
HGU New York offers 90 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers.

Our customers tell us that they can't get enough of the great public transport around HGU New York. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, 2 bars and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Empire State Building and 7 minutes on foot from Madison Square Park
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury HGU New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11 AM.
HGU New York has a restaurant on site.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, Japanese, Korean, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

HGU New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1018 reviews
Rating 8 - Good. 263 out of 1018 reviews
Rating 6 - Okay. 150 out of 1018 reviews
Rating 4 - Poor. 76 out of 1018 reviews
Rating 2 - Terrible. 54 out of 1018 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Business traveller
Liked: Amenities
A lovely hotel in NYC. Ideal for business. The staff were kind and welcoming, the room was clean and comfortable and the amenities were nice. I enjoyed it.
Stayed 1 night in Apr 2025

6/10 Okay

Denisse

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Allison

Stayed 1 night in Mar 2025

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
The heat did not work, it was very loud, old building and room, tiny room, expired body lotion
Stayed 1 night in Apr 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied! Would stay again

Perfect for our one night stay, our room was very quiet you would have no idea you’re in NYC.
Stayed 1 night in Mar 2025

10/10 Excellent

Cemaliye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very central spot and very near to the Empire State Building - ideal for the metro connections and for visiting all areas of manhattan. The hotel was Modern and the room had the biggest and comfiest bed ( the rooms were cleaned daily) the shower was large and the room was lovely.
Stayed 6 nights in Mar 2025

10/10 Excellent

Quirico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Imer

Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

IVAN KAMILO

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Yusuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

8/10 Good

Evan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m a tea person and drink tea day and night, so when I found out there is no tea kettle I panicked, fortunately when I went to front desk the staff promptly said they could provide one and delivered to my room within minutes. The service and the tea kettle made the staying an enjoyable experience.
Stayed 4 nights in Mar 2025

6/10 Okay

kaitlyn, seattle

Pictures looked much nicer in booking than the actual property
Stayed 1 night in Mar 2025

4/10 Poor

Chimere

Disliked: Staff & service, property conditions & facilities, room comfort

Will be the last time

This is my second time staying with then and believe this will be my last this this the second time I stay where there was an issue with the plumbing. I notify the front desk they send someone but they didn’t fix the issue they just show us how to work around the issue. The plumbing is not the best and they need to do something about. Also they charge my credit card a holding incident fee which I was made aware but when I check out they charge credit card a another fee which I wasn’t aware why are they charging several fee when you already paid for the hotel.
Stayed 3 nights in Mar 2025

6/10 Okay

Anthony, Greenville R

Liked: Cleanliness, property conditions & facilities
The room was very small but clean comfortable bed
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is amazing
Stayed 3 nights in Nov 2024

10/10 Excellent

Brittney

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

carrie

Travelled with family
Liked: Cleanliness

Needs some help

I like the hotel, room/bed/pillows were nice. But the heat and phone did not work at all. I notified front desk, who sent engineer, but nothing was fixed, for 3 days. Luckily there was a small space heater and light blanket provided or it would have been way too cold. I think it’s dangerous not to have a working phone in the room. Cafe/food was nice.
Stayed 3 nights in Feb 2025

6/10 Okay

Ege

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

adam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
heat did not work. floor was seperarated. could hear every and anything outside and we stayed on the 8th floor.
Stayed 3 nights in Feb 2025

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025