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Kixby

4.0 star property

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Photo gallery for Kixby

Exterior
Lobby
Shower, rainfall showerhead, designer toiletries, hair dryer
Lobby sitting area
2 bars/lounges, rooftop bar, cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Business services

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪35 min drive‬

Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(94 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen Queen

9.0 out of 10
Wonderful
(30 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Lux King

Premium bedding, pillow-top beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(188 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Kixby

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area and dry cleaning.
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Kixby's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the spaciousness and overall comfort to the cleanliness and comfy beds
  • Steps from Herald Square and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.
Lot 15 @ Kixby – This cocktail bar only serves light fare.
Black Tap 35th – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lookup Roof Bar – On-site rooftop bar. Happy hour is offered. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 24.50 for adults and from USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Metro

Hotel Metro New York

Metro Hotel

Metro Hotel New York City

Kixby Hotel

Hotel Metro

Kixby New York

Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1450 out of 1908 reviews
Rating 8 - Good. 322 out of 1908 reviews
Rating 6 - Okay. 93 out of 1908 reviews
Rating 4 - Poor. 18 out of 1908 reviews
Rating 2 - Terrible. 25 out of 1908 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious. Hotel staff were very friendly and helpful. Loved the location.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2026

10/10 Excellent

pascale

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff is amazing
Stayed 3 nights in Feb 2026

10/10 Excellent

Loryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Kixby was a lovely hotel. The location was perfect, everything was clean, and the service was impeccable. I will definitely come back and stay again!
Stayed 3 nights in Feb 2026

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was spacious, clean and super comfortable. The staff was friendly and helpful!
Stayed 1 night in Feb 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, service, and amenities. Location was perfect for sightseeing and broadway. Would absolutely return here again!
Stayed 2 nights in Feb 2026

10/10 Excellent

Sheana

Stayed 2 nights in Feb 2026

8/10 Good

Heidi

Liked: Cleanliness, property conditions & facilities
very clean rooms, kind staff, great location.
Stayed 2 nights in Feb 2026

10/10 Excellent

Justo

Stayed 4 nights in Feb 2026

10/10 Excellent

Patti

Stayed 2 nights in Feb 2026

8/10 Good

Ray

Stayed 1 night in Feb 2026

10/10 Excellent

Ericka

Stayed 3 nights in Nov 2025

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Alina made us feel very welcome on our anniversary. The room was clean and spacious. The bed was comfortable. The hotel is centrally located near most trains and food.
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect. Well appointed and super clean. Staff was more than helpful. Beverage center was a major bonus. Will return.
Stayed 1 night in Feb 2026

10/10 Excellent

Jorge

Stayed 4 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
This was our third stay at the Kixby. It is an absolutely lovely small hotel with great rooms, staff and amenities. The location is terrific and accessible to the whole city.
Stayed 4 nights in Feb 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was perfectly clean, staff very friendly and helpful, as soon as we arrived the lady on the desk offered advice, maps, recommendations and provided lots of info which was very helpful.
Stayed 3 nights in Feb 2026

2/10 Terrible

Tracey

Business traveller
Disliked: Cleanliness, staff & service, amenities
This room was cancelled one mi th prior and they never complied and now barging me even though I cancelled. Got a huge run around. Nobody taking responsibility. Never should you book this hotel as they do not comply with basic cancellation.
Stayed 1 night in Feb 2026

6/10 Okay

Nathalie

Liked: Cleanliness
Disliked: Amenities
I have stayed in this hotel several time like 6-7 times I was disappointed with hidden costs, lack of customer care at the reception, charges for late check out and lack of assistance from Alina.
Stayed 2 nights in Feb 2026

10/10 Excellent

Eduvirgen

Liked: Cleanliness, property conditions & facilities
Except
Stayed 1 night in Feb 2026

10/10 Excellent

Craig

Stayed 1 night in Feb 2026

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing place to stay it’s my new favorite hotel in New York!!
Very close to everything pretty!!
Stayed 3 nights in Feb 2026

10/10 Excellent

eric

Stayed 1 night in Feb 2026

10/10 Excellent

Juan R., Camuy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Employees are very friendly and courteous. Love the ambience, lobby smell so good… Room is impecable, clean, comfortable. Walking distance to restaurants, shopping, and main attractions. This is my second time staying in Kixby and will return.
Stayed 2 nights in Feb 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026