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Kixby

4.0 star property

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Photo gallery for Kixby

Exterior
2 bars/lounges, rooftop bar, cocktail bar
Lux Queen | Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪19 min drive‬

Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(79 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen Queen

8.6 out of 10
Excellent
(22 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King | Premium bedding, pillow-top beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(167 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Kixby

Hotel with bars, steps from Herald Square
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area and dry cleaning.
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Kixby's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and spaciousness to the comfy beds and overall comfort
  • Steps from Herald Square and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.
Lot 15 @ Kixby – This cocktail bar only serves light fare.
Black Tap 35th – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lookup Roof Bar – On-site rooftop bar. Happy hour is offered. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 19.50 for adults and from USD 19.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1265 out of 1697 reviews
Rating 8 - Good. 305 out of 1697 reviews
Rating 6 - Okay. 80 out of 1697 reviews
Rating 4 - Poor. 21 out of 1697 reviews
Rating 2 - Terrible. 26 out of 1697 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richards

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Katherine

Disliked: Property conditions & facilities
it was just okay. the elevators were crazy if you wanted to go to the roof. very loud street music
Stayed 3 nights in Aug 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kaylin

Stayed 2 nights in Aug 2025

10/10 Excellent

Whitney

Stayed 3 nights in Aug 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very clean and new
Stayed 2 nights in Aug 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again…
Stayed 2 nights in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The elevators are slow. No other complaints. Clean and very friendly staff.
Stayed 3 nights in Aug 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great but bring ear plugs

Great hotel, lovely staff, and the location is ideal. Unfortunately the aircon was super loud as was the street noise at night so ear plugs are a must. I would still recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful updated hotel a block from the Empire State Building. Very clean with pleasant and polite staff. All for a reasonable price given its location and accessibility to all things NYC! Will absolutely stay here again my next visit to the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great little boutique style hotel in great location. The $35 per day amenity fee is high as the workout room is small (but has Peloton bikes) and the coffee/tea is standard and self service. The root top deck is not associated with the hotel so you have to buy drinks to be up there. We were on the 4th floor on the street side and it very was noisy all day and night. Trash pick up at 3:30am and construction on the street. The hotel isn’t in control of this but just know if you get a street side room it may be difficult to sleep. Cute hotel, great service when checking in and out. Central location to everything. For the price we would recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Stayed 4 nights in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propert was very nice and the staff very pleasant
Stayed 5 nights in Aug 2025

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Boutique Hotel in Midtown

From the hospitality to the quality of the room to the basic amenities, this is a fabulous hotel. Any staff we interacted with were warm and friendly, great food was available on premises, and a lovely view of the Empire State Building. The neighborhood was also a great location! I would highly recommend, and I will be staying here for all future NY trips!
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a good location . Rooms were modern, great shower and comfy beds. Only critique is the elevators were slow.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Business traveller
Disliked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Biggest room I’ve ever had in NYC. Bed very comfortable. Room was quiet. An excellent experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Abbey

Liked: Cleanliness, property conditions & facilities
We loved staying at the Kixby. The staff was pleasant but could’ve done a better job at welcoming us, as the two people at the counter didn’t acknowledge us and just started asking us our name to check in without evening greeting us. The person the second day was fantastic though-super friendly and accommodating. The rooms are beautiful, clean and quiet for being in manhattan. There is so much to do within walking distance. We saw a show at Madison square garden, which we walked to, walked to dinner at the Flatiron room (highly recommend if you like good food and whiskey) and had a drink on both the Kixby rooftop bar and the Monarch right next door. We preferred the Monarch rooftop simply Bc the bar at Kixby seemed disorganized and the bartenders didn’t know how to make a sidecar. It was hard to get service and it didn’t seem terribly busy. Monarch had fantastic drinks, great bar staff and the atmosphere Eid super trendy and has an anthropology vibe to it. Kixby was great! Would definitely stay again.
Stayed 1 night in Aug 2025