Kixby

4.0 star property

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Photo gallery for Kixby

Exterior
Lobby
2 bars/lounges, rooftop bar, cocktail bar
Restaurant
Lux Queen | Premium bedding, pillow-top beds, in-room safe, desk

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
45 W 35th St, New York, NY, 10001
  • Empire State Building
    ‪5 min walk‬
  • Times Square
    ‪8 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Lux Queen

9.0 out of 10
Wonderful
(72 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Lux Queen Queen

8.4 out of 10
Very good
(20 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

Lux King

9.2 out of 10
Wonderful
(136 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Kixby

Hotel with bars, steps from Herald Square
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area and dry cleaning.
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Kixby's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the overall comfort and cleanliness to the spaciousness and comfy beds
  • Steps from Herald Square and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.
Lot 15 Bar and Lounge – On-site cocktail bar.
Black Tap – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. Open daily.
The Lookup Roof Bar – On-site rooftop bar. Open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 61 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap
  • Lot 15 Bar and Lounge
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 19.50 for adults and from USD 19.50 for children
  • Nearby parking fee: USD 61 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1096 out of 1513 reviews
Rating 8 - Good. 295 out of 1513 reviews
Rating 6 - Okay. 78 out of 1513 reviews
Rating 4 - Poor. 22 out of 1513 reviews
Rating 2 - Terrible. 22 out of 1513 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Caitlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlene, Dyer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with the accommodations here. There is water bar on the second floor where you can get carbonated flavored water and put it in the complimentary bottle they give you. The bed was comfy and the shower was amazing with 3 shower heads. The burger bar downstairs is really good and the rooftop is great to relax on. The bar on the main floor is dark and cozy. Location is close to MSG and lots of other things. I felt safe here as well. I would definitely stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and very comfortable room for a New York hotel.
Stayed 5 nights in Apr 2025

8/10 Good

Mallory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and polite. I absolutely love the location- you can walk up, down, or over in either direction and you’ll find food and shopping. My one complaint is the temperature in the rooms. When the air conditioning unit fan was on, it would be very cold, but as soon as the fan cut off the room would get warm and stuffy. Wonderful experience otherwise.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful and located in a great area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in walking distance to public transportation
Stayed 3 nights in Mar 2025

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything. Hotel staff very friendly. Will definitely return to this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carla, Mount Orab

Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff were great - good recommendation for lunch at Alfred’s Diner and thanks for giving us an extra hour for checkout so we could spend some time at the ESB.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has spacious rooms for Manhattan. The bathroom is small, but that is typical. The rooms are up to date well designed and appointed. The hotel was also very clean! Continental breakfast is convenient. I wish you had some hot options, but it was a fair price for NYC. I think this hotel is excellent value and conveniently located for the business that I needed to conduct with good access to the Javitz Center, the Village and Midtown. I would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rakesh

Travelled with family
Liked: Amenities
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location and many restaurants on the same block. Walkable to Grand Central Station and the Theatre District. Room was small but good size bathroom and bed was comfortable. Clean and recently painted. Would definitely stay here again. Great value stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Room was nice and we were close to the Subway as well as many places to walk to.
Stayed 4 nights in Apr 2025

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location. The staff was friendly and very helpful. I think this will be our go-to accomodations in NYC from now on!
Stayed 3 nights in Apr 2025

10/10 Excellent

Mitchell, Bethesda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and the room was clean and a good size
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room and friendly staff. Loved the free water service and water bottle. Can’t wait to come back again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and exceptional staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was clean, comfortable, and convenient!
Stayed 4 nights in Apr 2025

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New York 4 days

Great hotel and super staff. Perfect location for Times Square, Broadway and Madison Square Garden. Highly recommended.
Stayed 4 nights in Apr 2025

10/10 Excellent

KATHRYN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was simple but stylish with a larger room than typical for NYC at this price point. The rooftop is a nice addition, and the location is convenient and central.