4/10 Poor
Debbie, Malden
Travelled with family, Travelled with family and small children
3 Jun 2025
Will start saying it is not a family friendly property.
First, they don’t have crib available.
Second, the room doesn’t have a fridge or a microwave so if you are traveling with kids as I was and need to store milk, or warm up a bottle you won’t be able.
After saying this let’s go to next part.
The hotel have 3 elevators, and just one was working.
The employees only elevator was to persons with large bags os stroller like me because the regular elevator didn’t fit a stroller inside.
With that betting said, we waited for almost 20 minutes to get inside a elevator which for me looks unacceptable. If this wasn’t enough, they are have “issues” with the door card key.
It wasn’t working, so in order to get in the room someone from staff had to go with us to open the door.
The room we stayed was clean but with mold in the bathroom, the window are really dirty so we didn’t have any city view and the furniture was broken and outdated.
One off the employees made us waiting 20 minutes to do the check in because he was waiting for the shift change and clearly he didn’t want to work, so he choose to make us wait until the shift changes.
The location is convenient, walkable to many locations but the service and the amenities doesn’t worth for the price.
We definitely stayed in others hotels for the same price and with more comfort and better staff and amenities.
Not staying again for sure
Debbie
Stayed 1 night in May 2025