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The Westin New York at Times Square

4.5 star property

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Photo gallery for The Westin New York at Times Square

Bar (on property)
Bar (on property)
Lobby
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet-friendly

Explore the area

View in a map
270 W 43rd Street, New York, NY, 10036
  • Place, Times Square
    ‪2 min walk‬
  • Place, Broadway
    ‪3 min walk‬
  • Place, Bryant Park
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪22 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds, City View

Traditional Room, 2 Double Beds, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(482 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, City View

8.8 out of 10
Excellent
(365 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Corner)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, City View (Corner)

9.6 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(41 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(42 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds (View)

8.6 out of 10
Excellent
(106 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(43 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Corner)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Corner)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds

8.4 out of 10
Very good
(123 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Corner

Grand Room, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed (View)

9.2 out of 10
Wonderful
(10 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed (Hearing Accessible)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

7.6 out of 10
Good
(12 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (View)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Westin New York at Times Square

Luxury hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and a safe. Televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at The Westin New York at Times Square. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Foundry Bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Times Square and 5 minutes on foot from Broadway
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 27 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 27756 square feet (2579 square metres) and includes conference space. A 24-hour fitness centre, a library, and gift shops/newsstands are also featured at the luxury The Westin New York at Times Square. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Foundry Bar – This bar specialises in American cuisine and only serves dinner.
Foundry Kitchen – This buffet restaurant specialises in American cuisine and only serves breakfast. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 to 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Foundry Bar
  • Foundry Kitchen

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27 meeting rooms
  • 27,756 square feet of conference space
  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 45 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Self-parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3086 out of 4814 reviews
Rating 8 - Good. 1019 out of 4814 reviews
Rating 6 - Okay. 399 out of 4814 reviews
Rating 4 - Poor. 160 out of 4814 reviews
Rating 2 - Terrible. 150 out of 4814 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, staff super friendly and so helpful. Room was spotless. Great location for downtown exploring and for Broadway shows. Stayed here before and i have no doubt will stay here again
Stayed 4 nights in Nov 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room smelled faintly of smoke. Otherwise fine.
Stayed 2 nights in Aug 2025

8/10 Good

Randall Scott, Lilburn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Omar Mohammed Abdallah

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Not clean at all Old Not worth the money spent
Stayed 2 nights in Aug 2025

2/10 Terrible

Omar Mohammed Abdallah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean Most of the staff are rude…few were nice!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Sandra Jean

Stayed 3 nights in May 2025

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to dining and time square area.
Stayed 5 nights in Aug 2025

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

The Westin Times Square is a hidden gem, alittle further out from Times sqaure but close enough to hit all the major attratctions. Safe, clean and staff helpful. The Breakfast is a bit pricey if you dont have vouchers but a good buffet.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andres

Stayed 4 nights in Aug 2025

10/10 Excellent

Manhal

Stayed 3 nights in Jun 2025

2/10 Terrible

David

Stayed 1 night in Aug 2025

10/10 Excellent

Paulo Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wry nice place close to everything friendly staff restaurant on site
Stayed 2 nights in Aug 2025

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to subway, and self parking.
Stayed 3 nights in Aug 2025

10/10 Excellent

MARILYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Westin hotels and this one is exceptional. We loved the convenience to Times Square and how convenient it is to the subway. The staff is exceptional. Everyone from check-in to housekeeping were more than accommodating. Our room was clean, quiet and comfortable. We will definitely stay at this Westin hotel the next time we return to Manhattan.
Stayed 2 nights in Aug 2025

4/10 Poor

Kathy Jo

Travelled with partner
We must have gotten the worse room in the hotel. Bed squeaked every time you sat down or moved on it. Very low to the ground. Terrible pillows, bathroom not practical for daily use. Noisy - next to the elevator. We've stayed at this property many times over the years. I was our "go to" hotel in NYC. We probably won't be back. Area is very crowded.
Stayed 4 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, very central to subway hub that will take you in any direction you want to go. It’s right near Times Square and the theatre district. The traditional room is clean but a little dated and some of the furniture is a worn but overall a great place to stay.
Stayed 5 nights in Aug 2025

8/10 Good

Jeff, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay but a couple of observations other travelers might like to know: - riffraff lurking under scaffolding of decrepit hotel next door - housekeeper knocked on door with privacy activated (twice) - interior construction noise starting at 10:30AM Everything else was great!
Stayed 3 nights in Aug 2025

10/10 Excellent

Roger, boston

Stayed 4 nights in Aug 2025

10/10 Excellent

Shih-Mei

Stayed 4 nights in Aug 2025

6/10 Okay

Dmitri

Liked: Property conditions & facilities
Stayed 6 nights in Aug 2025

4/10 Poor

Narine

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Mehul B

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
They charge $40/day as Resort fees, to offer you 2 Tkts per day for various things like Liberty Cruise,Comedy Show,$ 20 credit for their F&B, upgrade to Premium internet...However, Concierge goes home at *5pm*. Front Desk informs you that your day 1 tkts will be added to day 2, however, when you go to pick up tickets on day2, So if you check in at 6pm, you pay $40mbut dont get the benefits, isnt that a RIPOFF ? The Concierge,i believe John was SO RUDE AND ARROGANT,that he says,once i go home,nobody gets the tickets and we will not give you day 1 tickets on day 2.AND i will NOT Inform the front desk to not misinform the guest. Seems Westin hasn't heard of the concept of Manager on Duty,Night Manager etc, where a MOD can hand over tickets etc. They want to collect Money/Fees, but not give you the promised Amenities/tickets, how is this even legal ? AND the Arrogance of the concierge needs to be seen,seems he feels,at any other place, the GM should write him up and take action and offer a apology to the guest and also refund the money, for the rudeness of the conceirge and also for not being able to honor the promise of delivering the promised tickets.Hope Marriott and the Owners take some action, The Curb between Times Square to the Westin literally smells of piss etc.Not Their fault.Premium www tech support also doesnt know that they have to give the passcodes because the guest are being charged $40, so people use unsecured internet in a Westin, Welcome2Westin.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed at the Westin and the concierge and bellhops were over-the-top friendly and willing to help us out. They were very accommodating to our needs.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexander

Stayed 1 night in Aug 2025