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The Thayer Hotel at West Point

3.5 star property

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Photo gallery for The Thayer Hotel at West Point

Bar (on property)
Bar (on property)
Outdoor wedding area
Street view
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
674 Thayer Road, West Point, NY, 10996
  • Place, United States Military Academy
    ‪1 min walk‬
  • Place, West Point Museum
    ‪8 min walk‬
  • Place, Michie Stadium
    ‪17 min walk‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room

9.2 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Queen Deluxe Room

Premium bedding, in-room safe, desk, blackout curtains

Queen Deluxe Room

9.8 out of 10
Exceptional
(17 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Deluxe Room

King Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains

King Deluxe Room

9.4 out of 10
Exceptional
(34 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Thayer Hotel at West Point

Hotel in West Point with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk, a computer station and wedding services. WiFi in public areas is free.
The Thayer Hotel at West Point offers 151 air-conditioned accommodations with a safe and an iron/ironing board. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Point hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and fridges can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Thayer Hotel at West Point. During your stay, you're just a quick walk from United States Military Academy. Enjoy features like free WiFi in public areas and 6 meeting rooms.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include 6 meeting rooms, a computer and a lift
  • Steps from United States Military Academy and 8 minutes on foot from West Point Museum
As a guest of The Thayer Hotel at West Point, you'll find a terrace, room service (during limited hours), and a lift. There are 6 meeting rooms available. A computer station is on site and WiFi is free in public spaces.

This 3.5-star West Point hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Family friendly

  • Cot (surcharge)
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept American Express credit cards as a method of payment.

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.99 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room coffee
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room refrigerator is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All guests 16 years of age and older must provide a valid photo identification.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Thayer Hotel West Point
Thayer Hotel
Thayer West Point
Thayer
Thayer Hotel Hotel
Thayer Hotel West Point
Thayer Hotel Hotel West Point

Reviews

The Thayer Hotel at West Point Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 407 out of 662 reviews
Rating 8 - Good. 158 out of 662 reviews
Rating 6 - Okay. 65 out of 662 reviews
Rating 4 - Poor. 22 out of 662 reviews
Rating 2 - Terrible. 10 out of 662 reviews

Reviews

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great service by front desk. Terrible service at the Zulu deck because they were extremely understaffed on a very busy night. Staff at Zulu were helpful and worked hard but not enough staff so we waited an unacceptable time for both drink and food orders.
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready early! Great service!
Stayed 1 night in Aug 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service
good stay
Stayed 2 nights in Aug 2025

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Service in the restaurant was slow...food was good.
Stayed 1 night in Aug 2025

8/10 Good

Raymond

Stayed 2 nights in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, property conditions & facilities
Historic hotel, with views of the Hudson from many rooms
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard, Scott

Liked: Cleanliness, amenities, property conditions & facilities
Sights to see.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only complaint was that the restaurant on more than one occasion gave what can be termed as poor service. The evening waitress seemed preoccupied, so she got no tip. Breakfast, we carried paper cups in and they did not offer us coffee. When we complained the girl came and apologized as we were leaving.
Stayed 2 nights in Aug 2025

10/10 Excellent

VICTORIA, BROOKLYN

Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with partner
Overall good but lighting in room was too dim
Stayed 1 night in Aug 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Pat

Liked: Cleanliness
Disliked: Property conditions & facilities
Historic hotel- needs updating Staff just ok Outdoor roof top dining was terrible- wicker chairs all broken, quality of the food was poor, the music was intolerable.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen, Winthrop

Liked: Cleanliness, staff & service, property conditions & facilities
Great coffee, great staff, excellent food
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Property conditions & facilities, room comfort

Thayer Hotel Review

My son and I stayed here while we were on a visit at Westpoint. We were very excited as the hotel is marketed as very high end. Parts of the hotel is indeed high end but the important aspects are not. The room does not come standard with a mini fridge, which I have never seen before. It is an additional charge to have one placed in your room. The AC in the room was VERY loud and old and leaked on the rug in the room. There is also a freight train line right next to the hotel and a freight will run through ALL night long and blows its whistle each time. The restaurant service in all three restaurants in the hotel was stellar. The people working there were so kind and friendly but the food was not worth the high prices. Then, upon checkout, there was an additional $25 service charge for each night that I was not aware of as I paid in full before arriving. I would not choose to stay at the Thayer Hotel again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Hildagard

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel is beautiful and rich in history. Rooms are clean and comfortable. Front desk staff are friendly and welcoming. However, mixed feelings with the restaurants staff. Some were friendly and others were not helpful and knowledgeable. Restaurant servers seemed to be unsure with military discounts. I was given 3 different percentages from 3 of their dining options. It clearly states on their website the percentage, but it doesn’t specify if it’s for the entire bill or per military members. That’s where the confusion lies. 2 out 3 dining options honored the military discount on the entire bill, where one server in another restaurant was not consistent. He was rude about the situation. In my opinion, management needs to review with the staff on policy so there won’t be future miscommunication.
Stayed 2 nights in Jul 2025