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Grey Street Hotel

3.5 star property

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Photo gallery for Grey Street Hotel

Full breakfast for a fee on weekends
The entrance to the GreyStreet Hotel with a reception area visible inside.
Lobby sitting area
Junior Suite | Premium bedding, in-room safe, desk, laptop workspace
A conference room with rows of white chairs with grey sashes, a podium, and framed pictures on the walls.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Place, Castle Keep
    ‪3 min walk‬
  • Place, Northumbria University
    ‪6 min walk‬
  • Place, Chinatown
    ‪7 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

A bedroom with a large bed, a nightstand, a lamp, and a view of a building through the window.

Standard Double Room

9.0 out of 10
Wonderful
(78 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a chair, a lamp, and a fireplace.

Deluxe Double Room

9.6 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

8.6 out of 10
Excellent
(22 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, a chair, a vase of flowers, and a mirror.

Junior Suite

9.0 out of 10
Wonderful
(31 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A modern hotel room with a large bed, a nightstand, a lamp, and a view of a classical building through the window.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand with a lamp, a potted plant, and a decorative wall.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with a bed, a nightstand, a lamp, and a red chair.

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Bathroom | Designer toiletries, hair dryer, towels, soap

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grey Street Hotel

This smoke-free hotel features a bar/lounge, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The breakfast at Grey Street Hotel gets high marks from our customers. During your stay, you're just a quick walk from Bigg Market. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Full breakfast served weekends for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute walk from Castle Keep and 7 minutes on foot from Tyne Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Grey Street Hotel, you'll find a terrace, concierge services, and laundry facilities. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Grey Street Hotel also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 8:00 AM and 10:30 AM.
Reception – On-site lobby lounge. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Restaurants on site

  • Reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1008 reviews
Rating 8 - Good. 252 out of 1008 reviews
Rating 6 - Okay. 77 out of 1008 reviews
Rating 4 - Poor. 23 out of 1008 reviews
Rating 2 - Terrible. 12 out of 1008 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lorien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, large comfortable beds, large room was fabulous!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location, quiet at night, good breakfast, friendly staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

CHRISTOPHER N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, with friendly staff and excellent facilities
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good and hotel is well run and clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast good choice,room was ideal on the first floor
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in brilliant location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room and excellent breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Fantastic hotel location great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities
Lovely staff, fab bed, good location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel right in the city centre. Quick walk to everything. Staff were lovely
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and lovely room- really good hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Really lovely stay - super comfy bed, lovely toilettries, very clean and really helpful staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
Great location and easy parking nearby
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Had a lovely stay in a suite - main things that stood out were very friendly staff, excellent location, good breakfast, clean room, comfy bed. Would definitely stay again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Great lication, rooms lovely, staff friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deborah

Excellent hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room welcoming hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & airy room, great breakfast. Convenient for centre of town & walking distance from train station
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Great city centre location with high quality breakfast but rooms next to main road very noisy
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room. Lovely hotel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

anneyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and well situated. lady on reception needs to brush up on her customer service otherwise everything would have been exceptional.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a junior suite, lovely room. Very comfortable although the pillows were a little lumpy. Great shower and toiletries. Location of the hotel was perfect. Short walk from the Train Station and the hotel was right in the middle of the city. Will stay again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and efficient check in and check out. Good comfortable bed. Shower was quite small and enclosed.
Stayed 1 night in Apr 2026

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