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Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Indoor pool
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
1157 N Military Highway, Norfolk, VA, 23502
  • Gallery of Military Circle
    ‪16 min walk‬
  • Norfolk Premium Outlets
    ‪3 min drive‬
  • Norfolk State University
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Room amenity

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Room amenity

Suite, 1 Queen Bed

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Room amenity

Suite, 1 Bedroom, Accessible (Communications)

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Room amenity

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • City view
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Mobility)

Room amenity

Suite, 2 Queen Beds, Roll-in Shower (Mobility)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 39 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

Hotel in Norfolk with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Norfolk Airport by IHG offers 104 accommodations with iPod docking stations and MP3 docking stations. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Norfolk Airport by IHG. During your stay, you're just a quick walk from Lake Taylor Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Naval Station Norfolk and 8 minutes from Waterside District
Holiday Inn Express Hotel & Suites Norfolk Airport by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Norfolk Airport by IHG. Self parking is free.

This Norfolk hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Norfolk Airport
Holiday Inn Express Norfolk Airport
Holiday Inn Express Hotel Suites Norfolk Airport
Inn Express Norfolk Airport

Holiday Inn Express Hotel & Suites Norfolk Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice

This is a nice hotel. My only complaint is the check in desk got really backed up with alot of people checking in at the same time. I think there should have been two people there. But besides that it is a nice hotel & shopping & resturants close by. Our room was very spacious & well laid out.
Stayed 1 night in Mar 2025

8/10 Good

shawana, New Carrollton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My experience was excellent. Check-in was smooth, though I must have overlooked the $100 incidental fee. The only issue with our room (204) was the absence of a full-length mirror. Aside from that, the stay was wonderful, and the beds were very comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Stayed 4 nights in Feb 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Annika

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Courtney

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in on a Friday. I stood in line for 20 minutes to check in. I got checked in, up to the room. Room was okay, but dirty. There were no trash bags, floors were not vacuumed, bathroom floor was not cleaned nor was the sink. There was no toilet paper in the bathroom at all. Phones in the room did not work so I had to use my personal phone to call the front desk. I told them, they told me to come to the front desk and get those items. I had 3 kids with me. I was alone. I did go get them. The bed cover did not look clean. The towel hook was hanging off the wall, there was a hole in the one wall of the bedroom. The shower curtain rod was broken. Next day breakfast was okay. The machine for juices was all out including the water. We decided to go swimming. I asked the cleaning lady that was on our floor for more towels and she told me no. She could not give me towels. So I went down to the pool in hopes there would be towels.. there were none. I went to the front desk and after waiting 15 minutes. I returned back to the pool with no towels because I received no service because of the 5 people that were waiting to check in. I went back to the room showered and packed up my kids and left a day early, because I could not stand to be in the hotel any more.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking
Stayed 2 nights in Mar 2025

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Donte was really helpful and offered excellent customer service, he was quick to respond on any issue and made sure our stay was excellent and we had some good conversations and he was cool. Mike was also very nice and would greet us and ask if we needed anything, he looked out for some plates late night when my door dash restaurant didn't put any in the bag!😁
Stayed 2 nights in Feb 2025

6/10 Okay

Arlette

Stayed 3 nights in Feb 2025

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was ok but the morning service was not good a lady at the front desk round noon when I call over about the room was very nasty her attitude stinks
Stayed 2 nights in Feb 2025

6/10 Okay

Victoria

Travelled with family
Liked: Staff & service
Every interaction with staff was great. They were personable, respectful, and diligent with their jobs. When we checked in there was an alarm sounding from behind a maintenance panel in the room and we were moved to a comparable room on the next floor. Unfortunately, our experience was tainted by other patrons from that point on. The elevator and hallway smelled of marijuana, and the smell and noise levels filled our room as the night went on. We ended up canceling our second night because we didn’t feel comfortable with our children.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shirley

Stayed 1 night in Feb 2025

6/10 Okay

Donnavin

It was alright
Stayed 2 nights in Feb 2025

6/10 Okay

jerrime

Travelled with family, Business traveller
Liked: Staff & service
Pros: Dante at the front desk was kind and polite and working hard. Our room was roomy and beds were comfortable. Breakfast was your average hot breakfast and very clean. Cons: the other people trying to check in. Many people complaining and causing trouble, people smoking marijuana outside and coming in making many areas smell of smoke and marijuana, there was no bedding in the room to make up the couch which had a big pole down the middle and the head area was below the feet. We waited in line and they promptly gave us sheets for the couch. But My son had to sleep sideways. There was a lot of noise in the hallways which wasn’t the hotels fault, the heat and cold air was very temperamental and not consistent. It was either hot or cold. We had to put it on 80 to get it 70 in there.
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk were more than helpful! They were so friendly and accommodating! I would go back just because of the staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie, Van Nuys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful, and convenient amenities
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great value, beautiful property

Nice surprise, super beautiful lobby. Check in was too long. Room was exceptional.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast

My stay was Excellent my room was perfect! The only disappointment was the eggs on the continental breakfast tasted horrible and could not finish eating and I wish they had some fruit available.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Feb 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Desiree

Stayed 1 night in Feb 2025

10/10 Excellent

Granison

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience
Stayed 2 nights in Feb 2025