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Courtyard by Marriott across Universal Orlando

3.0 star property

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Photo gallery for Courtyard by Marriott across Universal Orlando

Terrace/patio
Outdoor pool, open 9 AM to 11 PM, pool umbrellas, pool loungers
Breakfast and dinner served
Lobby
Outdoor pool, open 9 AM to 11 PM, pool umbrellas, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
5916 Caravan Ct, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪3 min walk‬
  • Place, Orlando International Premium Outlets
    ‪8 min walk‬
  • Place, Universal Studios Florida
    ‪13 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

55-inch LCD TV with cable channels, TV, video game console

Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View

55-inch LCD TV with cable channels, TV, video game console

Suite, 1 Bedroom, City View

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

55-inch LCD TV with cable channels, TV, video game console

Suite, 2 Bedrooms

  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, City View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View

55-inch LCD TV with cable channels, TV, video game console

Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

55-inch LCD TV with cable channels, TV, video game console

Suite, 1 Bedroom, City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

55-inch LCD TV with cable channels, TV, video game console

Suite, 2 Bedrooms

  • Sleeps 10
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

55-inch LCD TV with cable channels, TV, video game console

Suite, 2 Bedrooms

  • Sleeps 10
  • 2 Double Beds

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About this property

Courtyard by Marriott across Universal Orlando

Family-friendly hotel with 24-hour fitness centre and free theme park shuttle
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Change of bedsheets is available on request
Courtyard by Marriott across Universal Orlando offers 390 accommodations with video game consoles and a safe. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Courtyard by Marriott across Universal Orlando's great location. During your stay, you're just a quick walk from Universal Orlando Resort. Free WiFi in public areas, a free theme park shuttle and an outdoor pool are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Universal Orlando Resort and Orlando International Premium Outlets
  • Free theme park shuttle service
Courtyard by Marriott across Universal Orlando offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 12754 square feet (1185 square metres) and includes a conference centre. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Courtyard by Marriott across Universal Orlando. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Courtyard by Marriott across Universal Orlando was completed in January 2026.

This 3-star Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:30 AM.
Bistro/Bar – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro/Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Conference centre (12,754 square foot of space)

Outdoors

  • Firepit
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Renovated entire property - January 2026
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Self-parking fee: USD 30.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 11 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Courtyard by Marriott across Universal Orlando Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 626 out of 1824 reviews
Rating 8 - Good. 338 out of 1824 reviews
Rating 6 - Okay. 325 out of 1824 reviews
Rating 4 - Poor. 221 out of 1824 reviews
Rating 2 - Terrible. 314 out of 1824 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Chasity

Liked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Cristina M

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

4/10 Poor

Tam

Travelled with family
Liked: Cleanliness

Never again

Hotel was under complete renovation but no information was provided about this when booking. This became a major issue for us when we needed a soda at midnight and were informed they had removed ALL vending from the hotel and not bothered to think of any alternatives for guests in need. Bothered me so much I will never stay there again. Also a bit peeved about the lack of information about parking fees. I could have stayed at another hotel for the same price with parking included- and I bet they would have had a soda machine!
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
It was a lot of construction in the hotel. It also smell like a off of the highway motel. Room was old but it was clean tho.
Stayed 2 nights in Oct 2025

4/10 Poor

Kristal

Stayed 1 night in Oct 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service
Good location close to Universal
Stayed 1 night in Oct 2025

2/10 Terrible

Kevin Lonergan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t come here! Wait until it is a Marriott property.
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice, the place was under construction which always means it’s going to be noisy. My biggest complaint was no vending machines even though the signage was all over. I walked the dumb halls looking for it.
Stayed 1 night in Oct 2025

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Very convenient to Universal. Easy walk to and from the parks. Only negative is the size of the beds.
Stayed 3 nights in Oct 2025

2/10 Terrible

Meghan

Disliked: Cleanliness
Room was cantampinated with
Stayed 1 night in Oct 2025

6/10 Okay

Anamary

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Won't stay here again

Check-in was ok. She didn't tell us about parking. The 2nd day I asked about parking & the gentleman was nice & gave me the information. I didn't like that parking is not included in the total. It was $30+tax additional a night on site. The 1st night around 11:05pm, I called to let them know the TV wasn't working, they told me they'd send someone. I called back around 11:25pm to ask if they were still coming by to fix the TV & the guy said he would message the engineer again. At 11:58pm, I called again and a different person (shift change) told me that the engineers leave at 11:30pm and won't be back until morning. Finally, the next day we had a nice guy come help us with the TV to get it working. The bed (king size) pillows and A/C were amazing! It was weird that the door to the room had about a 1/2 inch gap from the floor. You could see the light from the hallway coming through and see the shadow of people walking by, and hear the voice of people in the hallway much louder. Checkout day from 8:30am-11:45am every 5-10 mins a door slams loud. Found out it was the cleaning lady down the hallway cleaning rooms/letting door slam. NO sleeping in on weekends. Last day, we needed a cart, front desk guy only pointed to where they "should" be. We went to breakfast & noticed a cart in the parking lot. We told the front desk where it was, all he did was motion with shoulder, like "OH", a few hours later the cart is still outside. NOT good customer service from that guy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Stayed 3 nights in Oct 2025

6/10 Okay

Dora

Travelled with family
Liked: Staff & service
Disliked: Amenities
One of the showers on my suit was not working and there were ants on the sofa bed, no iron in the room. The only thing I liked was the location
Stayed 1 night in Oct 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Oct 2025

6/10 Okay

Laressa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was not a disclosure before I booked that it was being renovated. There were no vending or ice machines, no bar or food service unless you walked over to TGIFridays. There were also sugar ants in my room. They did try to help and sent housekeeping up to do a full cleaning however, the ants came back. The day I checked in the staff was great. The day I left, it was not. She had wrong information and when another guest tried to hand her an ice bucket, she literally said she deal with that and refused to take it. I took it to my room.
Stayed 2 nights in Oct 2025

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I figure most of my complaints are due to the renovations, which I refuse to find fault in. Overall, a wonderful experience.
Stayed 3 nights in Oct 2025

2/10 Terrible

Susan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was under construction, so everything was dirty and materials everywhere. The exit gates were hit and miss whether they’d work. The bathroom was dirty and the door wouldn’t shut. The room was humid. We got stuck in the parking lot because construction had half the lot blocked and the gate wouldn’t work. The workout room was in disrepair and only one of four machines worked. The pool and pool are were dirty. Expect to pay for parking since you’re close to Universal. We will not be staying here again.
Stayed 3 nights in Oct 2025

6/10 Okay

William

Stayed 1 night in Oct 2025

4/10 Poor

Lissette

Disliked: Cleanliness
Muggy smell
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Stayed 2 nights in Oct 2025

2/10 Terrible

Lissette

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is undergoing renovations but it’s really inconvenient and does not provide proper instructions as to where to park or how to access front desk through all the construction. It’s dusty, hallways are not clean. Room was not ready when we arrived, it was 3:50pm because they had not serviced the rooms yet. however when we were checking out, a housekeeper knocked on the door at 9:25am asking if she could clean. Probably won’t stay here again. I’ll pay extra to stay somewhere else.
Stayed 1 night in Oct 2025

2/10 Terrible

Naomi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good. Fees were expensive and no hot water. Left early
Stayed 2 nights in Oct 2025

2/10 Terrible

JOHN, Holtsville

Stayed 1 night in Oct 2025

10/10 Excellent

Tyiesha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, everything was great I love the view.
Stayed 2 nights in Sep 2025