2/10 Terrible
Todd Michael
Business traveller
5 Dec 2025
Disliked: Cleanliness, amenities, property conditions & facilities
My stay was a three night stay. I used expedia to book flight and hotel.
I tried to take a shower and it was a bit above room temperature. Definitely couldn’t take a bath if I wanted to. Water was that cold.
I picked up the phone in my room to call the front desk to ask about water and the phone didn’t even work. I used my cell phone to call the front desk and someone downstairs picked up the phone did not answer and hung up on me. This happened three times to me so then I went downstairs obviously disappointed. I went to the front desk to question the temp of the water and the woman told me only luke warm showers are available no hot water she said.
The next day I came back to the hotel in the afternoon and room was not cleaned. Lady at desk said we only clean after 3 days.
The elevators were filthy and needed much cosmetic repair. I went to the pool and the spa was closed and the pool was dirty and the pool deck was in poor condition. On top of that the outdoor pool chairs were filthy and old.
I tried to get a refund and the hotel said I did not complain about these issues sooner
Todd Michael
Stayed 3 nights in Dec 2025