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NH Palermo

4.0 star property

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Photo gallery for NH Palermo

Outdoor pool, pool loungers
Mediterranean cuisine, pool views
1 bedroom, minibar, in-room safe, desk
Terrace/patio
1 bedroom, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Foro Italico, Palermo, PA, 90133
  • Place, Foro Italico
    ‪2 min walk‬
  • Place, Via Vittorio Emanuele
    ‪8 min walk‬
  • Place, Palermo Harbour
    ‪10 min drive‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪36 min drive‬

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, With View

1 bedroom, minibar, in-room safe, desk

Junior Suite, With View

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room (View)

Standard Room (View) | 1 bedroom, minibar, in-room safe, desk

Standard Room (View)

7.6 out of 10
Good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Terrace

1 bedroom, minibar, in-room safe, desk

Superior Room, Terrace

9.4 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Terrace (View)

1 bedroom, minibar, in-room safe, desk

Superior Room, Terrace (View)

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (Extra Large)

1 bedroom, minibar, in-room safe, desk

Standard Room (Extra Large)

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (View, Extra Bed 2 adults + 2 children)

1 bedroom, minibar, in-room safe, desk

Junior Suite (View, Extra Bed 2 adults + 2 children)

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Junior Suite (View,Extra Bed 4 adults)

1 bedroom, minibar, in-room safe, desk

Junior Suite (View,Extra Bed 4 adults)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

1 bedroom, minibar, in-room safe, desk

Standard Triple Room

7.8 out of 10
Good
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms (3AD+1CH)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room, Connecting Rooms (4 Adults)

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms (4 Adults)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room (Adjoining Room 4 Adults)

1 bedroom, minibar, in-room safe, desk

Family Room (Adjoining Room 4 Adults)

  • 65 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room (Adjoining Room, 2AD+2CH)

1 bedroom, minibar, in-room safe, desk

Family Room (Adjoining Room, 2AD+2CH)

  • 65 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room (Adjoining Room, extra bed 3AD+2CH)

1 bedroom, minibar, in-room safe, desk

Family Room (Adjoining Room, extra bed 3AD+2CH)

  • 65 sq m
  • Sleeps 5
  • 4 Single Beds

View all photos for Family Room (Adjoining Room, extra bed 5 Adults)

1 bedroom, minibar, in-room safe, desk

Family Room (Adjoining Room, extra bed 5 Adults)

  • 65 sq m
  • Sleeps 5
  • 4 Single Beds

Similar properties

Front of property
NH Collection Palermo Palazzo Sitano
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 945 reviews
The price is €159
includes taxes & fees
23 Nov - 24 Nov
NH Collection Palermo Palazzo Sitano

About this property

NH Palermo

Hotel with a seasonal outdoor pool, steps from Via Lincoln
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool and a business centre. Housekeeping is available on request.
NH Palermo offers 226 air-conditioned accommodations with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and hairdryers.

This Palermo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at NH Palermo. During your stay, you're just a quick walk from Via Vittorio Emanuele. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy Mediterranean cuisine and pool views while dining at I Paladini
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Via Lincoln and Villa Giulia
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 13 meeting rooms are available.

Public spaces have free WiFi and wired Internet. An outdoor pool, a terrace, and multilingual staff are also featured at NH Palermo.

This 4-star Palermo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
I Paladini – Overlooking the pool, this restaurant specialises in Mediterranean cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 14 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • I Paladini

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 13 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 2 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 to 20 per person
  • Nearby parking fee: EUR 20 per day (66 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The property's Junior Suites are accessible by stairs only.
Property Registration Number IT082053A1O6YV28SS
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel NH Palermo
Palermo NH
Jolly Hotel Palermo
Nh Palermo Hotel Palermo
NH Palermo Sicily
Palermo Jolly Hotel
NH Palermo Hotel
NH Palermo Palermo
NH Palermo Hotel Palermo

NH Palermo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 354 out of 984 reviews
Rating 8 - Good. 381 out of 984 reviews
Rating 6 - Okay. 158 out of 984 reviews
Rating 4 - Poor. 62 out of 984 reviews
Rating 2 - Terrible. 29 out of 984 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Sam

Liked: Staff & service, room comfort

We loved the Pool

The room was nice, the beds were comfy, however the shower was weak and toilets not very clean Swimming pool was very nice but not very clean, the loungers flip sometimes and toilets have no rubbish bins
Stayed 7 nights in Jul 2025

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the centre.Lovely pool
Stayed 6 nights in Jul 2025

2/10 Terrible

Rahima

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No air con in the gym. Not enough pool towels. Pool toilet disgustingly dirty. No service at pool bar and restaurant. Not permitted to park or use outside breakfast area due to business conference going on. Hotel guests told to eat breakfast inside and not park their cars in hotel car park.
Stayed 5 nights in Jul 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool near the port

We had two nights here to complete our Sicily holiday. The hotel is expensive but it is summer. The room was spacious but the shower needs a good scrub. The pool was perfect for the hot days but railings and posts need some direct maintenance which is a feature of Sicily but should not be at this price. Location is good as it is not far to walk to the busy old town. Restaurant was very enjoyable.
Stayed 2 nights in Jul 2025

8/10 Good

rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Convenient hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The hotel was centrally located and within easy walking distance to lots of restaurants and shops. The staff was friendly, and everything was very clean and well maintained. The kids especially loved the pool, which was a fun bonus. Would definitely stay here again!
Stayed 2 nights in Jul 2025

8/10 Good

Charlotte

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Rey nice hotel water views walkable to everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room with nice view!
Stayed 3 nights in Jul 2025

4/10 Poor

Annmarie

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I’ll preface this by saying I’ve never written a bad review in my life. But feel compelled to write this one. Check in nightmare with Guisseppina (sp?) - “can’t find your reservation from Expedia - it’s not our problem”. Had to escalate to manager who “found” us a room to stay in for the 3 nights despite being told they were fully booked. Pool had green algae around entire perimeter and steps all 3 days we were there - getting progressively worse each day - so never cleaned. Outdoor bar unattended for long periods of time. Manager reprimanding staff in front of guests. Filthy curtains in room. Restaurant for dinner at the hotel was awful. Cats jumping up on table while we were eating outside in the garden. Entire staff and management needs to take client service and hotel management classes from the Marriott hotel brand!
Stayed 3 nights in Jun 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Franklin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff. Great location. On the water. Perfect time! Breakfast buffet was great.
Stayed 3 nights in Jun 2025

6/10 Okay

Michele

They can
Stayed 1 night in Jun 2025

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Peter

Travelled with group
Liked: Cleanliness
Disliked: Staff & service

Okay..

Terrible shower. Completely saturates the bathroom and you have to use all your towels to mop up. Waitress clearly very stressed or didn’t really care about customers and kept forgetting parts of the order.
Stayed 3 nights in Jun 2025

6/10 Okay

Judith

Liked: Cleanliness
.
Stayed 4 nights in Jun 2025

2/10 Terrible

randy

Stayed 4 nights in May 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean h
Stayed 1 night in Jun 2025

10/10 Excellent

Noreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rajiv, Gurnee

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to city center,
Stayed 2 nights in May 2025

4/10 Poor

Alma-aliyah

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I was debating sharing this review, but I decided that I could be helpful for the property. My friend and I were very excited to stay at this hotel. A beautiful water front property. Our check in was seamless, the staff was so kind, and the view was amazing. Breakfast was always enjoyable, and although we didn’t have time to swim, the pool looked fantastic. Our stay took a turn during our second night. We found a cockroach in the room. As someone who doesn’t like bugs, that was super unsettling. Additionally, our room had two beds, one on each side of the room. During our last night, I slept in the bed that we didn’t sleep in the night before and woke up itchy. I had about 15 bug bites. I’m not sure what bit me or where they came from but it just felt a bit coincidental that the bites only appeared after sleeping in that other bed.
Stayed 2 nights in May 2025

10/10 Excellent

Carolyn

Stayed 1 night in Apr 2025