The hotel is in an excellent location, the rooms are good, and the breakfast is okay. What's not good is the internal service. Let me explain: early Saturday morning, I called the front desk to report that the microwave smelled like it was burning when I used it. They sent someone to check it, and he left without saying anything. We didn't hear anything further. We called twice throughout the day to remind them about the microwave, the last time around 4:00 pm, and they told me, "We're sorry, but the supervisor has already left, and we can't do anything, but if you want to heat something up, you can go down to the breakfast area and use the microwave." 😡 Clap, clap.