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Comfort Inn Palo Alto

2.5 star property

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Photo gallery for Comfort Inn Palo Alto

Exterior
Business centre
Standard Room, 1 King Bed | Premium bedding, pillow-top beds, desk, blackout curtains
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
3945 El Camino Real, Palo Alto, CA, 94306
  • Stanford University
    ‪4 min drive‬
  • Stanford Stadium
    ‪6 min drive‬
  • Stanford University Medical Center
    ‪8 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

7.6 out of 10
Good
(32 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(24 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn Palo Alto

Art Deco hotel with free breakfast and 24-hour front desk
Along with a business centre, this hotel has conference space and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out and a TV in a common area.
Comfort Inn Palo Alto offers 70 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Palo Alto. During your stay, you'll be close to Stanford University. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Wired Internet in some public areas for a fee
  • Amenities include a business centre, conference space and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Stanford University and 13 minutes from San Francisco Bay
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. Event space at this hotel measures 300 square feet (28 square metres) and includes conference space. A vending machine, multilingual staff, and express check-out are also featured at the business-friendly Comfort Inn Palo Alto. Self parking is free.
Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • 300 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Comfort Inn Palo Alto Stanford
Comfort Inn Palo Alto Stanford University
Comfort Inn Stanford
Comfort Inn Stanford University
Comfort Inn Stanford University Motel
Comfort Inn Stanford University Motel Palo Alto
Comfort Inn Palo Alto Stanford University Motel

Comfort Inn Palo Alto Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 292 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 194 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Loisi, East Palo Alto

Stayed 1 night in Jun 2025

8/10 Good

Patricia, Fresno

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Tatiana

Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay clean place and recently updated rooms.
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, breakfast needs an upgrade for the price 8/10
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Raymond, SANTA CLARA

Stayed 3 nights in May 2025

4/10 Poor

Tina

The room smells strongly of bleach!
Stayed 1 night in May 2025

10/10 Excellent

ERIC, SOMERVILLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was convenient and served its purpose. Breakfast was a nice surprise.
Stayed 2 nights in May 2025

2/10 Terrible

Bin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old hotel, the room condition was very poor.
Stayed 4 nights in May 2025

10/10 Excellent

Raymond, SANTA CLARA

Stayed 6 nights in May 2025

8/10 Good

Hector, Pembroke Pines

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Close to Stanford University.
Stayed 3 nights in Mar 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service
Small but reasonably clean, conveniently located, and well priced.
Stayed 1 night in May 2025

10/10 Excellent

TRACI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C

The property has been renovated and looks amazing! Breakfast was great!! Fresh water 24 hrs a day. Easy check in and check out! Highly recommend for busibess or pleasure!!
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Stayed 1 night in May 2025

6/10 Okay

Marcos

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Yolanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Thankfully it was a really short stay. But got bites all over they have bed bugs it could have been so much worse thankfully i had a small blanket and sleept over it since i didnt feel comfortable using anything in the room
Stayed 1 night in Apr 2025

8/10 Good

J

Travelled with family
Clean
Stayed 3 nights in May 2025

6/10 Okay

Michael P

Liked: Staff & service
In a quiet area with a lot of businesses. The front desk was as responsive as they could be but there are issues. When we got back to our room at 9:15pm from a trip to SF the tub had dirty water in it. I went down to rhe front office but all they could do about it was offer me a plunger. It worked & cleared up the backup but no staff was present to clean the tub. This morning my son took a shower to clear it up. When it was my turn the tub started gurgling and flushed more dirty water into the tub. I could not take my shower. The room also doesn’t have kleenix, and the toilet paper is on the opposite wall from the toilet. For a small or elderly person it requires them to leave the toilet to get the wipes.
Stayed 1 night in Apr 2025

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing Stay

The room is not as nice as shown in the pictures. The furniture is old, and they don't even have proper curtains for the window—just a sheer fabric that makes it easy to see through. Also, the front desk staff did not make me feel welcome. He was rude and unfriendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Tatiana

Stayed 1 night in Apr 2025

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