Chateau Suites

2.5 star property

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Photo gallery for Chateau Suites

Front of property
Presidential Suite | Premium bedding, desk, iron/ironing board, free WiFi
Hallway
Premium bedding, desk, iron/ironing board, free WiFi
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
2522 W Main St, Norristown, PA, 19403
  • Place, Valley Forge Casino
    ‪8 min drive‬
  • Place, The Greater Philadelphia Expo Center at Oaks
    ‪9 min drive‬
  • Place, King of Prussia Mall
    ‪10 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪45 min drive‬

Room options

Presidential Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Dream Suite

  • Sleeps 2
  • 1 Queen Bed

Escape Suite

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Presidential Suite, Hot Tub

  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Chateau Suites

Motel in Norristown with a golf course
Along with a golf course, this smoke-free motel has a meeting room and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a front desk safe.
Chateau Suites offers 31 air-conditioned accommodations with an iron/ironing board and free toiletries. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room microwaves and coffee/tea makers. Housekeeping is provided on a daily basis.
Guests can play rounds at the 18-hole golf course.
Our customers tell us that they can't get enough of the helpful staff at Chateau Suites. During your stay, you'll be close to King of Prussia Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a golf course.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • On-site recreation includes a golf course
  • 9 minutes by car from The Greater Philadelphia Expo Center at Oaks and 10 minutes from King of Prussia Mall
Chateau Suites offers its guests a golf course. WiFi is free in public spaces. Chateau Suites also features laundry facilities, express check-in, and express check-out. Self parking is free.

This Norristown motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 18-hole golf course

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chateau Suites Motel Norristown
Chateau Suites Norristown
Chateau Suites Motel
Chateau Suites Norristown
Chateau Suites Motel Norristown

Reviews

Chateau Suites Reviews

6.4

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 136 out of 589 reviews
Rating 8 - Good. 148 out of 589 reviews
Rating 6 - Okay. 93 out of 589 reviews
Rating 4 - Poor. 83 out of 589 reviews
Rating 2 - Terrible. 129 out of 589 reviews

Reviews

2/10 Terrible

Kimberly

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When we pulled up to this hotel we automatically felt uncomfortable. The picture of the hotel online isn’t the actual hotel. You have to drive around the side of the building to get to the hotel office. The doors to a lot of the rooms were open so we could see the rooms. They are not in very good condition. We didn’t stay there that’s how sketchy it was. I would not recommend this place!
Stayed 2 nights in Jul 2025

8/10 Good

Marcelina

Stayed 1 night in Jul 2025

4/10 Poor

Katherine, Bayside

Stayed 4 nights in Jul 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised at the cleanliness of the room and quickness of the check in.
Stayed 1 night in Jul 2025

4/10 Poor

Cassandra, Watertown

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
They advertise that the room has a jacuzzi when it’s just a large bathtub. The room was not very clean, the floors were slick and they don’t provide more than 2 towels.
Stayed 1 night in Jun 2025

6/10 Okay

Frank

Travelled with partner
Disliked: Property conditions & facilities
Overall, the stay was ok. No major problems, but the mattress was awful. My wife and I were in town for a convention, but we cut out the last day of the trip to head home because neither of us could sleep well on the mattress and were both in pain. The room itself was fairly bare bones for being "the dream suite." No table or space to sit and eat comfortably. There was also a hole in the drywall we didn't notice until after the staff had left for the night. I reported it on check-out and am hoping we don't get blamed for it. If you don't have back issues, it's not a bad place to stay.
Stayed 2 nights in Jun 2025

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Artur

Business traveller
No comment
Stayed 1 night in May 2025

8/10 Good

Charles

Travelled with partner
Liked: Staff & service
The person in the lobby was very nice to us when we requested a new room because the one that we got first wasn't too clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Merlyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Konstanty

Stayed 1 night in Jun 2025

2/10 Terrible

Chris

Business traveller
Disliked: Property conditions & facilities, room comfort
Very crappy neighborhood. Motel is very dated. Website is very misleading. Parking poor! Toilet, leaked at the Bowl every time you flush it. Not enough towels.. very one ply toilet tissue. Nothing good to say about this place.
Stayed 1 night in Jun 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Makaylie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a disaster when we were put into it later than expected. The door was broken, our keys wouldn’t work on it because of some faulty system with the digital keys, the bed was smaller than advertised, the mattress was plastic and caved in, the coffee maker was filthy, they had zero accountability nor accommodation for lack of pillows/towels, the towels were cheap and left residue everywhere, the phone to the front desk was unplugged and broken. Many things were horribly wrong with this place, and I would not recommend staying.
Stayed 2 nights in May 2025

2/10 Terrible

Tanner

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Todd

Travelled with partner
Disliked: Staff & service
The room was ok. Nothing special really about it. Asked for extra towels and pillows but they said they did not have any extras. The room is billed with a hot tub, saw a comment saying it was just a whirlpool tub, but we just had a basic bathtub. That was the biggest let down since that was the selling factor for this room for me.
Stayed 2 nights in May 2025

10/10 Excellent

Juay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay Will return
Stayed 1 night in May 2025

2/10 Terrible

Anthony

Stayed 1 night in Apr 2025

6/10 Okay

Emily

Business traveller
Disliked: Property conditions & facilities, room comfort

Not as described.

The pictures do not show the actual hotel that is in the back the hotel itself is actually pretty run down. The beds were very uncomfortable and housekeeping doesn’t use wet floor signs. I slips coming in and leaving.
Stayed 1 night in May 2025

10/10 Excellent

Danielle

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A true hot sheets hotel. Thin, see through sheets. Shining-esque hallways. Old. Threadbare and embarrassingly small towels. TV cracked and literally padlocked to wall. Room was clean. Staff was nice. Do not be deceived by photos. It is a dump.
Stayed 2 nights in Apr 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Awful! They called me twice the day before to confirm my reservation then when I got there told me there was a problem with my room and said they were fully booked. Once I showed that they called me twice yesterday shocking they had a room. Not the room I booked though and the bed was as hard as a rock. One pillow and we had to ask for towels. I would not recommend this place at all.
Stayed 3 nights in Apr 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are dirty. Our room had no shower towels upon arrival. Went to front desk and they would only give us 3 small towels when asking for 4 or more. Front desk attendant was very unfriendly. Sheets had cigarette burns on them. 3 out of 4 light bulbs over the bed were out. My wife wouldn’t sleep in the bed and we left at 8am the next morning. Stay away from this property!
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was terrible there was nasty stuff underneath the bathroom sink there was blood splatters on the wall holes were patched not painted the rooms didn't look nothing like the pictures the beds were crappy the the sheets have rips in them pillows or garbage it was the worst hotel I ever stayed in
Stayed 3 nights in Apr 2025