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Rose Emerald Hotel

3.0 star property

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Porch
Suite | 1 bedroom, minibar, in-room safe, desk
Food court
Porch
Suite | 1 bedroom, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
No. 36, St 232 Corner St 115, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh
  • Place, Orussey Market
    ‪7 min walk‬
  • Place, Central Market
    ‪15 min walk‬
  • Place, Royal Palace
    ‪17 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪47 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Rose Emerald Hotel

A restaurant, a 24-hour business centre and a business centre are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Rose Emerald Hotel offers 58 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This accommodation offers separate sitting areas and includes day beds. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Phnom Penh hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they enjoy the overall property condition at Rose Emerald Hotel. During your stay, you're just a quick walk from Orussey Market. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Enjoy a bite to eat at the restaurant
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 2-minute drive from Royal Palace and a few minutes from Central Market
  • Airport shuttle service available for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Rose Emerald Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Phnom Penh hotel.

Rose Emerald Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rose Emerald Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Rose Emerald Hotel Phnom Penh
Rose Emerald Hotel
Rose Emerald Phnom Penh
Rose Emerald
Rose Emerald Hotel Hotel
Rose Emerald Hotel Phnom Penh
Rose Emerald Hotel Hotel Phnom Penh

Rose Emerald Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 90 reviews
Rating 8 - Good. 43 out of 90 reviews
Rating 6 - Okay. 17 out of 90 reviews
Rating 4 - Poor. 5 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

5.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities
The location eas very good in the center of the City. Even quiet at night
Stayed 1 night in Feb 2020
Verified

8/10 Good

YOUNGTAEK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아침식사

가성비 좋아요 아침식사가 좀 부족했음
Stayed 1 night in Jan 2020
Verified

6/10 Okay

sinduck

Liked: Cleanliness
Disliked: Staff & service

예전 숙박 경험이 있어서 하루 묵었습니다.

현지 경찰이 묶고 있어서, 체크인할때 여권을 맡기라고 하더군요... 황당했습닏다. 하지만 어쩔수없이 맡겼어요~ 특히 예전에 이용했던 경험이 있어서 또 방문했습니다. 호텔로 바로 가는 것보다는 훨씬 저렴하게 예약했습니다만 호텔스앱이 원화결제로 되어있어 수수료를 이중으로 물게 생겼네요~! 그냥 한국의 3~5만원짜리 모텔 같아요~ 물 2병을 서비스로주는 것과 11층 뷔페 식당을 무료료 이용할 수있지만 퀄리티는 그다지 높지 않고, 배려없는 숙박자들 때문에 그냥 그랬습니다.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Ross

Disliked: Staff & service, room comfort

No so good

The room was full of smoke after some Chinese guest left no bath towels not so clean breakfast no very good put 10 I say 4 basic Hotel for the money
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Saron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good. Because I can eat Vietnamese food nearby there.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

かずの

Disliked: Staff & service, amenities
スタッフの話し声がうるさかった
Stayed 3 nights in Jul 2019
Verified

8/10 Good

dongik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

운이 좋은경우 라면..

중국인 단체팀이 없는 경우는 아주 좋아요. 이사람들이 들어온 겨우는 고성방가. 장소 불문 흡연으로 아주 힘들어요. 나는 처음 2일은 운이 따랏고..마지막 하루는 운이 없었읍니다.
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff and comfortable room

Good hotel and nice staff. Breakfast could have been better
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nothing unique about it, found a super restaurant a block away. Couldn’t sleep on the beds, they were like rocks, so hard!
Stayed 1 night in Nov 2018
Verified

8/10 Good

jamie

Liked: Cleanliness, staff & service, room comfort
location is good. wash towels and bath towels are not as clean as usual. its used too long. becoming grey color. the other will be okay. service is nice. i stayed 2 nights.
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was in the heart of the city. Close to the buses and places to eat. The staff were very helpful.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Rose Emerald

Hotellet var ok.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location nice staff

Clean decent sized rooms. Shower was best I’ve had in Asia. Breakfast was okay, nice that they do eggs to order. One thing is that the rooms let a lot of sound in so when people are leaving early morning you are likely to be woken up, also staff knock on door around 9 to clean. Air con was brilliant in our room and easy to work. Would stay here again.
Stayed 4 nights in Jul 2018
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Clean and staff are very Thoughtful service.

Good location & very comfortable for stay, I will continue to stay at the same hotel for my next trip.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Arnaud

Liked: Property conditions & facilities, room comfort

Correct

Immeuble correct assez central. La chambre assez moderne, mais il faut pas regarder sous le lit ... bouteille poussière ... on dirait que l'on pousse la poussière sous les lits. Equipement très correct. Petit déjeuné basique ...
Stayed 2 nights in Jun 2018
Verified

6/10 Okay

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sans charme

Confortable mais sans ame ni charme, personnel accueillant petit déjeuner moyen.
Stayed 1 night in May 2018
Verified

4/10 Poor

peter

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Good location but will not go back

You will see Vietnam groups every evening arriving with CAM-VIET bus parked in front of the hotel. Loud noise throughout evening and early morning. Do not expect cozy sleeping. Do not go breakfast before 7:30. You will see gangs of VIET having loud noisy meal on 11th floor. They all leave around 8AM. Elevator is not an option while these gangs are on move.
Stayed 2 nights in Apr 2018
Verified

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It’s s good hotel. Clean room and TV and breakfast. And a good price for trip. Thanks a bunch.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice and clean hotel, good value, good location in city center
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Friendly staff. Opened the door whenever i came in or left. The room was clean. The bathroom was what i expected. The water pressure in the shower was a little weak for me, but i didn't expect it to be like at home. The water got hot. The breakfast buffet will not be a western meal. When in a foreign country eat like the locals. There were fried eggs and french toast or pancakes depending on the day. But its mostly rice and noodles. As long as you are not comparing to nyc or london it is a great hotel.
Stayed 3 nights in Apr 2018
Verified

6/10 Okay

cromagnon

Liked: Cleanliness, room comfort

安くて使いやすい

朝食付きで納得のいく金額でした。 ホテル前にレストランがあり便利でした。 シャワーが大きめヘッドのみで使いにくかったですが、特に問題ありません。
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
To turn off the lights and the air conditioning at night, you have to get up or need an arm that is about 1,50 m long. There is a lack of personal in the restaurant, which means that you have to wait for cups, plates and also food.
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Yves

Liked: Cleanliness, staff & service, room comfort

Propre et fonctionnel

Hôtel pratique et confortable mais assez impersonnel. Bien situé
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Mikkel Friis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt på nær wifi og lokationen

Fint hotel med rigtig flink service som altid er klar til at hjælpe dig hvis der er nogen problemer. Wifi i både lobby og på værelset var dog ikke noget at råbe hurra for. Og så lægge det ikke et stykke væk fra hvor der sker noget
Stayed 4 nights in Feb 2018
Verified

8/10 Good

bharat

Liked: Cleanliness, room comfort

Nice hotel near city centre

The hotel was good and nice..i was in hotel for 1night. Hotel infrastructure is good.nice rooms with great washrooms. Food is pathetic,i ordered chicken rice and found hairs in it also in morning during buffet breakfast thete was a hairs all over in pancakes. They asked me earlier if i like to get my room with flower decoration and initialy they said that it is free of cost but at the time of check out they charged me usd10. Hotel need to upgrade professionaly.
Stayed 1 night in Feb 2018