2/10 Hirveä
Joe
Matkusti perheen kanssa
12.10.2025
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
STAY AWAY!!!
This hotel first off needs to be gutted or remodeled and updated! Here are all the cons of this hotel. As soon as we walked in we all felt like we went back to the 70's (retro style!!). The floor was absolutely filthy, and you need to wear slippers or shoes unless you want black feet or socks! No tissues at all. Water backs up in the sink when brushing teeth or washing your face. Room smells so musty and felt damp with no good ventilation. Exhaust fan in the bathroom didn't work. Bathroom floor stayed wet with leaking coming from somewhere around the toilet. Shower floor makes the loudest noise and moves. Bed makes a loud sound as if it's ready to cave whenever you first set down. High humidity that stays in the room. Refrigerator wasn't cold. We had a party of 3 and only had enough rags and towels for 2. Rags were dirty upon using. Went to the lobby to ask for more towels and rags, which took over an hour for them to bring. You have to pay $0.25 for ICE! Only gave 1 room key. The wood on the bathroom door was all damaged. The threshold going into the bathroom was black and dirty! The lady at the front desk was very unfriendly. Pictures were absolutely photoshopped! We paid around $109 a night, but the quality wasn't even equivalent to $50 a night! Worst hotel and experience we have ever had and we've been coming to Gatlinburg and Pigeon Forge for years.
Joe
Yöpyi 2 yötä lokakuussa 2025