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Hotel Gilfer Puebla Centro Histórico

4.0 star property

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Photo gallery for Hotel Gilfer Puebla Centro Histórico

Front of property
Business centre
In-room safe, desk, laptop workspace, iron/ironing board
Hallway
Reception hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪8 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Habitación estandar (2 mat)

In-room safe, desk, laptop workspace, iron/ironing board

Habitación estandar (2 mat)

9.4 out of 10
Exceptional
(30 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitación estandar (1 mat + 1 ind)

Habitación estandar (1 mat + 1 ind) | In-room safe, desk, laptop workspace, iron/ironing board

Habitación estandar (1 mat + 1 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación estandar (3 ind)

In-room safe, desk, laptop workspace, iron/ironing board

Habitación estandar (3 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Habitación estandar (1 mat + 2 ind)

In-room safe, desk, laptop workspace, iron/ironing board

Habitación estandar (1 mat + 2 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Habitación estandar (2 mat + 1 ind)

In-room safe, desk, laptop workspace, iron/ironing board

Habitación estandar (2 mat + 1 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación estandar ( 1 mat)

Habitación estandar ( 1 mat) | In-room safe, desk, laptop workspace, iron/ironing board

Habitación estandar ( 1 mat)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Habitación ejecutiva (1 kin)

Habitación ejecutiva (1 kin) | In-room safe, desk, laptop workspace, iron/ironing board

Habitación ejecutiva (1 kin)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Habitación ejecutiva (2 mat)

In-room safe, desk, laptop workspace, iron/ironing board

Habitación ejecutiva (2 mat)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitación ejecutiva (2 mat + 1 ind)

In-room safe, desk, laptop workspace, iron/ironing board

Habitación ejecutiva (2 mat + 1 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Single Bed
  • Free Wi-Fi

View all photos for Suite (1 kin)

Suite (1 kin) | In-room safe, desk, laptop workspace, iron/ironing board

Suite (1 kin)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite (2 mat)

Suite (2 mat) | In-room safe, desk, laptop workspace, iron/ironing board

Suite (2 mat)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Gilfer Puebla Centro Histórico

Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a business centre. Free full breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Gilfer Puebla Centro Histórico offers 92 air-conditioned accommodations with indoor private hot tubs and a safe. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Hotel Gilfer Puebla Centro Histórico's great location. During your stay, you're just a quick walk from Zócalo de Puebla. Enjoy features like free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at El Pasaje
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Zócalo de Puebla and 9 minutes on foot from Puebla Convention Center
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. The business-friendly Hotel Gilfer Puebla Centro Histórico also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star Puebla hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to noon.
El Pasaje – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in Thai cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to noon
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • El Pasaje

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • Hardwood flooring in room
  • Lift (150 centimetre wide door)

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that clothing is optional at Hotel Gilfer Puebla Centro Histórico.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gilfer Hotel
Gilfer Puebla
Hotel Gilfer
Hotel Gilfer Puebla
Gilfer
Hotel Gilfer Hotel
Hotel Gilfer Puebla
Hotel Gilfer Hotel Puebla

Hotel Gilfer Puebla Centro Histórico Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 297 out of 691 reviews
Rating 8 - Good. 255 out of 691 reviews
Rating 6 - Okay. 85 out of 691 reviews
Rating 4 - Poor. 32 out of 691 reviews
Rating 2 - Terrible. 22 out of 691 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Claudia

Liked: Cleanliness, amenities
Staff was friendly an rooms were clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Lots of nearby shopping and was close to a lot popular tourist attractions. The center was only 3 minute walk and the hotel had a great view of the church.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Everything was clean. I was very comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly space. Great turistic places
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
The hotel is in an excellent location near the zocalo.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

ana lilia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to do a ENARM
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating! Thank you!
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities
More quiet on street side.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Simple & old but clean & comfortable enough for the price. Good location. Nice view of the Cathedral. Staff were friendly although language was difficult.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Not even a block away from Zocalo. The installations are great and has a restaurant downstairs. Oxxo convenient store, pharmacy and shoppings super closed by.
Stayed 3 nights in Sep 2022
Verified

4/10 Poor

Jimmy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was in a good area , the cathedral is walking distance staff isn’t the friendliest , a bit of an attitude
Stayed 1 night in Feb 2024
Verified

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puebla

Service was excellent. Clean and walking distance to Zocalo 2min. Starbucks and a Pharmacy with Dr office on the corner. Tours by Toribus available at Zocalo. Catedral and many restaurants and shopping walking distance. Calle de Los dulces. Also a street full of Talavera items, Los Sapos, Barrio del Artista Most of all you will feel safe
Cemita
Pozole
Stayed 8 nights in May 2023
Verified

8/10 Good

Marcus Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Tri

The internet did not work the whole time. The mainstreet can be very noise.
Stayed 3 nights in May 2024
Verified

4/10 Poor

Edward

Disliked: Cleanliness, property conditions & facilities
Shower and sink took a long time to drain. Toilet clogged easily and spilled over. Maintenance came promptly and unclogged it, however refused to provide cleaning/disinfectant products as he said since there was no smell, it wasn't a problem. The provided shampoo did not lather. The location is downtown which is great for tourism, however the cathedral bells ring multiple times an hour not stopping throughout the night. The bells would continuous wake us up and we could hear the neighbours also waking up as the walls were very thin. Regular cleaning staff and front desk personnel were nice and friendly.
Verified

2/10 Terrible

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

WORST EXPERIENCE GILFER HOTEL

I contracted Covid the afternoon I arrived after I tested. I notified the cleaning staff not to enter to protect her. I wasn't ill but I had tested positive. I would go out to pick up my food or eat at an outdoor restaurant. The manager told me I would have to leave! I would have to go to my families home (I'm on vacation. I have no family there) or she would call the police to remove me or an ambulance to take me to the hospital. I had already gone to the hospital to confirm my self test and was seen by a physician who told me I tested positive but had no medical issues. Two days later I went to another hospital and saw a Pulmonary specialist who requested a scan of my lungs and said the same thing. I am vaccinated. I contracted Covid, however, I was not sick. She then asked me to see my medical records so she could view them. I declined. This was the WORST experience in my travels I have ever experienced. I will NEVER visit the city again. I contacted the Secretaría de Salud who advised me that it was illegal for anyone to demand to view the medical records of someone. I stayed until my departure date and have not and will not return
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Constantino Raymundo Cortés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
si, si cumplio mis espectativas .muchas gracias.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Teresita deJesus

Liked: Cleanliness, staff & service, amenities
La habitación limpia y confortable, el personal muy amable, excelente ubicación
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

La habitación muy limpia y el personal muy amable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness
Todo perfecto
Stayed 1 night in Dec 2025
Verified

8/10 Good

Javier

Liked: Cleanliness
La habitación bien, personal amable, elevador le falta mantenimiento
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
SU PERSONAL MUY AMABLES
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba muy limpia y el personal de recepción fue muy amable
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Karla

Liked: Cleanliness, amenities
Teníamos 3 cuartos en la misma reserva. Cuando llegamos solo nos respetaron y dieron 2 cuartos.
Stayed 1 night in Nov 2025

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