Zel Punta Cana – All Inclusive

VIP Access

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Where to?

Dates

July 2025

August 2025

4 restaurants, breakfast, lunch, dinner served; Japanese cuisine

3 bars/lounges, swim-up bar, poolside bar

2 outdoor pools, open 9:00 AM to 6:00 PM, free pool cabanas

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Pet-friendly
Room service
Gym

Explore the area

Playa Bavaro, Punta Cana, La Altagracia, 23000

Cocotal Golf and Country Club
‪13 min walk‬
Los Corales Beach
‪16 min walk‬
Bavaro Beach
‪10 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪22 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Zel Suite

Very good

74 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Zel Swimup Suite

Good

75 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Zel Two Bedroom Master Suite Swimup

Exceptional

175 sq m
Sleeps 6
1 King Bed OR 2 Double Beds

Zel Two Bedroom Master

Very good

175 sq m
Sleeps 6
1 King Bed OR 2 Double Beds

Zel Master Suite

Excellent

100 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Zel Swimup Master Suite

Good

100 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Casa Zel SwimUp Suite

328 sq m
Sleeps 8
1 King Bed and 2 Queen Beds

Suite Master with Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Room Deluxe with Pool View

Sleeps 4
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Suite Master with Pool View

Sleeps 4
1 Double Sofa Bed and 2 Double Beds

Double Suite Master With Garden View

Sleeps 6
1 Single Sofa Bed, 1 King Bed and 2 Double Beds

Room Standard with Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Suite Master With Pool View

Sleeps 6
2 Double Beds and 1 King Bed

Suite Master With Garden View

Sleeps 1
1 Double Bed

Suite Master With Pool View

Sleeps 1
1 Double Bed

Room Deluxe With Pool View

Sleeps 1
1 Double Bed

Suite Standard With Garden View

Sleeps 1
1 Double Bed

Similar properties

3 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers

Pool
All-inclusive
Spa
Pet-friendly

for 1 room

includes taxes & fees

31 Jul - 1 Aug

Outdoor pool, free pool cabanas, pool umbrellas

Pool
Hot tub
Breakfast included
All-inclusive

for 1 room

includes taxes & fees

31 Jul - 1 Aug

About this property

Zel Punta Cana – All Inclusive

Mediterranean property with 4 restaurants and 2 outdoor pools

4 restaurants, 2 outdoor pools and a full-service spa are available at this property. Free WiFi in public areas is provided, as well as free self parking, a free beach shuttle and a free manager's reception. Additionally, a golf course, 3 bars/lounges and a fitness centre are on-site. Change of towels is available on request

Zel Punta Cana – All Inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AUA Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Zel Punta Cana – All Inclusive. During your stay, you'll be within walking distance of Cocotal Golf and Country Club. Features include free WiFi in public areas, free self-parking and a free manager's reception.

Free Wi-Fi (speed: 50+ Mbps)
Free self-parking
Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
Take a swim in the 2 outdoor pools
Indulge with manicures and pedicures, Thai massages or aromatherapy at AUA Spa
Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
On-site recreation includes a golf course, 5 outdoor tennis courts and a gym
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 3-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana
Free beach shuttle service
Dogs welcome for a fee (restrictions apply)

Some rates at Zel Punta Cana – All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. As a guest of Zel Punta Cana – All Inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness centre, spa services, and multilingual staff are also featured at the luxury Zel Punta Cana – All Inclusive. Self parking is free. A complete renovation of Zel Punta Cana – All Inclusive was completed in December 2024.

Smoking is allowed in designated areas at this Mediterranean Punta Cana property.

The property hosts a free manager's reception daily.

Volcan – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Nokyo – This theme restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Tacorini – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Parda – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at Zel Punta Cana – All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

24-hour room service

In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Aerobics

Water fitness

Yoga

Entertainment

On-site entertainment and activities

Theme parties

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Free secured self parking on site

Food and drink

3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

Nokyo
Parda
Tacorini
Volcan

Things to do

2 outdoor pools
27-hole golf course
5 outdoor tennis courts
Beach volleyball
Evening entertainment
Fitness classes
Full-service spa
Golf carts
Golf clubhouse
Golf lessons
Gym
Optional golf privileges
Wine tasting room
Yoga classes

Family friendly

2 outdoor pools
Dining table
Laundry facilities
Lifeguards on site
Living room
Mini-fridge
Separate in-room dining area
Soundproofed rooms

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Front entrance ramp
Magnifying mirror
No lift
Well-lit path to entrance

3 floors
8 buildings
Banquet hall
Built in 2008
Designated smoking areas
Lifeguards
Mediterranean architecture
Renovated entire property - December 2024

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

HDTV with premium cable channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Dining table
Dishwasher
Free bottled water
Mini-fridge
Minibar
Separate dining area

Air conditioning
Connecting rooms available
Iron/ironing board
Laptop workspace
Living room
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets: DOP 3150 per pet, per night
Only dogs are allowed
Maximum 2 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: DOP 3150 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Zel Punta Cana – All Inclusive Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

6/10 Okay

Tanuja

Travelled with family

17 Apr 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

This property clearly has teething problems as it’s still new. The property is pretty and clean. Although we were very disappointed with the food. The Japanese was terrible. The sushi was premade and not fresh. The buffet the food seemed to be recycled over and over again. The beach bar had limited options for vegetarians and the seafood was not fresh. There is no reception desk so hard to connect room service etc. Also the staff spoke limited English so it was very hard to communicate when making requests. Tables took along time to clean. I would recommend that you would be able to use the other restaurants in the other media properties.

Stayed 4 nights in Apr 2025

2/10 Terrible

Duane, Upper Marlboro

16 Apr 2025

Stayed 4 nights in Apr 2025

8/10 Good

Susan

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 10 nights in Mar 2025

10/10 Excellent

Juanita

Travelled with partner

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Property was great, you always see staff working in every area like the garden, the pool and around the the hotel area. The restaurants are always clean lots and lots of room for everyone to sit and enjoy even near the pool. Property is great! Our welcoming experience was also amazing, everyone had an smile and ready to assist.

Stayed 5 nights in Mar 2025

10/10 Excellent

Jose

Travelled with partner

14 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very attentive and helpful. Our concierge, Junior, went out of his way to help us have the best vacation. He helped even on his days off with support from Carlos, another concierge.

Stayed 3 nights in Apr 2025

6/10 Okay

qamar, mississauga

Travelled with partner

14 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

Standard of service was not what i was was expected. Most staff did not speak English. Property was immaculate but service and food was at best average. Also no after dinner activities. Good fur quite and peaceful stay.

Stayed 5 nights in Apr 2025

8/10 Good

William Michael

Travelled with family

14 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and great staff. The only problem we occurred constantly is the front desk, bartenders and waiters never had any change and they couldn’t break bills. This is the only resort that I have experienced this and it is to bad because a lot of the staff depends on the tips and if you can’t break up bills, then you can’t tip the staff.

Stayed 5 nights in Apr 2025

10/10 Excellent

Nayara

Travelled with partner

13 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was an excellent experience. The staff was very friendly and helpful( Ulise, Daisy, Enrique and all of them). Definitely I recommend this hotel for your next trip.

Stayed 6 nights in Apr 2025

10/10 Excellent

Rosilene O

12 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

10/10 Excellent

Julissa

Travelled with family and small children

10 Apr 2025

Liked: Cleanliness, staff & service, amenities

This is actually one of the Best resort I’ve stayed at everything from ambiance, food the staff was 100/100!! Francisco made sure food was good at the buffet Juan at the front desk was excellent help! Jovany, Ester and Ortuño made sure me and my family had a wonderful experience i can go on on! Thank you!

Stayed 3 nights in Apr 2025

10/10 Excellent

Elena

Travelled with partner

8 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Small quiet comfortable hotel

Stayed 5 nights in Apr 2025

8/10 Good

Simon Daniel

Travelled with partner

6 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was pretty quiet.

Stayed 4 nights in Mar 2025

10/10 Excellent

Victoria

5 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel with excellent pool and dining options.

Stayed 7 nights in Mar 2025

10/10 Excellent

Sarah

5 Apr 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

NgocMy

Travelled with family

5 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment we arrived, Jose welcomed us with such warmth and kindness—it truly set the tone for the entire trip. The resort was breathtaking, and our room felt like a dream. We were celebrating my sister’s bridal shower, and seeing the joy on her face meant everything to us. She was glowing with happiness, and it’s all thanks to the beautiful atmosphere and thoughtful touches throughout our stay. Thank you from the bottom of our hearts for making this experience unforgettable. We’ll cherish these memories forever.

Stayed 4 nights in Mar 2025

10/10 Excellent

Junior Gomes

4 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I love everything besides the drinks( alcohol ) The drinks are not good

Stayed 3 nights in Mar 2025

10/10 Excellent

Phyllis Arlean

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I truly appreciated the lovely, rich grounds; the sleeping/living accommodations; the bath towels and amenities; the beautiful pools; the outdoor lounges and beach chairs and the excellent service.

Stayed 7 nights in Mar 2025

8/10 Good

Sofia

Travelled with family, Travelled with group

2 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I recently stayed at Zel Punta Cana, and it was one of the best hotel experiences I've had. The room was spacious and comfortable. The property is very beautiful. Staff were always friendly and asked how our stay is. Special thanks to waitresses in Parda restaurant, bartenders on Beach club and Voltaje bar, Miguel . He is very friendly, listens carefully customers orders and explains drinks. I would like to mantion all manes who were very nice and helpful during our stay.. It will be helpful for us if staff have name tags. We definitely stay here again in the future.

Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

2 Apr 2025

Liked: Cleanliness

Stayed 5 nights in Mar 2025

10/10 Excellent

Denise Da

Travelled with family and small children, Travelled with group

1 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2025

10/10 Excellent

Daury, BRONX

Travelled with partner

31 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was very good and clean. I believe some of the staff may feel overly confident and tend to be playful and joke around with the guests, but overall, I will definitely be back.

Stayed 2 nights in Mar 2025

10/10 Excellent

Brianna, Ocean Springs

Travelled with partner

31 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was very clean and staff was attentive.

Stayed 3 nights in Mar 2025

10/10 Excellent

Nasmar

30 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 3 nights in Mar 2025

10/10 Excellent

Ernesto

Travelled with family

30 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravillosos fin de samane.

La visita y su estadía fue excelente,área de playa,recepción,bares y restaurantes. Área ambientalmente bien manejada.

Stayed 2 nights in Mar 2025

8/10 Good

Duerika

30 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the beach with the bar and music i loved my villa it was sooooo nice

Stayed 3 nights in Feb 2025

Zel Punta Cana – All Inclusive

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Popular amenities

Explore the area

Room options

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Zel Suite

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Zel Swimup Suite

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Zel Master Suite

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Zel Swimup Master Suite

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Casa Zel SwimUp Suite

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Suite Master with Garden View

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Double Suite Master With Garden View

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Room Standard with Garden View

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Double Suite Master With Pool View

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Suite Master With Garden View

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Suite Master With Pool View

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Suite Standard With Garden View

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About this property

Zel Punta Cana – All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Water activities

Land activities

Lessons/classes/games

Entertainment

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds