See all properties

Holiday Inn Queretaro Zona Diamante by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Queretaro Zona Diamante by IHG

Enjoy expansive city and mountain views from this stylish dining area with a high ceiling and large windows.
Relax by the pool surrounded by palm trees.
Hotel features a glass facade with the name prominently displayed at the top.
Relax in our stylish lobby, featuring a seating area with a central table and city views.
Welcome to our lobby, featuring a spacious area with a flat-screen TV and reception desk.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

Map
Anillo Vial Fr Junipero Serra, Querétaro, QUE, 76140
  • Aqueduct of Santiago de Querétaro
    ‪4 min drive‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪5 min drive‬
  • Corregidora Stadium
    ‪6 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Bath Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Bath Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Bath Shower Combination)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Single Bed

Similar properties

Enjoy a drink at the multi-tiered bar with a variety of seating options.

Hilton Queretaro

  • Pool
  • Pet-friendly
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (272)
The price is €151
for 1 room
includes taxes & fees
27 Jul - 28 Jul
Hilton Queretaro

About this property

Holiday Inn Queretaro Zona Diamante by IHG

Hotel in Querétaro with fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Holiday Inn Queretaro Zona Diamante by IHG offers 148 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Queretaro Zona Diamante by IHG. During your stay, you'll be within walking distance of Plaza Boulevares Shopping Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Stellaris
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a porter
  • On-site recreation includes a gym
  • Just a 4-minute drive from Aqueduct of Santiago de Querétaro and 8 minutes from Corregidora Stadium
  • Airport drop-off shuttle service available for a fee
Holiday Inn Queretaro Zona Diamante by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 4626 square feet (416 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Queretaro Zona Diamante by IHG. A shuttle from the hotel to the airport (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to noon.
Stellaris – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Airport drop-off shuttle (surcharge) from 7:00 PM to 10:30 PM on request
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 335 to 395 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Stellaris

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4,626 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Queretaro Zona Diamante by IHG

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 335 to 395 for adults and MXN 0 to 200 for children
  • Airport shuttle fee: MXN 765 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Queretaro
Holiday Inn Queretaro Diamante
Holiday Inn Queretaro Zona Diamante
Holiday Inn Zona Diamante
Holiday Inn Zona Diamante Hotel
Holiday Inn Zona Diamante Hotel Queretaro
Queretaro Holiday Inn
Queretaro Holiday Inn Zona Diamante
Zona Diamante
Zona Diamante Queretaro
Holiday Inn Queretaro Zona Diamante Hotel
Holiday Inn Queretaro Zona Diamante Hotel Queretaro

Holiday Inn Queretaro Zona Diamante by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 964 reviews
Rating 8 - Good. 267 out of 964 reviews
Rating 6 - Okay. 76 out of 964 reviews
Rating 4 - Poor. 35 out of 964 reviews
Rating 2 - Terrible. 26 out of 964 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

TRACY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about facilitatigood
Stayed 2 nights in Apr 2025

10/10 Excellent

MARIA ALEXA

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio muy atento, las habitaciones limpias y muy buena atención por parte del personal. Los hospedamos por una hora destino toda la familia y quedaron encantados con las amenidades, la alberca con agua muy fresca adecuada para el clima soleado. Recomendado
Stayed 3 nights in Feb 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Nayelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff was amazing and very attentive.
Stayed 1 night in Mar 2025

4/10 Poor

Maria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Javier

Good
Stayed 3 nights in Feb 2025

6/10 Okay

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort

Limited Airport shuttle

I booked this hotel because it had an airport shuttle. I was informed upon checkin that I would have to pay for a driver because of the flight time. This doesn’t seem ok because they shouldn’t say airport shuttle when there are restrictions.
Stayed 1 night in Feb 2025

10/10 Excellent

MARCO, Hermosillo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 1 night in Feb 2025

4/10 Poor

Erica

Travelled with partner
Liked: Cleanliness
spotty wifi, our tv did not work.
Stayed 1 night in Jan 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Food was good. Service was good, only a little English spoken, but they tried hard. Very far from queretaro airport QRO. The hotel coordinated with a taxi driver who unfortunately coughed and sniffled most of the way. Two days later, we were sick with a cold. He should have worn a mask.
Stayed 1 night in Jan 2025

6/10 Okay

Lucila

Liked: Cleanliness, staff & service, property conditions & facilities
My bedroom location, back of the building, made me feel claustrophobic. The breakfast was exceptional, but the evening meal was tasteless. We ordered appetizers and all came at the same time so by the time we tried the food it was cold. The wine was not good. Some of the food orders were taken wrong. I would definitely never have dinner here again.
Stayed 2 nights in Jan 2025

4/10 Poor

Dawn

Travelled with partner
The hotel and shuttle service are fine. . .the food is horrible..and the bathrooms are very outdated.. staff I s .nice. but maintenance and food need more
Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with great service.

It was a very good stay. I just want to highlight 2 aspects: the best thing about this hotel is the service of most of the staff. They were amazing! However Miguel in the reception was the exception. He was cold, he didn't offer to open a voucher for expenses that I needed to do afterwards, was professional but just doing the minimum. On the other hand, someone outstanding was Filiberto the Concierge. What a pleasure interacting with him!!! He was attentive and proactive... I can't say enough of him.
Stayed 6 nights in Dec 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Stuart

Stayed 1 night in Nov 2024

10/10 Excellent

Alexander, Santa Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great experience at Holiday Inn!
Stayed 1 night in Dec 2024

8/10 Good

Alma, Pflugerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the shuttle transportation service. It’s best to ask the front desk to schedule transportation to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Sep 2024

8/10 Good

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described. Extremely friendly staff.
Stayed 1 night in Sep 2024

6/10 Okay

Eugenio

Stayed 1 night in Sep 2024

6/10 Okay

Alfredo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The website on Expedia said free transportation from the airport. They wanted to charge me. Breakfast was supposed to be included.
Stayed 1 night in Aug 2024