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Holiday Inn Queretaro Zona Diamante by IHG

3.5 star property

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Photo gallery for Holiday Inn Queretaro Zona Diamante by IHG

Bar (on property)
View from room
Exterior
Lobby
Outdoor pool, open 8 AM to 8 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Gym
  • Air conditioning
  • Breakfast available

Explore the area

Map
Anillo Vial Fr Junipero Serra, Querétaro, QUE, 76140
  • Aqueduct of Santiago de Querétaro
    ‪4 min drive‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪5 min drive‬
  • Corregidora Stadium
    ‪6 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Bath Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Bath Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combination)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed (Bath Shower Combination)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Queretaro Zona Diamante by IHG

Hotel in Querétaro with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and free airport drop-off are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Holiday Inn Queretaro Zona Diamante by IHG offers 148 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Queretaro Zona Diamante by IHG. During your stay, you'll be within walking distance of Plaza Boulevares Shopping Mall. Features include free WiFi in public areas, free self-parking and free airport drop-off service.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Stellaris
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a porter
  • On-site recreation includes a gym
  • Just a 4-minute drive from Aqueduct of Santiago de Querétaro and 8 minutes from Corregidora Stadium
  • Free airport drop-off shuttle service
Holiday Inn Queretaro Zona Diamante by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 4626 square feet (416 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Queretaro Zona Diamante by IHG. A free shuttle from the hotel to the airport is free (available on request). Free self parking is available.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to noon.
Stellaris – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free airport drop-off shuttle from 4:00 AM to 4:30 AM at scheduled times and on request
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 295 to 395 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Stellaris

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 4,626 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Queretaro Zona Diamante by IHG

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 295 to 395 for adults and MXN 0 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Queretaro Zona Diamante by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Queretaro
Holiday Inn Queretaro Diamante
Holiday Inn Queretaro Zona Diamante
Holiday Inn Zona Diamante
Holiday Inn Zona Diamante Hotel
Holiday Inn Zona Diamante Hotel Queretaro
Queretaro Holiday Inn
Queretaro Holiday Inn Zona Diamante
Zona Diamante
Zona Diamante Queretaro
Holiday Inn Queretaro Zona Diamante Hotel
Holiday Inn Queretaro Zona Diamante Hotel Queretaro

Holiday Inn Queretaro Zona Diamante by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 947 reviews
Rating 8 - Good. 266 out of 947 reviews
Rating 6 - Okay. 74 out of 947 reviews
Rating 4 - Poor. 35 out of 947 reviews
Rating 2 - Terrible. 25 out of 947 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Good
Stayed 3 nights in Feb 2025

6/10 Okay

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort

Limited Airport shuttle

I booked this hotel because it had an airport shuttle. I was informed upon checkin that I would have to pay for a driver because of the flight time. This doesn’t seem ok because they shouldn’t say airport shuttle when there are restrictions.
Stayed 1 night in Feb 2025

10/10 Excellent

MARCO, Hermosillo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 1 night in Feb 2025

4/10 Poor

Erica

Travelled with partner
Liked: Cleanliness
spotty wifi, our tv did not work.
Stayed 1 night in Jan 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Food was good. Service was good, only a little English spoken, but they tried hard. Very far from queretaro airport QRO. The hotel coordinated with a taxi driver who unfortunately coughed and sniffled most of the way. Two days later, we were sick with a cold. He should have worn a mask.
Stayed 1 night in Jan 2025

6/10 Okay

Lucila

Liked: Cleanliness, staff & service, property conditions & facilities
My bedroom location, back of the building, made me feel claustrophobic. The breakfast was exceptional, but the evening meal was tasteless. We ordered appetizers and all came at the same time so by the time we tried the food it was cold. The wine was not good. Some of the food orders were taken wrong. I would definitely never have dinner here again.
Stayed 2 nights in Jan 2025

4/10 Poor

Dawn

Travelled with partner
The hotel and shuttle service are fine. . .the food is horrible..and the bathrooms are very outdated.. staff I s .nice. but maintenance and food need more
Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with great service.

It was a very good stay. I just want to highlight 2 aspects: the best thing about this hotel is the service of most of the staff. They were amazing! However Miguel in the reception was the exception. He was cold, he didn't offer to open a voucher for expenses that I needed to do afterwards, was professional but just doing the minimum. On the other hand, someone outstanding was Filiberto the Concierge. What a pleasure interacting with him!!! He was attentive and proactive... I can't say enough of him.
Stayed 6 nights in Dec 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Stuart

Stayed 1 night in Nov 2024

10/10 Excellent

Alexander, Santa Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great experience at Holiday Inn!
Stayed 1 night in Dec 2024

8/10 Good

Alma, Pflugerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the shuttle transportation service. It’s best to ask the front desk to schedule transportation to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Sep 2024

8/10 Good

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described. Extremely friendly staff.
Stayed 1 night in Sep 2024

6/10 Okay

Eugenio

Stayed 1 night in Sep 2024

6/10 Okay

Alfredo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The website on Expedia said free transportation from the airport. They wanted to charge me. Breakfast was supposed to be included.
Stayed 1 night in Aug 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

VICTOR

Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Stayed 2 nights in Aug 2024

8/10 Good

Todd

Liked: Staff & service, property conditions & facilities
I like the nice view of the property. What I dint like was there was no shuttle to and from the airport as describe on their website. It was two times they only went so they sucker you into staying at the place so ended up needing a cab both ways.
Stayed 1 night in Aug 2024

10/10 Excellent

Rapheal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 5 nights in Jul 2024