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DoubleTree by Hilton Raleigh - Cary

4.0 star property

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Photo gallery for DoubleTree by Hilton Raleigh - Cary

View from property
BBQ/picnic Area
Lobby
Bar (on property)
Room, 2 Queen Beds | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
500 Caitboo Avenue, Cary, NC, 27518
  • Place, Crossroads Plaza
    ‪1 min walk‬
  • Place, Regal Crossroads - Cary
    ‪3 min walk‬
  • Place, Lake Johnson
    ‪18 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(47 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(87 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(23 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, pillow-top beds, in-room safe, desk

One King Bed, Non-Smoking, Roll In Shower

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room With Sofabed-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Mobility/hearing Access Two Queen Room with Tub

  • Sleeps 4

Mobility/hearing Access King Room with Tub

  • Sleeps 2

Mobility/hearing Access King Room with Tub and Sleeper Sofa

  • Sleeps 2

Mobility/hearing Access King Room with Roll in Shower

  • Sleeps 2

Mobility Access King Room with Roll in Shower

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

1 King Bed Room-Hearing Accessible With Standard Tub-Non-Smoking

  • Sleeps 2

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About this property

DoubleTree by Hilton Raleigh - Cary

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
DoubleTree by Hilton Raleigh - Cary offers 129 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Cary hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
DoubleTree by Hilton Raleigh - Cary's great location gets high marks from our customers. During your stay, you're just a quick walk from Crossroads Plaza. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Crossroads Plaza and 7 minutes by car from North Carolina State Fairgrounds
DoubleTree by Hilton Raleigh - Cary offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 1554 square feet (144 square metres) and includes conference space. A terrace, a vending machine, and a picnic area are also featured at the business-friendly DoubleTree by Hilton Raleigh - Cary. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cary hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Parks Bar and Grill – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Parks Bar and Grill

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,554 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per day
  • Breakage deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.00 for adults and from USD 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Raleigh-Cary
DoubleTree Hilton Raleigh-Cary
DoubleTree Hotel Raleigh-Cary
DoubleTree Raleigh-Cary
DoubleTree by Hilton Hotel Raleigh Cary
DoubleTree by Hilton Raleigh
DoubleTree by Hilton Raleigh Cary
DoubleTree by Hilton Hotel Raleigh Cary
DoubleTree by Hilton Raleigh - Cary Cary
DoubleTree by Hilton Raleigh - Cary Hotel
DoubleTree by Hilton Raleigh - Cary Hotel Cary

DoubleTree by Hilton Raleigh - Cary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Darlyn

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great pillows, comfortable beds.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dionysius

Liked: Cleanliness, property conditions & facilities
Cleanliness of the room
Stayed 1 night in Jan 2026

10/10 Excellent

Brian, Tampa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good location, friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Nice ambiance in lobby. Clean and comfortable rooms!
Stayed 3 nights in Jan 2026

10/10 Excellent

Sara

Stayed 2 nights in Jan 2026

10/10 Excellent

Aminah

Liked: Cleanliness, amenities, property conditions & facilities
Amazing!! The staff was courteous & kind from the front desk to household staff. I loved my stay and I look forward to returning in the future
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jan 2026

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very clean and I will definitely stay there again.
Stayed 2 nights in Jan 2026

8/10 Good

Shelice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time starting at a Double Tree and wasn’t expecting a paid breakfast bar
Stayed 2 nights in Jan 2026

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable beds, and high quality TV in room. Tons of shopping and restaurants just around the corner.
Stayed 1 night in Jan 2026

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We will return.
Stayed 13 nights in Dec 2025

8/10 Good

Reba

Liked: Staff & service, amenities, property conditions & facilities
Staff was so friendly and I had a chance to meet several from the front desk to the housekeeper. Didn’t get a chance to try the breakfast so I couldn’t rate. The room appeared clean. No odd smell. The bathroom; however, could’ve used more attention. There was a hair at the top of both the shampoo and body wash bottle and the same type hair on the wall of the shower. Very gross. Thankfully I don’t need to use those since I bring my own.
Stayed 2 nights in Jan 2026

8/10 Good

Shana

Liked: Cleanliness
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
I had a very positive experience at the Hilton hotel. The hotel was well-maintained, and the professional hospitality made me feel welcome. I will definitely be returning for another stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicole Crews

Liked: Cleanliness, amenities, property conditions & facilities
Cookie
Stayed 3 nights in Jan 2026

10/10 Excellent

Tykia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and polite the restaurant and bar were convenient and wonderful drinks and breakfast was plentiful with fruit and juice options and choice to order a made to order omelet. Will definitely be back
Stayed 1 night in Jan 2026

10/10 Excellent

LaForest

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel outside and inside, the staff, the amenities, everything regarding the Double Tree by Hilton Raleigh - Cary, NC was excellent including the exceptional customer service and care. The level of excellence, the cleanliness of the hotel, the kindness and professionalism of the staff, to the details in service, and the attentiveness of the staff is beyond mentioning as it was seen first on the outside of the hotel in the parking lot and remained consistent throughout the entire stay. I highly recommend this hotel and look forward to staying here again in the future! Thank you to the staff that served us well!!!
Stayed 2 nights in Jan 2026

8/10 Good

kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and front desk and grill staff very helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Onil

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great service
Stayed 5 nights in Dec 2025

10/10 Excellent

Sabrina

Stayed 1 night in Jan 2026