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Atrium Ambiance Hotel

4.0 star property
VIP Access

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Photo gallery for Atrium Ambiance Hotel

Outdoor pool, pool umbrellas
Junior Suite, Jetted Tub | In-room safe, soundproofing, free WiFi, bed sheets
Reception
Executive Suite, Jetted Tub | Balcony
Junior Suite, Jetted Tub | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
M. Portaliou 24, Rethymno, Crete, 74133
  • Place, Town Beach
    ‪3 min walk‬
  • Place, Blue Beach
    ‪3 min walk‬
  • Place, Rethymnon Town Hall
    ‪15 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪82 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, soundproofing, free WiFi, bed sheets

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | Balcony view

Deluxe Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Pool View

Standard Room, Pool View | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room, Pool View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Pool View

Superior Room, Pool View | In-room safe, soundproofing, free WiFi, bed sheets

Superior Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Jetted Tub

Junior Suite, Jetted Tub | In-room safe, soundproofing, free WiFi, bed sheets

Junior Suite, Jetted Tub

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, Jetted Tub

Executive Suite, Jetted Tub | In-room safe, soundproofing, free WiFi, bed sheets

Executive Suite, Jetted Tub

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Single Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Single Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Atrium Ambiance Hotel

This hotel features a full-service spa, an outdoor pool and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Atrium Ambiance Hotel offers 121 air-conditioned accommodations with a safe and designer toiletries. Rooms open to balconies. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. This Rethymno hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Atrium Ambiance Hotel, you're just a quick walk from Blue Beach. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Oinos
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Blue Beach and 3 minutes on foot from Town Beach
  • Airport shuttle service available for a fee
Atrium Ambiance Hotel offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A library, a terrace, and barbecue grills are also featured at Atrium Ambiance Hotel.

Smoking is allowed in designated areas at this 4-star Rethymno hotel.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.
Atrium Ambiance Hotel has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 1 metre
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Oinos

Things to do

  • Billiards/pool table
  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 25.00 (subject to availability)
  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1041Κ013A0189300
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 14 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atrium Hotel Rethimnon
Atrium Rethimnon
Atrium Hotel Rethymnon
Atrium Rethymnon
Atrium Ambiance Hotel Rethymnon
Atrium Ambiance Rethymnon
Atrium Ambiance
Atrium Ambiance Hotel Hotel
Atrium Ambiance Hotel Rethymno
Atrium Ambiance Hotel Hotel Rethymno

Atrium Ambiance Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 99 reviews
Rating 8 - Good. 34 out of 99 reviews
Rating 6 - Okay. 4 out of 99 reviews
Rating 4 - Poor. 0 out of 99 reviews
Rating 2 - Terrible. 2 out of 99 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Heta

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel all in all. Worth mentioning: great breakfast and location!
Stayed 11 nights in May 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, good service, the breakfast was amazing
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated, very clean. Very courteous and helpful personnel.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Wunderful!
Stayed 9 nights in May 2023
Verified

10/10 Excellent

Felecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great location and has the best staff. They always go the extra mile to help you. They always so helpful.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. No coffee or tea making facilities
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Nice hotel in good location. Staff friendly and rooms small but nice. A kettle in the room but no tea or coffee sachets. The swimming pool was too dirty to use (cloudy and with sand) and mostly in the shade. Location good near the beach and the old town. Of course this makes it noisy - light sleepers might need earplugs!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room spotlessly clean, comfortable beds and choice of pillows! Fabulous breakfast. Location perfect. Only thing that let the room down was lack of usable storage space for clothes. Large wardrobe but only a few hangers and no drawers large enough to put clothes in.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Exceptional

This is my second trip to the Atrium Ambiance Hotel and it didn't disappoint. The room was great and the hotel is in a good location, close to the beach and not too far from the centre of Rethymno. All staff were charming and helpful and I would like to say a special thanks to the bar staff Sissy and Nikos who were really lovely and looked after us every evening. Would definitely recommend it to family and friends.
Stayed 7 nights in Jul 2023
Verified

2/10 Terrible

Genevieve

Disliked: Amenities
Booked a “Superior” room and they gave us a broom closet. We were supposed to have twin beds, but they gave us a king. Housekeeping then converted it into two twin beds pressed up against one another. Not like the photos at all (or my prior stay at the hotel). When I mentioned this, reception gave me he key to a larger room to look at. It was in line with the hotel photos, but the safe in this room was tiny and could not hold my valuables (the safe in the first room could). When I mentioned this, no further alternatives were offered so we chose the broom closet (and they charged me to use the safe). 12 tv channels worked, but 10 were in German (they offer 40 channels—this has nothing to do with the channels they tell you in advance they can’t get, these are the ones they offer but weren’t working). There is no maintenance person or manager before 9 or after 5. Bathroom was more of a wet room. Water temperature and pressure were inconsistent during the same shower. No working space in the bedroom or bathroom. Breakfast was disorganized and two of the breakfast ladies were unprofessional and irritating. Asked reception for a North American adapter. They gave me one for the UK. Asked again and they said they didn’t have one (that’s after two trips to reception). Receptionist was clueless when asked for a beach bed or restaurant recommendation. A very disappointing and uncomfortable two days. Will not return. Ever. Will never recommend.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Aylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ben tenuta pulita e silenziosa ottima per una bella vacanza di relax,personale super cortese,mia figlia ha avuto problemi con un virus intestinale la metre' di cui non ricordo il nome e stata superlativa con tutto lo staff,ogni giorno chiedeva delle condizioni, facendo preparare un pasto apposta per la dieta data dal medico dell' hotel . Cosa dire se divessi tornare a rethymno non avrei alcun dubbio a tornare in questo hotel .io darei anche una stellina in piu ..grazie per averci fatto sentire quasi a casa
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed hotel - uitgebreid ontbijt - prima gelegen dichtbij het strand. Jammer dat er geen parkeermogelijkheid is aan het hotel.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Paula

Liked: Property conditions & facilities
Relativ neues und sauberes Hotel. Sehr schöner Ess-und Poolbereich. Das Personal war immer freundlich und hilfsbereit.
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Knut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt greit hotell. Standard har gått noe ned i det siste. Frokost ikke lenger som før
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Alle sehr freundlich, zum Strand nur 200m
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viikon matka. Joka päivä siivous. Hyvä ja runsas aamupala. Edullinen buffet dinner.
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr leckeres Frühstück sowie Abendbuffet. Die Regelung mit der Bezahlung der Getränke müsste nochmal überarbeitet werden. Man muss aktuell jeden Abend unterschreiben, wenn man die Getränke nach dem Aufenthalt zahlen möchte. Besser wäre es hier wenn sich das einmal im System für die Zimmernummer gemerkt werden würde. Sehr schöne Zimmer - Reinigung, wenn gewollt, jeden Tag. Trotz einem Zimmer mit Stadtblick konnten ohne Lärm super schlafen. Hotel sehr zentral und alles mit einem kurzen Fußweg zu erreichen.
Stayed 8 nights in Aug 2023
Verified

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione fuori dal caos del centro, ma raggiungibile a piedi. Spazi nella camera ber organizzati.
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Estelle

Liked: Amenities
Personnel très accueillant, très bel hôtel
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren 8 Tage vor Ort und uns hat das Hotel wirklich gut gefallen. Das Essen war Abwechslubgsreich und sehr lecker. Es gab ein Vor-, Haupt- und Nachspeisenbuffet. Zum Strand waren es 2 Minuten Fußweg und die Altstadt war 15 min entfernt.
Verified

10/10 Excellent

Ismo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä ja rauhallinen hotelli

Siisti, rauhallinen, melko uusi hotelli rannan tuntumassa ja kävelymatkan päässä keskustassa. Mukava henkilökunta. Sopii myös liikuntarajoitteisille. Hyvä aamiainen.
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

MARIANGELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura moderna,vicino alla spiaggia e con possibilità di raggiungere il centro a piedi. Camere pulite e ben arredate.Le camere che s'affacciano sulla strada principale sono un po' rumorose.La cucina pur essendo internazionale molto buona.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

PM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Un grand bravo pour la restauration que ce soit au petit déjeuner ou diner avec qualité et diversité. Grande chambre avec excellente literie et beau balcon. Excellente isolation phonique. Salle de bains demande une rénovation. Problème d'écoulement de l'eau de la baignoire non solutionnée.
Stayed 5 nights in Sep 2021
Verified

10/10 Excellent

Ann Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk opphold

To helt fantastiske netter på dette flotte hotellet. Vi har nå bodd her 4 år på rad, kommer tilbake år etter år, topp service, kjempe gode senger, en helt fantastisk frokost med alt du måtte ønske deg å spise. Middags bufeene er også helt utrolig bra. Bare synd at magen blir så fort mett. Personalet gjør alt de kan for at oppholdet skal gå din vei.
Stayed 2 nights in Sep 2021

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