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Extended Stay America Suites Richmond Glen Allen Short Pump

2.5 star property

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Photo gallery for Extended Stay America Suites Richmond Glen Allen Short Pump

2 bedrooms, premium bedding, desk, laptop workspace
2 bedrooms, premium bedding, desk, laptop workspace
Property amenity
Lobby
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning
  • Parking included

Explore the area

View in a map
4231 Park Place Ct, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪4 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Premium Suite, Multiple Beds, Non Smoking, Kitchen

Premium Suite, Multiple Beds, Non Smoking, Kitchen | 2 bedrooms, premium bedding, desk, laptop workspace

Premium Suite, Multiple Beds, Non Smoking, Kitchen

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | 2 bedrooms, premium bedding, desk, laptop workspace

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Lobby

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  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, 679 reviews
The price is €86
includes taxes & fees
14 Sept - 15 Sept
Extended Stay America Select Suites Richmond Innsbrook

About this property

Extended Stay America Suites Richmond Glen Allen Short Pump

Suburban hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a picnic area and a front desk safe are on-site. Housekeeping is available on request.
Extended Stay America Suites Richmond Glen Allen Short Pump offers 95 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
During your stay at Extended Stay America Suites Richmond Glen Allen Short Pump, you'll be close to Short Pump Town Center. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • 5 minutes by car from Short Pump Town Center and 13 minutes from University of Richmond
  • Pets welcome for a fee
Extended Stay America Suites Richmond Glen Allen Short Pump offers its guests a fitness centre, barbecue grills, and a picnic area. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Richmond Glen Allen Short Pump also features laundry facilities, a front desk safe, and a lift. Free self parking is available.

This Glen Allen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TownePlace Suites Marriott Richmond
TownePlace Suites Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
Towneplace Suites Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Glen Allen
Hotel TownePlace Suites by Marriott Richmond Glen Allen
Glen Allen TownePlace Suites by Marriott Richmond Hotel
Hotel TownePlace Suites by Marriott Richmond
TownePlace Suites by Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel
TownePlace Suites Marriott Richmond
TownePlace Suites by Marriott Richmond
Extended Stay America Richmond Glen Allen Short Pump

Extended Stay America Suites Richmond Glen Allen Short Pump Reviews

Reviews

6.2
Rating 10 - Excellent. 116 out of 440 reviews
Rating 8 - Good. 78 out of 440 reviews
Rating 6 - Okay. 74 out of 440 reviews
Rating 4 - Poor. 60 out of 440 reviews
Rating 2 - Terrible. 112 out of 440 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Briana

Stayed 2 nights in Mar 2025

10/10 Excellent

Jasmin

Stayed 2 nights in May 2025

6/10 Okay

Allison

Liked: Staff & service

It was okay.

This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.
Stayed 1 night in May 2025

2/10 Terrible

Aleta

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Madison

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was completely infested with cockroaches. They were on the walls, in my bed, in the bathroom, and in the kitchen area. I have photos. When I asked to check out and get a refund because I didn’t stay for the extra night, I was told that a manager would contact me and they never did.
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Work

It is a long term stay hotel. It is good for getting work done and living when away from home.
Stayed 1 night in May 2025

6/10 Okay

Pablo, RICHMOND

Liked: Property conditions & facilities
Disliked: Cleanliness
Average facilities, nothing to brag about, but well kept to an extent
Stayed 1 night in May 2025

6/10 Okay

Bradley, Clayton

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property could use some upkeep and some more effort in cleaning. Staff was very nice and helpful. A
Stayed 2 nights in May 2025

2/10 Terrible

RAFAEL

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty. Super bad smell of marijuana every where. Stayed for 3 nights and all my clothes and luggage got the bad smell.. Hall, common areas and room very dirty and very bad smell. Do not stay in this place.
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've had some bad experience with extended stays in the past. But this is a great location, rooms are very clean. It's a quiet location, with a helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe area, very convenient for shopping, dining, banking, etc. the special suites are very spacious and well equipped. I had to issues and they were quickly resolved
Stayed 2 nights in Apr 2025

6/10 Okay

Shea

Liked: Cleanliness, amenities
Terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2025

10/10 Excellent

Roddney

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, yet plenty of shopping and dining within a few blocks away.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dre

Travelled with partner
Liked: Amenities
It’s secluded
Stayed 2 nights in Apr 2025

8/10 Good

Belinda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveller
Liked: Staff & service, room comfort

It was ok

Stayed 5 nights in Mar 2025

6/10 Okay

Song, Saint Mary

Stayed 1 night in Jan 2025

4/10 Poor

Don’t Mind

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The door latch/bolt was missing the bolt. Only the door handle lock. It was very noisy in the morning. Lots of people outside at all hours of the night mostly smoking cigarettes or weed.
Stayed 2 nights in Mar 2025

2/10 Terrible

Sage

Disliked: Staff & service, amenities, property conditions & facilities
I had a reservation for March 28-30. On the day that I was supposed to be checking in, while I was driving to Richmond they l left the following voicemail. This is the Extended StayAmerica on 4231 Parkley Court I do have your reservation right here but we are sold out unfortunately so we would not be able to accommodate you. You can go ahead and just call Expedia and they would be able to relocate you to another extended stay have a good night bye.
Stayed 2 nights in Mar 2025

6/10 Okay

P

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Roaches

Room was clean front desk was friendly . the room had roaches. Room 208 .
Stayed 5 nights in Mar 2025

4/10 Poor

Zachary

Stayed 3 nights in Mar 2025

2/10 Terrible

John

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I had to wait 3 hours to check in after 3pm check in time. Bathroom door was broken, sofa bed could not be used as a bed because wire frame was coming through matress, smokers at the hotel threw cigarette butts out in mulch in rear of hotel that caused a fire and FD response had to extinguish.
Stayed 1 night in Mar 2025

10/10 Excellent

David, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Despite the policy, there us a bit of cigarette smoke odor. Probably cannot be helped or enforced.
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Stayed 1 night in Feb 2025