We loved our stay at Hotel Chapter Roma! The hotel has such a cool, modern vibe, but what truly made it special was the amazing team. From the moment we walked through the door, everyone — from the front desk to the concierge — was incredibly friendly, helpful, and genuinely welcoming.
A special shoutout to Gianmarco, who was at the desk both when we checked in and when we checked out. On our first day, after a long tour of the Colosseum, I took a spill on the sidewalk and hyperextended my fingers. Gianmarco immediately got me a bag of ice and pointed me in the direction of a nearby pharmacy for some pain releif. He even checked in on me a bit later to see how I was doing. His kindness and attentiveness turned a rough moment into a much more manageable one, and we were so grateful for his genuine care.
The hotel location is perfect, just a short walk to Trastevere, our favorite part of Rome for its excellent cafés, shops, and restaurants. We can’t recommend Hotel Chapter Roma highly enough and will absolutely stay here again the next time we visit the Eternal City.