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The Chapter House

4.0 star property

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Photo gallery for The Chapter House

Bar (on property)
Staircase
Executive Suite, Ensuite | Premium bedding, in-room safe, individually decorated
Front of property
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
9-13 St John's Street, Salisbury, England, SP1 2SB
  • Salisbury Cathedral
    ‪4 min walk‬
  • Market Square
    ‪6 min walk‬
  • Old Sarum
    ‪6 min drive‬
  • Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Executive Double Room, Ensuite

9.8 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Ensuite

Executive Suite, Ensuite | Premium bedding, in-room safe, individually decorated

Executive Suite, Ensuite

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Premium Double Room, Ensuite

9.4 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Premium bedding, in-room safe, individually decorated

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Small)

Double Room (Small) | Premium bedding, in-room safe, individually decorated

Double Room (Small)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Chapter House

Inn with free breakfast, a quick walk to Salisbury Cathedral
This smoke-free inn features a restaurant, a bar/lounge and free newspapers. Free full breakfast and free WiFi in public areas are also provided. Additionally, a front desk safe, multilingual staff assistance and a reception hall are on-site.
The Chapter House offers 17 accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries. This Salisbury inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The free breakfast at The Chapter House gets high marks from our customers. During your stay, you're just a quick walk from Salisbury Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute walk from Salisbury Cathedral and 5 minutes by car from Old Sarum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Chapter House.

This 4-star Salisbury inn is smoke free.

Guests are served a free full breakfast daily from 8:30 AM to 10 AM.
The Chapter House – This steakhouse serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per night); discounts available

Food and drink

  • Free full breakfast available daily 8:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chapter House

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Built in 1560
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chapter House Inn Salisbury
Chapter House Inn
Chapter House Salisbury
The Lazy Cow Hotel Salisbury
The Chapter House Inn
The Chapter House Salisbury
The Chapter House Inn Salisbury

The Chapter House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 975 reviews
Rating 8 - Good. 220 out of 975 reviews
Rating 6 - Okay. 29 out of 975 reviews
Rating 4 - Poor. 8 out of 975 reviews
Rating 2 - Terrible. 5 out of 975 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, thank you
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly staff and superb food.
Stayed 1 night in May 2025

10/10 Excellent

Andrea, Calhoun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Inn, located across from the Cathedral. The restaurant's food was exceptional.
Stayed 1 night in May 2025

10/10 Excellent

Coline

Travelled with partner
Staff were friendly and food was excellent. Too many steps to our room!
Stayed 1 night in May 2025

8/10 Good

elizabeth

Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Character!

Character-filled very old property. The stairs are wonky, the floor is creaky, and the night door (inset into a huge wooden door, which is closed at night) is tiny. In short, you can’t miss you staying in a 16-century house. But it is comfortable (beds, showers), the breakfast is delicious, and the staff friendly.
Stayed 4 nights in May 2025

10/10 Excellent

Stephen G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joseline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay! The breakfast was good and the staff was accommodating. Highly recommend!
Stayed 1 night in May 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historical hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful hosts. Very charming building and rooms in the heart of Salisbury.
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sandra, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not every day you can say you stayed in a 16th century hotel. Of course getting to the room is tricky unless you have balance on wonky floors & stairs. But it's character features, bit of creaky floorboards. The room was fairly modern but was surprised no telephone which I needed. Had to shut the window to sleep to cut down outside noises but not totally. Food was good, restaurant was full, staff friendly. Unique experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Chapter House. Breakfast was fantastic, and the staff were very kind and friendly. We would definitely stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie Leigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yummy strawbs

It was really nice and the staff were friendly and funny! Definitely recommend:) also the strawberries in the buffet were really yum ;)
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Amenities
Lovely historic hotel with great room.
Stayed 1 night in Jan 2025

8/10 Good

jim

Great place to stay

Really nice, very old hotel with excellent service and food.
Stayed 1 night in Mar 2025