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The Chapter House

4.0 star property

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Photo gallery for The Chapter House

Bar (on property)
Point of interest
Executive Suite, Ensuite | Premium bedding, in-room safe, individually decorated
Front of property
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
9-13 St John's Street, Salisbury, England, SP1 2SB
  • Salisbury Cathedral
    ‪4 min walk‬
  • Salisbury Museum
    ‪6 min walk‬
  • Old Sarum
    ‪6 min drive‬
  • Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Executive Double Room, Ensuite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Ensuite

Executive Suite, Ensuite | Premium bedding, in-room safe, individually decorated

Executive Suite, Ensuite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Premium Double Room, Ensuite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Premium bedding, in-room safe, individually decorated

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Small)

Double Room (Small) | Premium bedding, in-room safe, individually decorated

Double Room (Small)

  • Sleeps 2
  • 1 Queen Bed

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About this property

The Chapter House

Inn with free breakfast, a quick walk to Salisbury Cathedral
This smoke-free inn features a restaurant, a bar/lounge and free newspapers. Free full breakfast and free WiFi in public areas are also provided. Additionally, a front desk safe, multilingual staff assistance and a reception hall are on-site.
The Chapter House offers 17 accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries. This Salisbury inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The free breakfast at The Chapter House gets high marks from our customers. During your stay, you're just a quick walk from Salisbury Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Guests have great things to say about the comfortable guestrooms and the location
  • Just a 5-minute walk from Salisbury Cathedral and 5 minutes by car from Old Sarum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Chapter House.

This 4-star Salisbury inn is smoke free.

Guests are served a free full breakfast daily from 8:30 AM to 10 AM.
The Chapter House – This steakhouse serves breakfast, lunch and dinner.

Languages

Afrikaans, Dutch, English, French, German, Greek, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per night); discounts available

Food and drink

  • Free full breakfast available daily 8:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chapter House

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Built in 1560
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Chapter House Inn Salisbury
Chapter House Inn
Chapter House Salisbury
The Lazy Cow Hotel Salisbury
The Chapter House Inn
The Chapter House Salisbury
The Chapter House Inn Salisbury

The Chapter House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 691 out of 945 reviews
Rating 8 - Good. 214 out of 945 reviews
Rating 6 - Okay. 29 out of 945 reviews
Rating 4 - Poor. 7 out of 945 reviews
Rating 2 - Terrible. 4 out of 945 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely old building

Wonderful stay in a lovely old building, very good big room. Stairs were interesting but as they were several hundred years old and the staff were good in helping with our bags it added to the fun!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, location excellent, dinner was very good, breakfast was a little disappointing, good but not great, staff 10/10
Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mrs Valerie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quaint property. Comfortable bed. Lovely shower. Fantastic food.
Stayed 1 night in Feb 2025

10/10 Excellent

Julie m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

One night stay great location opposite Cathedral. It’s an old building so lots quirks and we loved it. Staff were helpful and excellent breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Jim

Great place to stay

Stay at a 600 year old hotel with a first class restaurant with excellent service for the price of an average hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Nice hotel with lovely bar and restaurant downstairs. The building had lots of character and is in a great location
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years Break.

The staff were very friendly and helpful. Food was tasy and well presented. There was a problem with the radiators in our room, but the hotel gave us a fan heater. There was no hook on the bathroom door. This needed to be replaced. We had a room looking out onto the main road, but it was not noisy. The room was beautiful, especially as we like oldy worldy furniture and atmosphere. The Christmas decorations were all taken down by breakfast on New Year's Day, which was a shame. Otherwise all was well. We would stay there again and reccommend The Chapter House to others.
Stayed 3 nights in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy comfy and central

Cosy comfy room. Good location near cathedral. Nice helpful staff
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chapter House is a wonderful historic property. Decor is beautiful and the restaurant area is supberb.
Stayed 2 nights in Dec 2024

8/10 Good

karen

Stayed 1 night in Dec 2024

6/10 Okay

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean and comfortable. Staff was very helpful and dinner was delicious
Stayed 3 nights in Dec 2024

8/10 Good

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world charm and hospitality

Very good stay. Lovely room. Excellent cooked breakfast. Great evening meal in the restaurant. Recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being so old The Chapter House must be a nightmare to maintain but the crew do it well and all those I met went out of their way to make my stay pleasant and comfortable. I was impressed as I felt they genuinely cared.
Stayed 1 night in Nov 2024

10/10 Excellent

Jean

Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chapter House is a lovely little hotel. The staff were very warm, welcoming, and helpful. The location is excellent. Definitely one of my top five favourites in UK and Europe.
Stayed 3 nights in Nov 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had a lovely stay at the Chapter House. The hotel building is beautiful full of character and quirky. Our room was lovely. Very comfortable bed and nice bathroom with cathedral view. Staff were very professional and helpful. The only negative was the underwhelming breakfast but there are lots of eating places close by. Would definitely recommend hotel but give breakfast a miss next time
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is convenient for visiting the city centre, cathedral and shops. My only criticism is that we were not forewarned about off site chargeable parking. This is not clear on the Hotel.com website. Staff and facilities at the hotel can't be faulted.
Stayed 1 night in Nov 2024