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Holiday Inn Express & Suites San Antonio NW near SeaWorld by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio NW near SeaWorld by IHG

Exterior
Free daily buffet breakfast
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Combined shower/bathtub, deep-soaking bathtub, hydromassage showerhead

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9536 Amelia Pass, San Antonio, TX, 78254
  • Place, Dub Farris Athletic Complex
    ‪3 min drive‬
  • Place, University of Texas at San Antonio
    ‪3 min drive‬
  • Place, The Shops of La Cantera
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (LEISURE)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites San Antonio NW near SeaWorld by IHG

Along with an outdoor pool, this hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and conference space.
Holiday Inn Express & Suites San Antonio NW near SeaWorld by IHG offers 80 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites San Antonio NW near SeaWorld by IHG. During your stay, you'll be close to Northside ISD Tennis Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the overall condition of the property
  • 5 minutes by car from University of Texas at San Antonio and 8 minutes from The Shops of La Cantera
Holiday Inn Express & Suites San Antonio NW near SeaWorld by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 312 square feet (29 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites San Antonio NW near SeaWorld by IHG. Self parking is free.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 312 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel SEAWORLD San Antonio

Holiday Inn Express & Suites San Antonio NW near SeaWorld by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 486 out of 1003 reviews
Rating 8 - Good. 231 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 68 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Meagan

Stayed 1 night in Feb 2026

4/10 Poor

Joe

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty restroom in room. Very outdated room and tv and furniture. Ice machine on 3rd floor wasn’t working. Bathroom shampoo was empty. Carpet was dirty like it hadn’t been vacuumed in days. Overall hotel was dirty, lots of dirt throughout hallways and main lobby. Felt more like a cheap Motel rather than a hotel. Was not worth the $200 for a standard room that was very dirty and outdated. Will never stay at this location again.
Dirt and grime just piled in the corners of restroom
Very dirty vent in restroom
Tub was old and dirty
Very dirty carpet floors and walls
Stayed 1 night in Feb 2026

8/10 Good

Jesus

Stayed 1 night in Jan 2026

10/10 Excellent

Gene

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing and the staff was very friendly and patient. Only complaints I have is that the pillows sunk in far more than I’m used to and my channel guide pamphlet was slightly faded. Will %100 come back to hotel next time I’m in the area
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 4 nights in Jan 2026

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room and courteous staff good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Preciliano

Stayed 1 night in Nov 2025

6/10 Okay

Frances

Stayed 2 nights in Nov 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Selena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pipes burst and the alarms went off all night. Did not sleep.
Stayed 2 nights in Aug 2025

2/10 Terrible

Selena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ants all over the smoke alarm... fell in my daughters playpen. Also, miscommunication led me to pay way more than i shouldve. Manager not helpful AT ALL. Will NEVER stay here again. Also, parkong sucks. Bars/buisnesses around have everyone park at the hotel and they do nothing. This is the second time we stay. First time we stayed the pipes burst. The alarms were going off all night.
Stayed 1 night in Oct 2025

4/10 Poor

Jessie

Too much humidity
Stayed 1 night in Oct 2025

6/10 Okay

Jane

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great the first day. The second day was the exact same menu, but they added bacon (and only one of us was able to get bacon - they didn’t make more). Our room was mostly clean. There was a kid’s ball by the bed (left over from the previous family) which made us wonder if they vacuumed/cleaned the carpet. We checked in late so they shouldn’t have been in a hurry to get our room ready. Other than that, it was a great stay, very friendly staff!
Stayed 2 nights in Oct 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel did not properly account for their inventory and overbooked for the weekend of our visit. When we checked in they only had a 2 queen room and not the 2 queen suite (with sofa) that we booked through Expedia. We ended up having to fit our family of 5 into 2 beds. The toilet in our room had not been thoroughly cleaned (urine was still on the rim), toilet paper was low and had not been changed, and we found several bugs. There were loud clicking noises (from pipes?), and the water was intermittently cold for every shower. Parking was also overcrowded which lead to cars being parked in emergency lanes (hotel didn't enforce proper parking). We stayed here last year with no issues. Not sure what happened this past year. To add, Expedia was not quick to rectify our issue and stated that the property determined the type of furniture in each room so the absence of a sofa bed was acceptable to them. The room we booked was clearly a suite and said it would sleep up to 6 guests. Not sure where the extra guests were expected to sleep. After 1.5 hours of chatting with Expedia customer support (they don't have a phone option) and being escalated to levels up to management, we finally got $100 refunded for the inconvenience. It was such a disappointing stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Griselda

Stayed 1 night in Oct 2025

10/10 Excellent

Mason

Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2025

2/10 Terrible

Mitch

Disliked: Staff & service, amenities, property conditions & facilities
Expedia is a ripoff would have been cheaper to book directly with Holiday Inn you are just like ticket scalpers and should be outlawed
Stayed 1 night in Sep 2025

2/10 Terrible

Manuel

Stayed 1 night in Aug 2025

10/10 Excellent

BOLIVAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place to sleep!!!!

Check in was quick and reception was very friendly and informative. We only stayed one night due to our air conditioner going out at home. But loved that I didn’t have to make breakfast for my school age kids! They loved the breakfast.
Stayed 1 night in Aug 2025