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Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

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Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Exterior
Meeting facility
Exterior
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Housekeeping
  • Pool

Explore the area

View in a map
217 North St. Mary's Street, San Antonio, TX, 78205-2303
  • Place, River Walk
    ‪1 min walk‬
  • Place, San Antonio River
    ‪1 min walk‬
  • Place, San Antonio Majestic Theater
    ‪3 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(47 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(38 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

1 bedroom, premium bedding, desk, blackout curtains

Premium Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, River View

View from room

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(16 reviews)
  • 27 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(37 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, blackout curtains

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, premium bedding, desk, blackout curtains

Premium Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn San Antonio - Riverwalk by IHG

Riverwalk hotel with fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us they can't get enough of Holiday Inn San Antonio - Riverwalk by IHG's great location. During your stay, you're just a quick walk from River Walk. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Windows on the River
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from San Antonio Majestic Theater and Aztec Theater
Holiday Inn San Antonio - Riverwalk by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn San Antonio - Riverwalk by IHG. For a fee, parking is available.

This 3-star San Antonio hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Windows on the River – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience – This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.95 per person
  • Self-parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 645 out of 1160 reviews
Rating 8 - Good. 233 out of 1160 reviews
Rating 6 - Okay. 140 out of 1160 reviews
Rating 4 - Poor. 82 out of 1160 reviews
Rating 2 - Terrible. 60 out of 1160 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the riverwalk location but we used the street access instead of the hotel. Our room.had weird smell so we moved next door. Hotel was pricey but the location especially riverwiew balcony rooms were nice. I would stay here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Gabriela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There was no accessible.
Stayed 2 nights in Aug 2025

6/10 Okay

Noah Laeke

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was under construction and this wasn’t disclosed.
Stayed 4 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Limited restaurant availability in hotel, and pool was under construction repair - didn’t know and nothing was mentioned during check in
Stayed 3 nights in Aug 2025

4/10 Poor

Ginger

Travelled with group
Disliked: Amenities
A bit too over priced for the condition of the place Homeless hanging out at the river walk area, we saw what we were pretty sure it was human feces The elevator a cardboard flooring over it for reasons unknown The hotel bar closed early and did not tell anyone so my friend and I sat there for 15 minutes before she went downstairs and found out that they have closed the bar early They locked the doors from the Riverwalk to the patio before 10 PM so you have to go down into the very lower level to go out called the tunnel, was very musty smelled like mold The patio outside is not what you see in the pictures either there’s just a couple of brass tables out there not really a place you wanna just sit and hang out And I’m not sure if there is mildew or mold or something in the rooms but after we left my friend and I were feeling like we had a very bad allergic reaction or just sick as soon as we spent a couple of hours away from the property, we started feeling better
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Stayed 1 night in Aug 2025

8/10 Good

Ilonna

Stayed 3 nights in Jun 2025

6/10 Okay

Gonzalo

Travelled with family
Liked: Staff & service
The internet access was a bit slow. Also there was no safety box available, which was concerning.
Stayed 6 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

So so hotel

Bathroom mirrors are deteriorating. Outlets in lamps and bed frames loose and flimsy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nubia

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was one of the easiest check ins i have ever had. The front clerk Jay was EXCELLENT! His attitude, personality and professionalism was above and beyond! He did things fast and easy amd also gave us a room upgrade(river view) after the issues i had with a previous hotel reservation at a different location. He was great! After that, Ehren and Jesse from valet parking were also very helpful providing dining, route, sight seeing suggestions. You do have to pay for parking, but it was a one time fee($36) that covered our stay for the weekend. Most other hotels have a nightly fee. This hotel is within walking distance of all restaurants shops and night life. Room was a little small but couldnt complain since it was a river view. I was looking fwd to the pool but turns out this hotel DOES NOT have a pool. Something about renovations with an indefinite opening date. The only complimentary thing they offer is the coffee inside your room. Everything else you must pay for. Overall great experience and will probably stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at!
Stayed 1 night in Aug 2025

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a GREAT TIME at the HOLIDAY INN

I think the manager name was Adam, very nice guy!
Stayed 1 night in Aug 2025

10/10 Excellent

Northwest

Stayed 1 night in Aug 2025

10/10 Excellent

Pedro

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Aug 2025

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Had no swimming pool as advertised
Stayed 1 night in Aug 2025

4/10 Poor

Ramon

Stayed 2 nights in Aug 2025

6/10 Okay

Robin

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel is average but we were disappointed that the pool was closed. We were told that it's been closed for 6 months as of 8/25. This shows they are in no hurry to fix it. ALSO , EXPEDIA is quoting the incorrect rate. I was informed, at the front desk, that this has been a problem with EXPEDIA because they aren't adding a surcharge that the hotel charges. The only recourse that EXPEDIA offered me was a credit towards a future booking.
Stayed 2 nights in Aug 2025

8/10 Good

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maryeli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close by the river walk and also close to all the downtown activities. Room was clean and spacious, also with nice view to the river. Staff are professional from the valet parking to the front office.
Stayed 1 night in Aug 2025

6/10 Okay

terry l.

Travelled with partner
Liked: Staff & service
There is an old abandoned building when you looked out the window. Such an eyesore! Floor in front of front door always had condensation and we could have slipped. Shower door didn't stay open. Refrigerator froze our food.
Stayed 3 nights in Aug 2025

10/10 Excellent

maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 1 night in Aug 2025

10/10 Excellent

Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Super great place to stay with amazing location but air conditioner didn’t work and WiFi is really bad. Other than that it was a pretty perfect stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025