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Alexis Park Hotel

2.0 star property

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Photo gallery for Alexis Park Hotel

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Reception
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
825 Polk Street, San Francisco, CA, 94109
  • Place, Union Square
    ‪13 min walk‬
  • Place, Moscone Convention Center
    ‪3 min drive‬
  • Place, Lombard Street
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

7.2 out of 10
Good
(32 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(30 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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Reception

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  • Parking available
  • Business services
  • Housekeeping
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About this property

Alexis Park Hotel

Hotel with free parking, a short walk to Bill Graham Civic Auditorium
A 24-hour front desk, express check-out and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a front desk safe. Change of towels is available on request
Alexis Park Hotel offers 28 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a bath.

This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

Our customers tell us that they can't get enough of the helpful staff at Alexis Park Hotel. During your stay, you're just a quick walk from Bill Graham Civic Auditorium. Free WiFi in public areas, free self-parking and a round-trip airport shuttle (surcharge) are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe and TV in a common area
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • 9 minutes by foot from Bill Graham Civic Auditorium and a 4-minute drive from Moscone Convention Center
  • Airport shuttle service available for a fee
As a guest of Alexis Park Hotel, you'll find tour/ticket assistance, express check-out, and a front desk safe. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alexis Park Hotel
Alexis Park Hotel San Francisco
Alexis Park San Francisco
Alexis Park Hotel Hotel
Alexis Park Hotel San Francisco
Alexis Park Hotel Hotel San Francisco

Reviews

Alexis Park Hotel Reviews

7.2

Good

8.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 264 out of 1006 reviews
Rating 8 - Good. 363 out of 1006 reviews
Rating 6 - Okay. 167 out of 1006 reviews
Rating 4 - Poor. 88 out of 1006 reviews
Rating 2 - Terrible. 124 out of 1006 reviews

Reviews

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, property conditions & facilities

FREE PARKING

great little hotel downtown SF - best part was FREE PARKING!!!!
Stayed 2 nights in Jun 2025

4/10 Poor

Liliana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean but there were not shampoo or conditioner. The receptionist was not friendly at all and made us wait until 3:10pm. We arrived at 2:50. The surrounding area bet unsafe. A lot of homeless and very dirty. I won’t ever come back
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald, NEW YORK

Stayed 1 night in Jun 2025

6/10 Okay

Shianne

Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is weird and limited.
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2025

2/10 Terrible

Jose David

Stayed 1 night in May 2025

6/10 Okay

AMAYA

Travelled with family
Liked: Amenities
The man working the front desk was kind and hospitable; the other staff not so much. They were RUDELY banging on our door at 10:58am, when check-out is 11:00am. There are very limited parking spaces, maybe 10 total for like 30 rooms. Luckily we were in walking distance of a CVS and our destination so we didn't have to move our car. Shower floor was dirty (or stained, couldn't tell) and everything seemed to have a fine layer of dust on it, but seemed otherwise the room seemed clean.
Stayed 1 night in May 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mariajane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has plenty of cameras but the surrounding area was sketchy and full of homeless people.
Stayed 1 night in May 2025

6/10 Okay

Louis

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Dirty rag left on carpet upon return. Agressive atmosphere.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Questionable location

The hotel was located in a not-so safe area of San Francisco. There were quite a few homeless people hanging around during the day until the police asked them to leave the area. They did leave, but came back within two hours. They didn't bothered me, but their presence made me feel unsafe.
Stayed 2 nights in May 2025

6/10 Okay

Michael

Travelled with family and small children
Liked: Staff & service
The beds were very comfortable, and the room appeared to have been recently renovated, which we appreciated. Additionally, the staff was friendly and a pleasure to interact with throughout our stay. However, there were two significant concerns that affected our overall experience. First, we noticed what appeared to be human waste in the stairwell. Unfortunately, even after bringing it to the staff’s attention, it was not addressed during our stay. Second, the bathtub had visible stains that resembled bodily fluids or blood, which was unsettling.
Stayed 1 night in May 2025

10/10 Excellent

Greg

Stayed 3 nights in Apr 2025

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Room was nice. Bed was comfortable but outside across the street from the hotel is dirty
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort

Itchy Tub

Bed was a little itchy. They need hypoallergenic laundry detergent. There was some kinda of mark in the bathtub.
Stayed 1 night in May 2025

8/10 Good

Sue

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel nice and clean
Stayed 4 nights in Apr 2025

4/10 Poor

Ovila

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The kind of stay I wanted

Only giving 4 stars because there was no microwave or refrigerator. Area must have been cleaned up after some of the reviews. Yes there are homeless people. No they aren’t looking to harm you. I stayed by myself and I am a small woman. I went off the property to smoke on the sidewalk and I wasn’t scared. Just have to be smart. Bed was comfy, shower was great, room was clean. Aside from the occasional siren which is to be expected in a more urban area, the property itself was ultra quiet. I came for concerts at the civic center and I wanted something that was in walking distance. I would definitely recommend this place to people like me who don’t care about luxury when they travel.
Stayed 3 nights in Apr 2025

8/10 Good

Steve

Stayed 1 night in Apr 2025

8/10 Good

Kiayana

Easy to check in. Free parking is a plus. Nice bathroom though some stains at bottom of tub but great shower service. Comfortable bed. Clean room.
Stayed 1 night in Apr 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new mayor of San Francisco seemed to have cleaned up some of the homeless encampments in the area so it's easier to navigate the sidewalks. The room itself is still immaculate so I don't really have complaints.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crazy location- But the staff & hotel were Fine

The hotel was clean, the beds comfortable, the staff great, but outside across the street was a lot of drug activity. Still, this is a good hotel and I will stay there again in the future.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, clean room, rough area but overall great.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus, Reseda

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It convenient and not to far from the strip.
Stayed 1 night in Mar 2025