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The Herbert Hotel

2.5 star property

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Photo gallery for The Herbert Hotel

Front of property
Desk, laptop workspace, free cots/infant beds, rollaway beds
Interior detail
Free toiletries, hair dryer, towels, soap
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Free WiFi

Explore the area

View in a map
161 Powell Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪2 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Seasonal)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Seasonal)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed (Longterm Stay)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Longterm Stay)

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed (Longterm Stay)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

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About this property

The Herbert Hotel

Hotel in San Francisco, steps from Union Square
This hotel features concierge services, laundry facilities and tour/ticket assistance. WiFi in public areas is free.
The Herbert Hotel offers 99 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and a ceiling fan.

Our customers tell us they can't get enough of The Herbert Hotel's great location. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Union Square and 12 minutes on foot from Moscone Convention Center
As a guest of The Herbert Hotel, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi.

Smoking is allowed in designated areas at this San Francisco hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to Hotel Stratford, 242 Powell Street, San Francisco, CA 94102
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests can access their accommodation through a private entrance. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
Shared restrooms are located outside of guestrooms in hallway, and are shared among multiple guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Herbert Hotel San Francisco
Herbert Hotel
Herbert San Francisco
The Herbert Hotel Hotel
The Herbert Hotel San Francisco
The Herbert Hotel Hotel San Francisco

Reviews

The Herbert Hotel Reviews

7.4

Good

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 302 out of 1005 reviews
Rating 8 - Good. 317 out of 1005 reviews
Rating 6 - Okay. 193 out of 1005 reviews
Rating 4 - Poor. 91 out of 1005 reviews
Rating 2 - Terrible. 102 out of 1005 reviews

Reviews

10/10 Excellent

Irie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and in a great location. The room was spotless and comfortable. I would definitely stay here again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Janessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities
When first arrived at hotel, doors were locked and sign posted on window saying their front desk was closed and needed to go find this other hotel in order to check in. Would have been nice to be informed about this before arrival so we’re not dragging all our luggage around trying to check in. Bathroom issues: Plug ins did not work HAIR/PUBES in sink AND shower Was only given two towels and floor mat. No hand towels or face towels?? Worst of it all - COULD NOT TAKE A SHOWER ONE MORNING DUE TO NO HOT WATER!! No signage posted for hot water outage.. my guess was too many others used all the hot water?! Overall, not impressed. Have never stayed at such a dirty, falling apart, lack of hot water hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and will definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,environment, and price point. Boutique hotels are great for many reasons and this stay has been the best including more expensive hotels. Keep up the great work bc you have a lifetime customer.
Stayed 1 night in Aug 2025

8/10 Good

Bayann

Liked: Staff & service, property conditions & facilities
You have to check in at a different hotel for some reason we had no clue, a passerby told us. At the actual hotel there wasn’t any staff for our entire two night stay but they texted us to ask if we needed anything. The bed was super comfy and we had no trouble sleeping at night. Only complaint is the bathroom was so gross, there was hair everywhere and the shower didn’t drain…
Stayed 2 nights in Aug 2025

10/10 Excellent

Casey, Berkeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the middle of Union Square near shopping, restaurants, and transportation options. It was quiet, safe, clean, comfortable, and we loved the large windows and high ceilings. It was perfect for our stay and we will definitely be back again.
Stayed 1 night in Aug 2025

8/10 Good

Jordon

Stayed 1 night in Jul 2025

6/10 Okay

Jessica, Patterson

Stayed 1 night in Aug 2025

6/10 Okay

Doriana

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
please consider to add more appliances such bathroom towels and clothes holders. also please improve clinliness specially in the bathroom and windows. Sheets and towels were very clean.
Stayed 3 nights in Jun 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is a no frills hotel with no staff on site, no AC, no fan, and bathroom is not in unit but shared down the hall. The location was great and the room was comfortable but small.
Stayed 3 nights in Aug 2025

6/10 Okay

Richard Scott

Disliked: Amenities
It was nice place to stay too many homeless people and way too many homosexuals. I will never go back to San Francisco
Stayed 4 nights in Jul 2025

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herbert Hotel Union Square

Check in down the street at the Stafford Hotel. Very quiet, low key, and great location.
Stayed 1 night in Aug 2025

6/10 Okay

Odette

Our stay was good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gustavo

Stayed 3 nights in Jul 2025

8/10 Good

J Bentley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean room comfy bed good location I would stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan Matthew

Stayed 2 nights in Jul 2025

10/10 Excellent

cashinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you we enjoyed our time. We went across street to check in very easy no problem. 1st time no one was in lobby to greet us. Over all 8 out of 10 again. Thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Morena

Stayed 1 night in Jul 2025

10/10 Excellent

brandon

Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a small space but comfortable highly recommend
Stayed 1 night in Jul 2025

8/10 Good

Randy

Travelled with family
Disliked: Staff & service
The hotel was what you'd expect for being in the heart of downtown in the Union Square area - it's not a super nice area so that makes it feel a little dirty/sketchy. And having to check in at another hotel was a little odd. The room was clean for the most part, besides the bathtub which was rusty and dirty. It was also odd not having any staff in the lobby during our whole stay.
Stayed 2 nights in Jul 2025

8/10 Good

Chinita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Julius

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Arrived to the hotel and found a sign taped to the entrance explaining the check in process takes place at a different hotel located up the street. This was not too much of an inconvenience to us. We were a couple hours early but the staff let us check in to our reservation without any issue. They also charged no incidental fees to my card. The room had a private bathroom and a spacious sleeping area with two large windows, a ceiling fan and desk. No fridge or microwave. The floors had not been swept, the white sheets on the bed were dirty. I was willing to look past all of these minor quality issues up until a literal bedbug was found crawling up the sides of our shopping bags. Told the person working the front desk right away and was told there are paid laundry facilities on the second floor. Also told the housekeeper about this as we were leaving the room for checkout and was met with a similar unenthusiastic response.
Stayed 1 night in Jul 2025

4/10 Poor

Louis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

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