Fairmont El San Juan Hotel

5.0 star property

Choose dates to view prices

Photo gallery for Fairmont El San Juan Hotel

View from room
Creator video - submitted by Travel Lover Worldwide MFC
Hallway
Premium bedding, in-room safe, blackout curtains, free WiFi
4 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6063 Isla Verde Avenue, Carolina, 00979
  • Place, Isla Verde Beach
    ‪8 min walk‬
  • Place, Carolina Beach
    ‪9 min walk‬
  • Place, Balneario de Carolina
    ‪19 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

Fairmont, Room, 2 Queen Beds, Patio

7.6 out of 10
Good
(31 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(35 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Fairmont, Room, 1 King Bed

8.4 out of 10
Very good
(120 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Fairmont, Room, 2 Queen Beds

8.0 out of 10
Very good
(73 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

7.4 out of 10
Good
(6 reviews)
  • Partial ocean view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

Fairmont, Room, 1 King Bed, Patio

7.2 out of 10
Good
(14 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 1 King Bed, Terrace, Poolside

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Fairmont, Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds, Partial Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Partial ocean view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Partial Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Partial ocean view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Signature Room, 1 King Bed, Ocean View

  • Ocean view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Signature Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

  • Ocean view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Bungalow, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 1 King Bed, Balcony, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 1 King Bed, Terrace, Beachside

  • Garden view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 2 Queen Beds, Terrace, Beachside

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom (Parlor, 1 King bed)

  • 90 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Villa, 1 King Bed, Balcony, Poolside

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 2 Queen Beds, Terrace, Poolside

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

  • Partial ocean view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Fairmont, Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Fairmont, Room, 2 Queen Beds, Accessible

7.0 out of 10
Good
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 2 Queen Beds, Terrace, Beachside

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Fairmont, Room, 1 King Bed, Accessible

  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Villa, 2 Queen Beds, Balcony, Poolside

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Villa, 1 King Bed, Accessible, Terrace (Poolside)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Signature Room, 1 King Bed, Accessible, Ocean View

  • Ocean view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

  • Ocean view
  • 191 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom

  • 90 sq m
  • Sleeps 6
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Fairmont El San Juan Hotel

Catch some rays at the beach or spend the day relaxing at Fairmont El San Juan Hotel's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Housekeeping is available on request.
Fairmont El San Juan Hotel offers 388 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Fairmont El San Juan Hotel. During your stay, you're just a quick walk from Isla Verde Beach. You'll find features such as free WiFi in public areas, plus 4 outdoor pools and 6 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Caribbean cuisine at Caña, one of the property's 6 restaurants and 7 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 4 outdoor pools
  • Indulge with massages, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and volleyball
  • Guests have great things to say about the pool and the clean guestrooms
  • Just a 5-minute drive from The Mall of San Juan and 6 minutes from Museo de Arte de Puerto Rico
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). At Fairmont El San Juan Hotel, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury resort also offers outdoor tennis courts and a fitness centre. Parking is available for a fee.

This 5-star Carolina resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Caña – This restaurant specialises in Caribbean cuisine. Guests can enjoy drinks at the bar.
El Bistro – This coffee shop serves breakfast and light fare. Open daily.
Chandelier Bar – This lobby lounge only serves light fare. Open daily.
Wine Bar – On-site wine bar. Open daily.
El San Juan Beach Club – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 27.85 per day; includes in/out privileges)
  • Secured valet parking on site (USD 33.45 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 41.74 for adults and USD 20.33 for children
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Caña
  • Chandelier Bar
  • El Bistro
  • El San Juan Beach Club
  • Wine Bar

Things to do

  • 14 gaming tables
  • 2 outdoor tennis courts
  • 298 slot machines
  • 4 outdoor pools
  • Beach club
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (15,000 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Shopping
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1958
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 111 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 41.74 for adults and from USD 20.33 for children
  • Secured self-parking fee: USD 27.85 per day (in/out privileges)
  • Valet parking fee: USD 33.45 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Resort & Hilton Hotel

El San Juan Casino Hilton

El San Juan Resort & Casino Hilton Hotel

El San Juan Hotel Casino

El San Juan Hotel Isla Verde

El San Juan Hotel Puerto Rico

El San Juan Resort And Casino

El Resort & Casino Hilton Hotel

El San Juan Hilton

El San Juan Hotel Curio Collection Hilton Carolina

El Hotel Curio Collection Hilton

El San Juan Curio Collection Hilton Carolina

Juan Curio Collection Hilton

Fairmont El San Juan Carolina

Fairmont El San Juan Hotel Resort

Fairmont El San Juan Hotel Carolina

Fairmont El San Juan Hotel Resort Carolina

El San Juan Hotel Curio Collection by Hilton

Fairmont El San Juan Hotel (Opening January 2020)

Fairmont El San Juan Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1291 out of 2089 reviews
Rating 8 - Good. 340 out of 2089 reviews
Rating 6 - Okay. 224 out of 2089 reviews
Rating 4 - Poor. 117 out of 2089 reviews
Rating 2 - Terrible. 117 out of 2089 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed in an ocean view villa and it was amazing. Easy access to the beach, which has lounge chairs and umbrellas. The property is beautiful. Staff is friendly and helpful. We’ll be back!
Stayed 4 nights in Feb 2026

10/10 Excellent

Dominika Olga

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and top notch service!
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Feb 2026

10/10 Excellent

Emmett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with a beautiful beach! Will definitely come back again.
Stayed 7 nights in Dec 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities
room was cleaned and people were just wonderful; I dint really like the high fees of over $120 daily....
Stayed 5 nights in Feb 2026

10/10 Excellent

James K

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property, especially the staff, pool and beach areas. The club crowd comes by in the early morning hours but that was fine. we will be back.
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The lobby bar was incredible. They had 2 pools that were very nice with pool attendants that didn't require charges. Beach and chairs were great. Dining was superior. Onsite shopping was fabulous. Free shows each night. Casino vibe was great.
Stayed 2 nights in Feb 2026

10/10 Excellent

DIANA

Stayed 4 nights in Feb 2026

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, food was good throughout the resort. Our only complaint was the service. We sat at the Italian restaurant for over 2 hours one night waiting for our food and there was no apology. We sat at the restaurant by the pool one night for 15 minutes and no one came to help us.
Stayed 4 nights in Feb 2026

10/10 Excellent

Joseph, Little Ferry

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Great restaurants.
Stayed 4 nights in Feb 2026

10/10 Excellent

Paul

Stayed 2 nights in Oct 2025

10/10 Excellent

Abi

Stayed 3 nights in Nov 2025

6/10 Okay

Omar

Liked: Amenities
Disliked: Cleanliness
Rooms were unimpressive. Got a free upgrade to the cabana room and the room was not clean, lighting was malfunctioning, dusty vents, drywall breaking down due to humidity, shower was leaking constantly. I expected more from a supposed 5 star hotel with a high price tag. Service was ok, staff were kind but wait staff at the restaurants take a long time to notice you were seated and serve you even when they were not busy. I personally would not categorize this as a luxury hotel, maybe a premium hotel at best. Pools we’re nice and clean access to the beach location close to airport is ideal for a quick trip but if you plan on staying a week or more I would definitely rather be at the Four seasons (formerly the St Regis).
Stayed 3 nights in Feb 2026

6/10 Okay

Susan

room not good not what i paid for and shower broken light plugs didn’t work by tv but staff was great
Stayed 4 nights in Feb 2026

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness
We have a good stay. The staff at all ends of the hotel have always been excellent; this isn't our first time staying here. The hotel does need some updating as it is getting a bit "old". Also, we were not happy with the resort fees and taxes that could have been better explained by Expedia to be honest. Expedia could also do a better job with the airline reservations because we incurred a lot of additional fees for things that we were not aware of with the airline booking. Again, this is a nice hotel, but it is time to give it a facelift. Another restaurant or two wouldnt be a bad idea either.
Stayed 4 nights in Feb 2026

10/10 Excellent

Toya

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The entire experience was excellent. I want to particularly mention Mike P. who was our waiter on the first night. He said he didn’t usually work in the restaurant but he did an excellent job explaining the dishes and was very attentive.
Stayed 5 nights in Feb 2026

8/10 Good

Jared

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall stay was great, and the staff was very friendly. My one complaint would be the resort fee. I’ve never seen this at any other hotel, but it appears to be variable based on the room rate (I believe about 20%). As a result, the daily resort fee for my stay including tax was $142…that’s outrageous considering it barely includes anything (no breakfast or parking). I think other hotels in San Juan are similarly outrageous with the resort fees, but I’ve never seen that anywhere else.
Stayed 3 nights in Feb 2026

8/10 Good

Linda

Stayed 3 nights in Jan 2026

8/10 Good

Matthew, Vineyard

Liked: Cleanliness, amenities, property conditions & facilities
Nice but old
Stayed 1 night in Feb 2026

6/10 Okay

david

Travelled with family
Liked: Amenities
hotel needs major upgrades, rooms old and run down, the grounds need maintenance
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Paul Daniel

Stayed 6 nights in Jan 2026

2/10 Terrible

STEPHEN

Stayed 3 nights in Jan 2026

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Pretty beach. Comfy amenities. We loved service on beach and the outdoor bistro for dinner.
Stayed 5 nights in Dec 2025