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Fairmont El San Juan Hotel

Property class: 5 and above

Choose dates to view prices

Photo gallery for Fairmont El San Juan Hotel

A grand hallway with ornate wood paneling, a patterned carpet, and a pool table.
Creator video - submitted by Travel Lover Worldwide MFC
A hotel room with a large window offering a view of the ocean and a pool area.
A modern hotel room with a large window offering a view of the ocean, a seating area with two armchairs and a table, and a framed artwork on the wall.
A pool area with a hot tub, a blue sofa, and a view of the beach.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6063 Isla Verde Avenue, Carolina, 00979
  • Place, Isla Verde Beach
    ‪8 min walk‬
  • Place, Pine Grove Beach
    ‪9 min walk‬
  • Place, Balneario de Carolina
    ‪19 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Fairmont, Room, 2 Queen Beds, Patio

A hotel room with two large beds, a desk, and a chair. There is a view of greenery outside the window.

Fairmont, Room, 2 Queen Beds, Patio

7.8 out of 10
Good
(36 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sofa, a small table, and a large window with curtains.

Deluxe Room, 1 King Bed

7.2 out of 10
Good
(38 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Fairmont, Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a sofa and armchairs, a small table, and a view of greenery through large windows.

Fairmont, Room, 1 King Bed

8.4 out of 10
Very good
(132 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Fairmont, Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Fairmont, Room, 2 Queen Beds

8.0 out of 10
Very good
(81 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

A hotel room with a large window offering a view of the ocean, a sofa, a coffee table, a desk, and a chair.

Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

A hotel room with a large window offering a view of the ocean, a sofa, a coffee table, a desk, and a chair.

Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

7.8 out of 10
Good
(7 reviews)
  • Partial ocean view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Fairmont, Room, 1 King Bed, Patio

A hotel room with a large bed, a desk, a chair, and a view of greenery outside.

Fairmont, Room, 1 King Bed, Patio

7.4 out of 10
Good
(16 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 1 Double Bed, Terrace, Poolside

A modern hotel room with a large bed, a sofa, a desk, and a view of the outdoors.

Villa, 1 Double Bed, Terrace, Poolside

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 Double Bed, Tower

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Grand Room, 1 Double Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Partial Ocean View, Tower

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned carpet.

Deluxe Room, 1 Queen Bed, Partial Ocean View, Tower

8.8 out of 10
Excellent
(5 reviews)
  • Partial ocean view
  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View, Tower

A hotel room with a large bed, a desk, a chair, and a view of the city.

Deluxe Room, 1 King Bed, Partial Ocean View, Tower

8.0 out of 10
Very good
(3 reviews)
  • Partial ocean view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 King Bed, Ocean View, Tower

A hotel room with a large bed, a desk, a chair, and a view of the city.

Grand Room, 1 King Bed, Ocean View, Tower

  • Ocean view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 Queen Bed, Ocean View, Tower

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned carpet.

Grand Room, 1 Queen Bed, Ocean View, Tower

  • Ocean view
  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of the beach.

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

  • Ocean view
  • 90 sq m
  • Sleeps 4
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Bungalow, 1 Double Bed, Terrace

A modern hotel room with a large bed, a flat-screen TV, a dining area with a view of the outdoors, and a large window.

Bungalow, 1 Double Bed, Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Villa, 1 Double Bed, Balcony, Ocean View

A hotel room with a large bed, a bench, a desk, and a balcony with a view of the ocean.

Villa, 1 Double Bed, Balcony, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Villa, 1 Double Bed, Terrace

A modern hotel room with a bed, a sofa, a coffee table, and a wall with framed pictures.

Villa, 1 Double Bed, Terrace

  • Garden view
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Villa, 2 Double Beds, Terrace

A hotel room with two beds, a large window, and a ceiling fan.

Villa, 2 Double Beds, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Parlor, 1 King bed)

A hotel room with a large bed, a desk with a lamp, a chair, a small table with flowers, and a wardrobe.

Suite, 1 King Bed (Parlor, 1 King bed)

  • 90 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 1 Double Bed, Balcony, Poolside

A hotel room with a large bed, a desk, a chair, a sofa, and a balcony with a view of palm trees.

Villa, 1 Double Bed, Balcony, Poolside

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Villa, 2 Double Beds, Terrace, Poolside

A hotel room with two beds, a wooden headboard, a dining area with a table and chairs, and a view of the outdoors.

Villa, 2 Double Beds, Terrace, Poolside

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned carpet.

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

  • Partial ocean view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Room, 1 King Bed, Tower

A modern hotel room with a large bed, a seating area with a sofa and armchairs, a small table, and a view of greenery through large windows.

Grand Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 2 Queen Beds, Accessible, Tower

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Grand Room, 2 Queen Beds, Accessible, Tower

7.0 out of 10
Good
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

A modern hotel room with a large bed, a seating area with a sofa and armchairs, a small table, and a view of greenery through large windows.

Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 2 Double Beds, Accessible, Terrace

A modern hotel room with two beds, a dining area, and a balcony with a view.

Villa, 2 Double Beds, Accessible, Terrace

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Fairmont, Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a seating area with a sofa and armchairs, a small table, and a view of greenery through large windows.

Fairmont, Room, 1 King Bed, Accessible

  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

A hotel room with a large bed, a desk, a chair, a sofa, and a balcony with a view of palm trees.

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

A hotel room with two beds, a desk, and a view of a pool and greenery.

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Villa, 2 Double Beds, Balcony, Poolside

A hotel room with two beds, a desk, and a view of a pool and greenery.

Villa, 2 Double Beds, Balcony, Poolside

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Villa, 1 King Bed, Accessible, Terrace (Poolside)

A modern hotel room with a large bed, a sofa, a desk, and a view of the outdoors.

Villa, 1 King Bed, Accessible, Terrace (Poolside)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

A modern hotel room with a large bed, a sofa, a desk, and a view of the outdoors.

Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

A hotel room with two beds, a wooden headboard, a dining area with a table and chairs, and a view of the outdoors.

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Room, 1 King Bed, Accessible, Ocean View

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Signature Room, 1 King Bed, Accessible, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

A modern hotel room with a large window offering a view of the ocean, a seating area with two armchairs and a table, and a framed artwork on the wall.

Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

  • Ocean view
  • 191 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Suite, 1 Queen Bed

  • 90 sq m
  • Sleeps 6
  • 1 Queen Bed
  • Free Wi-Fi

Villa, 2 Double Beds, Terrace, Ocean View (Casa Del Mar)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Fairmont El San Juan Hotel

Catch some rays at the beach or spend the day relaxing at Fairmont El San Juan Hotel's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Housekeeping is available on request.
Fairmont El San Juan Hotel offers 388 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Fairmont El San Juan Hotel. During your stay, you're just a quick walk from Isla Verde Beach. You'll find features such as free WiFi in public areas, plus 4 outdoor pools and 6 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Caribbean cuisine at Caña, one of the property's 6 restaurants and 7 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 4 outdoor pools
  • Indulge with facials, body wraps or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and volleyball
  • Guests have great things to say about the pool and the proximity to the airport
  • Just a 5-minute drive from The Mall of San Juan and 6 minutes from Museo de Arte de Puerto Rico
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). At Fairmont El San Juan Hotel, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury resort also offers outdoor tennis courts and a fitness centre. Parking is available for a fee.

This 5-star Carolina resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Caña – This restaurant specialises in Caribbean cuisine. Guests can enjoy drinks at the bar. Open daily.
El Bistro – This coffee shop serves breakfast and light fare. Open daily.
Chandelier Bar – This lobby lounge only serves light fare. Open daily.
Wine Bar – On-site wine bar. Open daily.
El San Juan Beach Club – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 27.85 per day; includes in/out privileges)
  • Secured valet parking on site (USD 33.45 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 41.74 for adults and USD 20.33 for children
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Caña
  • Chandelier Bar
  • El Bistro
  • El San Juan Beach Club
  • Wine Bar

Things to do

  • 14 gaming tables
  • 2 outdoor tennis courts
  • 298 slot machines
  • 4 outdoor pools
  • Beach club
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (15,000 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Shopping
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 9 floors
  • Ballroom
  • Built in 1958
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 111 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 41.74 for adults and from USD 20.33 for children
  • Secured self-parking fee: USD 27.85 per day (in/out privileges)
  • Valet parking fee: USD 33.45 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Resort & Hilton Hotel
El San Juan Casino Hilton
El San Juan Resort & Casino Hilton Hotel
El San Juan Hotel Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Puerto Rico
El San Juan Resort And Casino
El Resort & Casino Hilton Hotel
El San Juan Hilton
El San Juan Hotel Curio Collection Hilton Carolina
El Hotel Curio Collection Hilton
El San Juan Curio Collection Hilton Carolina
Juan Curio Collection Hilton
Fairmont El San Juan Carolina
Fairmont El San Juan Hotel Resort
Fairmont El San Juan Hotel Carolina
Fairmont El San Juan Hotel Resort Carolina
El San Juan Hotel Curio Collection by Hilton
Fairmont El San Juan Hotel (Opening January 2020)

Fairmont El San Juan Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1400 out of 2225 reviews
Rating 8 - Good. 346 out of 2225 reviews
Rating 6 - Okay. 238 out of 2225 reviews
Rating 4 - Poor. 119 out of 2225 reviews
Rating 2 - Terrible. 122 out of 2225 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, the outdoor pool and the beach very nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , wonderful beach pool area , beautiful island, will be back , thank you !
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

OLIVIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location close to the airport. Nice hotel, beautiful beach, warm clean pools.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent and very elegant hotel with attentive staff and efficient services !
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast buffet, worth every penny
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Trevon

Liked: Cleanliness, amenities, property conditions & facilities
Great service swim up bar clean room
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dilsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel!!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! The stunning lobby, nice beach, several pools and good food and staff make it the best choice for an upscale stay in San Juan.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the proximity of the hotel to the beach!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean beach, good restaurants
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel in the area!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dane

Bungalows are amazing!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A five star experience at a five star hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vanessa De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, fun amenities
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my wife there for our five year anniversary. Hotel was great. Staff was great. Food was great. The island was great. We had a beautiful time.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of the best, staff was awesome, food was great
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Taren

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room could have been cleaner... other than that I enjoyed my stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly knowledgeable of the property & rooms were very clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Carrie Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great time at the el San Juan!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience in every way!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Saida

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay with family.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Breanna D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was right there so no uber needed
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Apr 2026