La Concha Resort, Puerto Rico, Autograph Collection

4.0 star property

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7 restaurants, breakfast, lunch, dinner served; sushi
37-inch LCD TV with cable channels, TV, iPod dock
7 restaurants, breakfast, lunch, dinner served; sushi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
1077 Ashford Ave Condado, San Juan, 00907
  • Place, Casino del Mar at La Concha Resort
    ‪1 min walk‬
  • Place, Condado Beach
    ‪14 min walk‬
  • Place, Puerto Rico Convention Center
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

Deluxe Suite, 1 Bedroom, City View

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Resort View, Poolside

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Resort View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Balcony, City View (corner)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

La Concha Resort, Puerto Rico, Autograph Collection

Seafront resort with 2 beach bars, near Casino del Mar at La Concha Resort
Catch some rays at the beach or spend the day relaxing at La Concha Resort, Puerto Rico, Autograph Collection's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Housekeeping is available on request.
La Concha Resort, Puerto Rico, Autograph Collection offers 400 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and MP3 docking stations. Beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Elemara has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
La Concha Resort, Puerto Rico, Autograph Collection's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features such as free WiFi in public areas, plus 3 outdoor pools and 7 restaurants.
  • Free WiFi and wired Internet
  • For dining with a beachfront location, stop by Marena, one of the property's 7 restaurants and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to manicures and pedicures, facials or aromatherapy at Elemara
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, complimentary bicycles and volleyball
  • Guests have great things to say about the pool and the location
  • Steps from Casino del Mar at La Concha Resort and 12 minutes on foot from Condado Beach
  • Bus station shuttle shuttle service available for a fee
  • Pets welcome for a fee
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At La Concha Resort, Puerto Rico, Autograph Collection, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Art Deco resort also offers a 24-hour fitness centre, a garden and a terrace. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Marena – This beachfront bar only serves lunch.
The Loft Beach Front – Overlooking the ocean, this restaurant serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.
Solera – This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Komakai – This restaurant specialises in sushi and serves lunch and dinner. Open daily.
Aroma – Overlooking the pool, this café only serves breakfast. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Bus station shuttle (surcharge)
  • Parking on site (USD 20 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 44 for adults and USD 20 for children
  • 2 beach bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Komakai
  • Marena
  • Solera
  • The Loft Beach Front

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • 360 slot machines
  • 8 gaming tables
  • Beach volleyball
  • Beach yoga
  • Bingo
  • Casino (1,400 square foot of space)
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Nightclub
  • Sportsbook
  • Surfing/bodyboarding

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 30,788 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 3 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 50 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 44 for adults and from USD 20 for children
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Concha Renaissance
Concha Renaissance Resort
Concha Renaissance San Juan
Concha Renaissance San Juan Resort
Concha Resort
Concha Resort San Juan
Renaissance San Juan
Renaissance San Juan Resort
San Juan Renaissance
La Concha Renaissance San Juan
La Concha Renaissance San Juan Resort Resort
La Concha Renaissance San Juan Resort San Juan
La Concha Renaissance San Juan Resort Resort San Juan

La Concha Resort, Puerto Rico, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1524 out of 2160 reviews
Rating 8 - Good. 358 out of 2160 reviews
Rating 6 - Okay. 143 out of 2160 reviews
Rating 4 - Poor. 51 out of 2160 reviews
Rating 2 - Terrible. 84 out of 2160 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Vincent Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a good time staying there. The parking garage is a nightmare though- turns are way too small. But once there we enjoyed the beautiful beach and pools on p roperty.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent- roomy, comfortable and beautifully decorated. We just had one problem with checking in. We arrived very early and were told we could stow our luggage and they would contact us when the room was ready. At 3:30 we checked to see if the room was ready yet but it was not. At 4:39 we returned to see many others checking in. We had to wait in line and the young lady that then checked us in (the same person that earlier said the room was not ready) checked us in. We were upset for the delay but she just asked if anyone had texted us. We said no- she looked at the computer and found the wrong number had been entered. Despite us being upset by all this she never apologized or acknowledged our frustrations. Instead she just kept talking at us - ignoring any concerns we expressed which just made us more frustrated. A little understanding or compassion would have gone a long way.
Stayed 5 nights in Jul 2025

10/10 Excellent

Brian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was super nice, they had almost everything u needed, they even have feminine product at the front and everything was super clean and smelled super good
Stayed 7 nights in Jul 2025

10/10 Excellent

JORGE R RODRIGUEZ

Stayed 5 nights in Jun 2025

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything good vies
Stayed 3 nights in May 2025

10/10 Excellent

Darcie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean y excellent servicio
Stayed 4 nights in Jun 2025

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable! Beautiful resort with everything you can possibly think of. Staff was fantastic. Definitely will return to La Concha.
Stayed 6 nights in Jul 2025

2/10 Terrible

Idelvys, MIAMI

Travelled with family
Came to visit PR for the first time with my family to a recommended hotel La Concha at San Juan however the check in process was a nightmare, I arrived early from Miami and I was explained the check in was scheduled at 4:00 pm. I went to have lunch and to enjoy de facility waiting for my room to begin my adventure at the very recommended hotel, however Kenia the front desk lady which was very professional and kind, was not able to give me a reasonable explanation after a few hours of waiting and past 4:00 pm the said check in hours about this status of my room. She requested help to Kenia the housekeeping supervisor which arrived being mean and defiant with me stating that I HAVE TO WAIT. Me, the person that was patiently waiting just asking for a good reason and a smile, the person that paid a lot of money and just wanted to spent a good weekend with his family. At the end when I received my room front desk gave me the wrong room and u had to return for a change, kind of a joke. La Concha Renaissance must choose better the person facing their guests Kenia must not be doing that job.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Anita

Stayed 1 night in Jul 2025

8/10 Good

sirrena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria was great . The staff was great food at the solera was amazing
View from poolside
Poolside at one for the pools
Snapper at Solera
Stayed 3 nights in Jun 2025

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was excellent place is great and clean right on the beach wonderful pools 10 stars ⭐️ loved it can’t wait to go back the hotel itself was worth every penny the view was like nothing I have ever seen must get ocean view
Stayed 4 nights in Jul 2025

10/10 Excellent

Heidy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort
Stayed 4 nights in Jul 2025

6/10 Okay

Ignacio

Travelled with partner
Liked: Amenities, property conditions & facilities
The beach was amazing and the beach staff service was amazing. The staff will move the chairs and umbrellas to your liking.
Stayed 5 nights in Jun 2025

10/10 Excellent

Anna Konara, New york

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Right next to the beach, bars and restaurants nearby. Family and I enjoyed our 4th of July weekend there. Would definitely recommended this for your moneys worth.
Ocean view double room view
Daughter enjoying the sand in her toes.
Stayed 3 nights in Jul 2025

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Only complaint is the room needs some form of soundproofing. We could hear everything from the hall and room next door. Made it very difficult to sleep.
Stayed 3 nights in Jul 2025

4/10 Poor

Candido

Stayed 4 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

2/10 Terrible

Andre

Liked: Cleanliness
Fire alarm issues
Stayed 2 nights in Jul 2025

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a frequent visitor to various resorts in warm countries, I was very pleased with La Concha's immaculate maintenance and architectural beauty. There wasn't even a hint of a moldy smell, and the gentle, white, crisp decor was soothing. Additionally, the staff's professionalism added value to this resort. You can always expect a warm greeting in Spanish and/or English from employees at all levels. Kenia, at check-in, prepared you for your stay. She enthusiastically shared restaurants and other must-sees. Karla, by the pool, was the icing on the cake. With her historical knowledge about the resort, she took time to ask how my day was going. La Concha is not just a beautiful lodging; it's a lovely sensory experience that makes you feel at home, even when you're away from home.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jekela H

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff and gym staff were the best. Espresso martini were the best at the lobby bar.
Ladies Night Out
Twins meet Twins Birthday Dinner
One hot summer weekend
Champagne Time
Stayed 4 nights in Jun 2025

10/10 Excellent

Stancey

Stayed 4 nights in Jun 2025

10/10 Excellent

Ivone

Stayed 2 nights in Jul 2025

4/10 Poor

Magda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was booked as a kid friendly resort with a beach. Nowhere it said that you can't swim Or no swimming at the beach when we booked. As we approach the beach and realized there are NO swimming flags we asked and locals provided information that there are rip tides and several tourist have Died. This is so unprofessional and careless . The advertisement is a bait and switch. The resort blames it fully on orbits that it should state NO SWIMMING!!! I booked this with my 5 year old and Sick husband that has Parkinson's
Stayed 4 nights in Jul 2025