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The Gallery Inn

3.0 star property

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Photo gallery for The Gallery Inn

Courtyard
Garden
Garden
Garden
Banquet hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
204-206 Norzagaray, Old San Juan, San Juan, 00901
  • Place, Catedral Basilica Menor de San Juan Bautista
    ‪5 min walk‬
  • Place, Castillo de San Cristobal
    ‪6 min walk‬
  • Place, Port of San Juan
    ‪9 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed | Tempur-Pedic beds, individually decorated, individually furnished, desk

Economy Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Tempur-Pedic beds, individually decorated, individually furnished, desk

Classic Double Room

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Premium Room

Premium Room | Tempur-Pedic beds, individually decorated, individually furnished, desk

Premium Room

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Tempur-Pedic beds, individually decorated, individually furnished, desk

Superior Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Tempur-Pedic beds, individually decorated, individually furnished, desk

Deluxe Suite

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Single Sofa Bed

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About this property

The Gallery Inn

This smoke-free hotel features 3 restaurants, an outdoor pool and 3 bars/lounges. Other amenities include a rooftop terrace, a coffee shop/cafe and a microwave in a common area.
The Gallery Inn offers 22 accommodations with air conditioning. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature Tempur-Pedic mattresses. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Gallery Inn, you're just a quick walk from Port of San Juan. You'll find features such as 3 restaurants, 3 bars and an outdoor pool.
  • Drinking and dining options include 3 restaurants, a coffee shop and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a gift shop, multilingual staff and a rooftop terrace
  • 9 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at The Gallery Inn.

This 3-star San Juan hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Studio Hall – This piano bar only serves dinner.
Nico's Rooftop Lounge – Overlooking the ocean, this rooftop bar only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Cafe De Galeria – This bistro serves breakfast and lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: High-speed internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cafe De Galeria
  • Nico's Rooftop Lounge
  • Studio Hall

Things to do

  • Concerts/live shows
  • Outdoor pool
  • Piano

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • No lift
  • Tile flooring in public areas

More

  • 5 buildings
  • Built in 1961
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee for check-in between 10:00 PM and midnight

Minimum check-in age - 21

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 11 per cent of room rate
The resort fee includes:
  • Internet access
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 0 to 50 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Gallery Inn

Gallery Inn San Juan

Gallery San Juan

The Gallery Hotel San Juan

The Gallery Inn Hotel

The Gallery Inn San Juan

The Gallery Inn Hotel San Juan

The Gallery Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 225 out of 455 reviews
Rating 8 - Good. 122 out of 455 reviews
Rating 6 - Okay. 57 out of 455 reviews
Rating 4 - Poor. 25 out of 455 reviews
Rating 2 - Terrible. 26 out of 455 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

William, BUFFALO

Liked: Cleanliness, amenities, property conditions & facilities
The room after room of eclectic art is mesmerizing. It’s just so interesting to look around the place. The staff are always courteous and in general we loved it.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kacee

Liked: Cleanliness, staff & service, amenities
This wasn’t a room to sleep in, but an immersive experience. In a city built in 1521, this property feels like one of the oldest. The character of The Gallery was one for lifetime memories. The staff were wonderful and there are many live-in parrots. The collection of art is better than a lot of museums. Just truly a special place.
Stayed 1 night in Feb 2026

8/10 Good

Steve

Clean bedding and helpful staff. A very quirky and authentic hotel in the heart of Old San Juan. Recommended.
Stayed 2 nights in Feb 2026

6/10 Okay

Jim

Stayed 1 night in Feb 2026

8/10 Good

A

Liked: Cleanliness, staff & service
The Gallery Inn is great, fun, music, staff, guests. Expedia/Hotel.com isn’t. Paid for a superior room, not a standard. Bait and switch… and their phones cut out. Can’t reach. Never again, any Expedia owned booker.
Stayed 3 nights in Feb 2026

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a state of disarray like ive never seen before. Garbage in the front of the hotel, staff didnt know what they were doing, had to walk a half mile to park with luggage, when , if told , i could have just dropped off. Coffee was hit or miss...Every where i looked was dirty. Be careful of stairs theyre half broken, total hazard. The hotel seems to be a has been place to be, which is a shame because if taken care of properly it could be a charming place. Highly disappointed
Stayed 2 nights in Feb 2026

10/10 Excellent

Lisa

Stayed 1 night in Feb 2026

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Staff was very helpful. The hotel was charming in decor and in a very good location. I would have appreciated a way to get a cup of coffee early in the morning and hot water in the shower.
Stayed 2 nights in Feb 2026

2/10 Terrible

roxanne

Travelled with group
Disliked: Amenities
Toilet didn’t flush, no water pressure. 3rd bed was horrible like a brick and not for an adult. That room was hot, noisy and bright all night. Bitten by a ton of mosquitos. Not suited for sleeping at all
Stayed 1 night in Feb 2026

2/10 Terrible

Indra

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, smelly, stick, run down place. It looks great only on website, very misleading, but reality doesn’t match description. Very disappointed. The worse establishment I have stayed.
Stayed 2 nights in Feb 2026

8/10 Good

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was great in old San Juan, the staff were pleasant, the owner was very nice, the upstairs bar was busy and the downstairs bar was great! The musicians were really good as well, the downside was the pool was closed, the music across from the hotel in La Perla played all night the music permeated throughout our 2 rooms all night!
Stayed 1 night in Feb 2026

10/10 Excellent

Carri

Travelled with family
Liked: Cleanliness, staff & service
Great location! Very unique and eclectic! Lots of detail!
Stayed 1 night in Feb 2026

4/10 Poor

Sonia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for 3 nights and 4 days. The room was not cleaned during my whole stay. The bed sheets were dirty upon my arrival, there was not hot water, and my room was full of mosquitos. I was excited to go back after my last stayed over 10 years ago but the experience was totally different this time.
Stayed 3 nights in Feb 2026

6/10 Okay

Denise

Travelled with partner
Disliked: Property conditions & facilities
Good-The room=clean. Bed=comfortable. Bathroom=across the hall and private. The hotel was a unique experience. Right across from the water. Bad-daytime desk attendant was very rude and acted like i was bothering her(for ice). The worst was the steps into and around the hotel. They are breakimg apart and uneven. Making it very difficult to walk up and down. If you have even the slightest handicap(even a sprained ankle) i would NOT book this hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at The Gallery Inn. Our room was clean with a great view of the Ocean. The staff was very attentive and helpful. The food and drinks prepared on site were excellent. The live music in the evening and interesting nature of the space will ensure that we return here when we come back to Puerto Rico.
Stayed 1 night in Feb 2026

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely gorgeous. I adored the history and small details. The birds was a pleasant bonus. The staff was all super friendly and interesting to talk to. The views were lovely. I will definitely stay here again.
Stayed 4 nights in Feb 2026

8/10 Good

Frank

Disliked: Property conditions & facilities
Staff was very good, rooms were in need of repairs, door lock didnt work, bathroom door fell off, electric switch with no cover, very dusty.
Stayed 3 nights in Jan 2026

6/10 Okay

Chantal

Stayed 1 night in Feb 2026

10/10 Excellent

Anne Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Eclectic, cool vibe!
Stayed 2 nights in Jan 2026

4/10 Poor

Mandelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a balcony and a window that opened. The door had a security roller stuck 1/3rd way down. Other curtain broken and permanently down. No cleaning. Floor very dirty. Toilet leaked at night on floor. Staff are amazing! So kind and helpful. Hotel is dirty and neglected.
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleased to have discovered The Gallery Inn. It is the most fun and unusual place we have ever stayed. Every night there is a professional piano performance; the night we were there Dave Hull played- he was great, as was the second performer. The Inn's owner, Jan, sang along, while her pet parrot danced on the grand piano, whistling to the music. It was extraordinary. The Inn is filled with artwork that Jan has created over her long career. The staff was really nice too. We hope to return.
Stayed 2 nights in Jan 2026

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities
This is one of the most amazing boutique hotels I’ve been to. The history, the stories, the space, the birds! It’s like walking through a museum. The room I was in was amazing: big, original doors and window doors, four-post bed, literally WC… just lovely. Highly recommend. The location is amazing. The rooftop bar has a great view. Rests and everything within walking distance.
Stayed 1 night in Jan 2026

8/10 Good

Pamela, Lewes

Liked: Cleanliness
This Inn has real artsy vibe. Lots of Art, Lots of Music. Kind of an “old world feel.” Some of the rooms are better than others. Accessibility is an issue here, if you can’t do stairs or they are difficult for you.
Stayed 2 nights in Jan 2026

2/10 Terrible

Jackie, mandeville

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Maneuvering all the steep and difficult stairways was horrible. The rooms were in ill repair. The hot water didn’t last more than 10 min. There was a mysterious hole in the ceiling above the toilet. The floors were filthy. Good location but that was it!
Stayed 1 night in Jan 2026

2/10 Terrible

Luis, Livingston

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The toilet is clogged and I spent 30 minutes and could not fix it. I asked the front desk to give me a bottle of DRANO, but he said people in the maintenance department are gone for the night. We are going to get up at 6 am and leave at 7 am and most likely we will not be able to use the toilet.
Stayed 1 night in Jan 2026