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Aparthotel

Urban Suites Apart Hotel

3.0 star property

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Photo gallery for Urban Suites Apart Hotel

Standard Suite, 1 Queen Bed, Accessible | Living room | 40-inch flat-screen TV with cable channels, TV, Netflix
Interior
Interior
BBQ/picnic Area
1 bedroom, Frette Italian sheets, premium bedding, down duvets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Pet-friendly
  • Kitchen
  • Barbecue grill

Explore the area

View in a map
Calle Don Bosco Edificio Altos Del Sur, Santa Cruz, SANTA CRUZ, 5913
  • Ramon Tahuichi Aguilera Stadium
    ‪14 min walk‬
  • Plaza 24 de Septiembre
    ‪15 min walk‬
  • Ventura Mall
    ‪7 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Suite, 1 Queen Bed, Accessible

Standard Suite, 1 Queen Bed, Accessible | City view

Standard Suite, 1 Queen Bed, Accessible

  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

Family Apartment | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Family Apartment

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Sofa Beds

View all photos for Superior Suite, City View, Tower

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Suite, City View, Tower

  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Apartment

40-inch flat-screen TV with cable channels, TV, Netflix

Deluxe Apartment

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

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About this property

Urban Suites Apart Hotel

Aparthotel with free parking, a quick walk to Blacutt Square
Along with an outdoor pool, this smoke-free aparthotel has a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, Access to hot tub and dry cleaning are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. A flat-screen TV with cable channels and Netflix provide a bit of entertainment, and guests will also find comforts, such as Frette Italian sheets and a pillow menu.
Urban Suites Apart Hotel offers 16 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. Beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels, pay-per-view films and Netflix. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Urban Suites Apart Hotel, you're just a quick walk from Blacutt Square. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2015, this comfortable aparthotel has 16 apartments over 2 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a balcony or patio and a living room
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Within a 15-minute walk of Blacutt Square and Ramon Tahuichi Aguilera Stadium
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome free of charge
As a guest of Urban Suites Apart Hotel, you'll find an outdoor pool, Access to hot tub, a sauna, and a fitness centre. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Urban Suites Apart Hotel. Free self parking is available.

This 3-star Santa Cruz aparthotel is smoke free.

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Highchair

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Minibar

Bedrooms

  • Bedroom
  • Down comforter
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Window screens

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Netflix
  • Pay films

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a hospital

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 16 units
  • 2 floors
  • Banquet hall
  • Built in 2015
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in fee: USD 25 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Public bath
  • Sauna
  • Hot tub

Access methods

Access code, front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 11:00 PM and 7:00 AM
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and sofa beds
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Urban Suites Apart Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

URBAN SUITES Apartment Santa Cruz
URBAN SUITES Santa Cruz
URBAN SUITES
Urban Suites Apart Santa Cruz
Urban Suites Apart Hotel Aparthotel
Urban Suites Apart Hotel Santa Cruz
Urban Suites Apart Hotel Aparthotel Santa Cruz

Urban Suites Apart Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Great value'......'...................................
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, super helpful. clean, straightforward service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2019

8/10 Good

Ignacio

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service

Good vs Bad

It is a nice studio apartment in a good area although not centrally located. Everything looks good except for the shower which is tiny and makes showering difficult. The a/c in the bedroom didn’t cool so I called but they never fixed it.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Okay place horrible service does not comply with advertised terms
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are impeccably clean and comfortable. Randy and staff are friendly and helpful.
Stayed 1 night in Aug 2019

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Kim, Cincinnati Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel went out of their way to make sure we communicated, prior to our arrival, to ensure we had transport from and back to the airport. We arrived late in the evening and had no dinner, the hotel took care of us and ordered food and brought it to our room. The room was beautiful and clean. We were only there for an overnight stay but wish we had longer.
Stayed 1 night in Jul 2018

10/10 Excellent

Andrea, La Paz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy and fast check in

We were 3 people and requested the sofa bed...everything was ready for us. The location perfect, new and clean. The full size bed was comfortable.
Stayed 1 night in Apr 2018

8/10 Good

tony, New York city.

Liked: Cleanliness, property conditions & facilities, room comfort

New

Exelente & New closest to the city modern nice view to the city
Stayed 2 nights in Jan 2018

8/10 Good

Rosa Maria

Liked: Cleanliness, room comfort
Stayed 12 nights in Dec 2023

10/10 Excellent

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sehr gut, vielen DAnk!
Stayed 1 night in Sep 2023

4/10 Poor

CLAUDIA

Stayed 2 nights in Sep 2022

2/10 Terrible

Rosmery

Stayed 1 night in May 2022

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Habitación estandar amplia y bonita vista hacia parque. Buena relación precio-calidad.
Stayed 4 nights in May 2022

8/10 Good

Ysilda

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El baño muy pequeño o seas la ducha es incómoda
Stayed 2 nights in May 2022

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location , worth every penny !! Restaurant were fine as well ! Meatball offer was funny , Mikko
Stayed 9 nights in May 2020

2/10 Terrible

Alvaro, Panama

Business traveller
Disliked: Amenities
Una verguenza de establecimiento, estuve 1 hora esperando a que el guardia del hotel logre comunicarse con el administrador, porque no tenia ningun siatema para verificar mi codigo de reserva, encima no queria gasta su cresito para llamar y tuve que llamar de mi celular consumiendo mis datos de Panama, su sistema es manual, cuanso llega el huesped el portero tiwnw que llamar al administrador y si este no contesta o no esta disponible tienes que esperar hasta 1 hora como en mi caso. El asensor de la izquierda esta dañado, mientras esperaba bajo alguien a infirmar que wl asensor se habia parado en el piso 3, asi que solo queda subir oor el de la derecha. Es una verguenza que Expedia permita este tipo de hoteles en su plataforma, puedwn revisar mis registros de viajes y uso bastante esta app y nunca me paso algo asi. Si no era que le llame la atencion al portero y le llame mas de 20 veces, me.hubieran dejado afuera toda la noche. Verguenza de verdad.
Stayed 1 night in Mar 2020

8/10 Good

Joan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

La verdad que el lugar es bonito ,cómodo y céntrico en la ciudad
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

André

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Edvaldo jose

Stayed 1 night in Oct 2019