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Hilton Garden Inn Santa Marta

3.5 star property

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Photo gallery for Hilton Garden Inn Santa Marta

Terrace/patio
Terrace/patio
Room, 2 Double Beds, Ocean View | In-room safe, blackout curtains, soundproofing, free cots/infant beds
Lobby
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service

Explore the area

View in a map
Carrera 1C No. 24-04, Santa Marta
  • Place, Marina Santa Marta
    ‪3 min walk‬
  • Place, Parque de los Novios
    ‪4 min walk‬
  • Place, Santa Marta Cathedral
    ‪9 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Double Beds

8.8 out of 10
Excellent
(21 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(14 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilton Garden Inn Santa Marta

Hotel in Santa Marta with bars/lounges and fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
Hilton Garden Inn Santa Marta offers 132 air-conditioned accommodations with laptop-compatible safes and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Santa Marta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Santa Marta. During your stay, you're just a quick walk from Santa Marta Bay. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi and wired Internet
  • Free self-parking
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Santa Marta Bay and 3 minutes on foot from Marina Santa Marta
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Santa Marta offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A terrace, multilingual staff, and a garden are also featured at Hilton Garden Inn Santa Marta. Free self parking is available.

This 3.5-star Santa Marta hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Garden Grille & Bar – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; COP 47,000 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 75000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately COP 47000 per person
  • Pet fee: COP 75000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Santa Marta Hotel
Hilton Garn Inn ta ta Hotel
Hilton Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel
Hilton Garden Inn Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel Santa Marta

Hilton Garden Inn Santa Marta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 817 reviews
Rating 8 - Good. 196 out of 817 reviews
Rating 6 - Okay. 62 out of 817 reviews
Rating 4 - Poor. 33 out of 817 reviews
Rating 2 - Terrible. 29 out of 817 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alvaro Ernesto

Liked: Cleanliness, amenities
Pleasent.
Stayed 4 nights in Aug 2025

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly!!!! Thank you!!!
Stayed 4 nights in Aug 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome! The staff was very friendly and helped me to get around.
Stayed 7 nights in May 2025

10/10 Excellent

REMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Apr 2025

6/10 Okay

Gervaise

Travelled with family
Disliked: Cleanliness

Not impressed

Windows had not been clean in ages, within booking in and paying at desk, tell phone room to ask for payment, told them paid, when booking out agains said had not paid, thus took staff 10 minutes to confirm paid within 5 minutes at hotel. Pool is just a big bath, 20 people in pool it was full
Stayed 4 nights in Jul 2025

8/10 Good

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly decent location. A couple of restaurants and a grocery store within a block. Also walking distance from Marsol bus station. About a half mile from Parque de Novios. Breakfast was good. I did wait 25 minutes for an omelette that never arrived at my table. It was very busy that morning. Room was básico but comfortable. I would stay there again.
Stayed 5 nights in Jul 2025

10/10 Excellent

JOSEPH, SUNNY ISLES BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for value
Stayed 5 nights in Jul 2025

10/10 Excellent

Maribel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo estaba muy bien
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Joshua

Stayed 3 nights in Jun 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mayra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff is super friendly and nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Liliana, Edmonton

Stayed 1 night in Jun 2025

6/10 Okay

Jaime

Travelled with group
Liked: Cleanliness
Not the best place in the area. Small bottles of water were for free the first day then we had to pay for them when other hotels are courtesy.The gym and pool are not the best either. Staff is friendly and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.. location was excellent, service was excellent
Stayed 2 nights in Jun 2025

8/10 Good

Guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
This is my #1 spot to stay at when in Santa Marta.
Stayed 3 nights in Jun 2025

8/10 Good

Murray

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, close to marina, clean rooms, but AC wasn’t cold enough.
Stayed 2 nights in Jun 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, made the vacation very pleasant!
Stayed 6 nights in Jun 2025

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in May 2025

10/10 Excellent

celso r

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was always helpful and polite
Stayed 3 nights in May 2025

8/10 Good

Mehran

Stayed 3 nights in May 2025

10/10 Excellent

Felipe Antonio, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025