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Hilton Garden Inn Santa Marta

3.5 star property

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Photo gallery for Hilton Garden Inn Santa Marta

Terrace/patio
Dock
Terrace/patio
Lobby
Room, 2 Double Beds, Ocean View | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
Carrera 1C No. 24-04, Santa Marta
  • Parque de los Novios
    ‪4 min walk‬
  • Bahia de Santa Marta
    ‪5 min walk‬
  • Santa Marta Cathedral
    ‪9 min walk‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Double Beds, Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed, Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools, pool loungers, lifeguards on site

Hilton Santa Marta

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, (360)
The price is €137
for 1 room
22 Jun - 23 Jun
Hilton Santa Marta

About this property

Hilton Garden Inn Santa Marta

Hotel with free parking, a short walk to Parque de los Novios
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
Hilton Garden Inn Santa Marta offers 132 air-conditioned accommodations with laptop-compatible safes and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Santa Marta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Santa Marta. During your stay, you're just a quick walk from Parque de los Novios. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi and wired Internet
  • Free self-parking
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 2-minute drive from Parque de los Novios and 13 minutes from Rodadero Beach
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Santa Marta offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A terrace, multilingual staff, and a garden are also featured at Hilton Garden Inn Santa Marta. Free self parking is available.

This 3.5-star Santa Marta hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Garden Grille & Bar – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; COP 47,000 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 75000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately COP 47000 per person
  • Pet fee: COP 75000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Santa Marta Hotel
Hilton Garn Inn ta ta Hotel
Hilton Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel
Hilton Garden Inn Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel Santa Marta

Hilton Garden Inn Santa Marta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 457 out of 759 reviews
Rating 8 - Good. 183 out of 759 reviews
Rating 6 - Okay. 57 out of 759 reviews
Rating 4 - Poor. 33 out of 759 reviews
Rating 2 - Terrible. 29 out of 759 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fernanda

Stayed 1 night in Mar 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

8/10 Good

Lila Yohana Arango

Stayed 1 night in Feb 2025

10/10 Excellent

Julian

Stayed 2 nights in Feb 2025

10/10 Excellent

Arley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall expect a Hilton standard of a 3 Star, very good.
Stayed 6 nights in Feb 2025

10/10 Excellent

Denys

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton is the best hotel you can find in Santa Marta all this close and very convenient. the Staff was amazing with us we loved our stay there, surely our next visit would stay there again
Stayed 5 nights in Feb 2025

10/10 Excellent

Nazlin

Travelled with partner
Very clean, great staff, close to downtown, beach and shopping.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael, Minong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay clean comfortable rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is as advertised and we used the pool which was quite nice with a bar there.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael, Minong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce hotel, clean, friendly staff, great views, good value
Stayed 1 night in Feb 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

elmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice Property
Stayed 3 nights in Jan 2025

10/10 Excellent

Aura

Stayed 4 nights in Jan 2025

10/10 Excellent

Sara

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and conveniently located near the marina and dinning/fun options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hugo

Stayed 2 nights in Jan 2025

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Johny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very professional
Stayed 3 nights in Jan 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient if the plan is goin for tours ,walked around the area for lunch or dinner , chopping is perfect safe for tourist .
Stayed 4 nights in Jan 2025

8/10 Good

nICOLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Ok

I think that it's a 'Ok hotel'. Good place but not more.
Stayed 3 nights in Jan 2025

8/10 Good

Oscar

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

James, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, room, and staff are very nice and the location is excellent but coffee for the "in-room" coffee maker was only complimentary for the first night. A little ridiculous for $250/night hotel. I couldnt even buy coffee packages for the room. Every morning I had to get dressed and go down to the restaurant to get coffee to take back to my room before I could relax and enjoy the wonderful, ocean, beach and harbour view.
Stayed 6 nights in Jan 2025

4/10 Poor

Carlos

Disliked: Staff & service, property conditions & facilities
I didn’t like that hotel
Stayed 16 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Average hotel

We arrived at 3H30PM and check-in was at 3PM and the room was not ready. We had to wait 30 minutes at the bar with our luggage. Additionally, we requested a wine opener to open our wine bottle and it was broken. We had to wait in the lobby for almost 1 hour before they found one. It is not the service expected from a Hilton.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!!!

I had a great stay at the hotel! Henty (I think that's his name) was a great receptionist and very patient with me since I don't understand Spanish very well. He spoke English and helped me with my Spanish words. This was my first time in Santa Marta and I expected nothing less from a Hitlon property. They operate on excellence!
Stayed 2 nights in Jan 2025

4/10 Poor

Mauricio

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024