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NH Ciudad de Santander

3.0 star property

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Welcome to CIUDAD DE SANTANDER, where a modern entrance sets the tone for a stylish stay.
Welcome to our reception area, where guests can check in and relax in a bright, airy space with a comfortable seating area.
Relax in a spacious room with a large bed, flat-screen TV, and a small table for your convenience.
Indulge in a spread of cheeses, meats, salads, and fresh fruits.
Relax in this stylish living room with a large sectional sofa, smaller sofa, and armchairs.

Popular amenities

  • Room service
  • Air conditioning
  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
Paseo Menendez Pelayo, 13-15, Santander, Cantabria, 39006
  • Santander Ferry Terminal
    ‪11 min walk‬
  • Santander Cathedral
    ‪11 min walk‬
  • Palacio de la Magdalena
    ‪7 min drive‬
  • Santander (SDR)
    ‪10 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, rollaway beds

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, rollaway beds

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

NH Ciudad de Santander

Pet-friendly hotel connected to the convention centre in Santander with a bar
This smoke-free hotel features a bar/lounge, a snack bar/deli and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
NH Ciudad de Santander offers 62 accommodations with minibars and a safe. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Santander hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at NH Ciudad de Santander, you're connected to the convention centre and just a quick walk from Centro Cultural Doctor Madrazo. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 14 minutes by foot from Santander Ferry Terminal and a 5-minute drive from El Sardinero Beach
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 258 square feet (24 square metres) and includes a conference centre. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly NH Ciudad de Santander. Parking is available for a fee.

This 3-star Santander hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 11 per night)
  • Street parking available
  • Secured, covered parking on site (EUR 15 per night)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 13 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (258 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 39.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Covered self-parking fee: EUR 15 per night
  • Nearby parking fee: EUR 11 per night (984 ft away)
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 39.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Ciudad Santander
Nh Ciudad Santander Hotel
Nh Hotels Santander
NH Ciudad de Santander Hotel
NH Ciudad de Santander Santander
NH Ciudad de Santander Hotel Santander

NH Ciudad de Santander Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 230 reviews
Rating 8 - Good. 95 out of 230 reviews
Rating 6 - Okay. 20 out of 230 reviews
Rating 4 - Poor. 6 out of 230 reviews
Rating 2 - Terrible. 4 out of 230 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Minh

Stayed 2 nights in Apr 2025

2/10 Terrible

Jorge

Stayed 1 night in Apr 2025

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large comfortable room. Conveniently located at walkable distance from the centre. The car park is a bit expensive and quite narrow.
Stayed 1 night in Dec 2024

10/10 Excellent

Gregg

Stayed 3 nights in Dec 2024

10/10 Excellent

Axel

Stayed 1 night in Oct 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Amazing, very helpful front desk staff. Comfortable beds.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Staff was very accommodating and friendly!
Stayed 1 night in Sep 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice people work there

the place was nice, but with very limited parking that was failed to be disclosed on the Hotel.com website. on our arrival, on a rainy night no parking was available . having to park 5 blocks away and having to climb a steep him. had I know the limitations, I would have booked on another hotel. the rest of the nights I was able to park in the hotel parking
Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro

Stayed 1 night in Jul 2024

10/10 Excellent

Magdalena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

julito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Mar 2024

8/10 Good

Marta

Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for dogs / The Ferry.

Second time I’ve stayed here. Ideal stopover for the Ferry and they are good with dogs (they put a dog bed in the room). Staff always friendly and helpful.
Stayed 1 night in Mar 2024

6/10 Okay

CARLOS

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Ana, Santa Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jaci

Stayed 1 night in Jul 2023

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great experience due to excellent staff.

Extremely friendly and welcoming reception staff. Smooth , no hassle checkin and out. Great location, breakfast was superb, hot and cold options were varied and good quality products. Service again was excellent. Would definitely use again.
Stayed 1 night in Apr 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo nos quedamos por una noche y todo estuvo muy bien. Las atenciones excelentes, parking pago en el mismo hotel y pudimos conocer Santander caminando ya que está bien ubicado.
Stayed 1 night in Jan 2023

6/10 Okay

Ignacio

Stayed 1 night in Jan 2023

10/10 Excellent

Phillip

Stayed 1 night in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, handy location.

Really pleasant stay. Staff were super friendly and relaxed (seems to be very common in Santander). Walking distance to the main beaches and centre of town.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central very pleasant staff plan to return
Stayed 2 nights in Jun 2022

10/10 Excellent

Evangelos

Stayed 1 night in Mar 2022