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The Siena PRIMO

5.0 star property

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Exterior
Breakfast, lunch and dinner served
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
158-7, Yongheung-ro 66beon-gil, Seogwipo, Jeju Island, 697-828
  • Place, Jeju World Cup Stadium
    ‪7 min drive‬
  • Place, Eongtto Falls
    ‪7 min drive‬
  • Place, Jeju Waterworld
    ‪8 min drive‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

Premium bedding, minibar, in-room safe, desk

Deluxe Family

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Kids Suite

Premium bedding, minibar, in-room safe, desk

Kids Suite

  • 106 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

  • 83 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Penthouse

Premium bedding, minibar, in-room safe, desk

Penthouse

  • 106 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 1 King Bed and 3 Large Single Beds

View all photos for Kids Penthouse

Premium bedding, minibar, in-room safe, desk

Kids Penthouse

  • 127 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Large Single Bunk Beds

View all photos for Kids Bunker

Premium bedding, minibar, in-room safe, desk

Kids Bunker

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bunk Bed

View all photos for Kids Family

Premium bedding, minibar, in-room safe, desk

Kids Family

  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Kids Princess

Premium bedding, minibar, in-room safe, desk

Kids Princess

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Penthouse

Premium bedding, minibar, in-room safe, desk

Royal Penthouse

  • 127 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for [All inclusive PKG] Deluxe King (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Deluxe King (Breakfast and Dinner for 2)

  • Sleeps 2
  • 1 King Bed

View all photos for [All inclusive PKG] Deluxe Family (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Deluxe Family (Breakfast and Dinner for 2)

  • Sleeps 4
  • 2 Queen Beds

View all photos for [All inclusive PKG] Royal Penthouse (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Royal Penthouse (Breakfast and Dinner for 2)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for [All inclusive PKG] Kids Bunker (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Bunker (Breakfast and Dinner for 2)

  • Sleeps 3
  • 1 King Bed and 1 Large Single Bunk Bed

View all photos for [All inclusive PKG] Kids Suite (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Suite (Breakfast and Dinner for 2)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

View all photos for [All inclusive PKG] Kids Family (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Family (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for [All inclusive PKG] Kids Penthouse (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Penthouse (Breakfast and Dinner for 2)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Large Single Bunk Beds

View all photos for [All inclusive PKG] Kids Princess (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Princess (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for [All inclusive PKG] Family Suite (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Family Suite (Breakfast and Dinner for 2)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for [All inclusive PKG] Penthouse (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Penthouse (Breakfast and Dinner for 2)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 3 Large Single Beds

Similar properties

Exterior
The Siena Resort
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.5 out of 5, Wonderful, 64 reviews
The price is €282
includes taxes & fees
19 Jan - 20 Jan
The Siena Resort

About this property

The Siena PRIMO

Luxury hotel with lazy river and steam room
This smoke-free hotel features an outdoor pool, a restaurant and a poolside bar. WiFi in public areas is free. Additionally, a lazy river, a steam room and a 24-hour business centre are on-site. Housekeeping is available on request.
The Siena PRIMO offers 88 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The Siena PRIMO. During your stay, you'll be close to Eongtto Falls. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the lazy river or swim in the outdoor pool
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a playground
  • Just a 4-minute drive from Eongtto Falls and 7 minutes from Jeju World Cup Stadium
Some rates at The Siena PRIMO are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Siena PRIMO offers its guests a kids' pool, an outdoor pool, a lazy river, and a steam room. There's a restaurant on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a children's club, and barbecue grills are also featured at the luxury The Siena PRIMO. Parking is available for a fee. A complete renovation of The Siena PRIMO was completed in July 2025.

This Tuscan-style Seogwipo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Ca' Bosco Restaurant – This restaurant serves breakfast, lunch and dinner. Reservations are required.
카라라 풀사이드바 – This poolside café specialises in local and international cuisine and serves brunch, lunch and light fare. A children's menu is available. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Siena PRIMO are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (surcharge; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: KRW 55,000 for adults and KRW 25,000 for children
  • A poolside bar
  • A restaurant

Restaurants on site

  • Ca' Bosco Restaurant
  • 카라라 풀사이드바

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Renovated entire property - July 2025
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 55000 for adults and from KRW 25000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Toscana Hotel Seogwipo
Toscana Hotel
Toscana Seogwipo
Toscana Hotel Seogwipo, Jeju-Do
Hotel Toscana Seogwipo
Hotel Toscana
The Siena PRIMO Hotel
The Siena PRIMO Seogwipo
The Siena PRIMO Hotel Seogwipo

The Siena PRIMO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing kid friendly hotel. The breakfast buffet is very good. Very friendly to staff that all spoke English. Room was good value but food was overpriced.
Stayed 3 nights in Sep 2025

10/10 Excellent

Young Hoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족 여행으로 오랜만에 찾은 시에나였습니다. 매번 찾을 때마다 다른 오성급보다도 친절한 서비스에 늘 기분이 좋았습니다. 이번에도 다르지 않았고 기대했던 것 이상으로 만족 스런 여행이었습니다. 수영장에 있는 라이프가드분들 아마 국내 호텔중 가장 친절하고 프로페셔널 하지 않나 싶습니다.
Stayed 2 nights in Sep 2025

8/10 Good

JEEAE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Hee Kyeong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Yun hyo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 훌륭한 호텔 하지만 아이를 동반한 가족에게 적합한 호텔입니다. 수영장에서 아이들이 너무 많아 커플이나 어른에게는 다소 힘든 리조트입니대.
Stayed 1 night in Aug 2025

2/10 Terrible

Jin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
While the property is newly renovated it’s not a good experience. At the Siena primo, there’s only one restaurant and no coffee shop or any other dining amenities. You have to go across the parking lot for two other restaurants which aren’t that great. Also, the pool policy is crazy. They require you to wear a cap to go into the water for sanitary reasons. So stupid. What about people peeing in the water? Also, the location is not great. Away from many things. We would never recommend this place. Stay somewhere else.
Stayed 3 nights in Jul 2025

4/10 Poor

Kayoung

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

공연 멋졌어요

패밀리룸은 좋았습니다~ 그런데 수영장과 다른 건물이어서 날씨가 추운데 이동이 불편했습니다. 그리고 케익 서비스를 예약했는데, 2시간 늦게 오고 엉망인 케익이 와서 속상했는데, 변경해주고 할인해주어서 다행이었습니다. 이현우, 바비킴 공연은 정말 좋았습니다.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jong suk

Stayed 1 night in Dec 2024

10/10 Excellent

hongki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

hyunjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

must stay hotel

Perfect place for price, luxury and convenience
Stayed 1 night in Dec 2024

10/10 Excellent

JAESEONG

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country side get away

Overall very good but pool was not open and gaming area was not functioning. Also tv service was not user friendly or English programing for guests. Be aware there's no shuttle service available to airport or shopping areas
Stayed 3 nights in Oct 2024

10/10 Excellent

Maheshi Purnima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, fabulous pool. Nice big rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It so quiet and no clouding, It's very nice to stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

kwangjae

Stayed 1 night in Oct 2024

10/10 Excellent

Hyunjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

minhwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Hani

Stayed 3 nights in Sep 2024

10/10 Excellent

Youngun

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Olga

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

SEHEE

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

BEOMJIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
수영장소음 ㅡ음악 이 밤 11시까지 객실에 들려 아주 불편했슴 객실비치 화장품도 품질이 별로임
Stayed 2 nights in Aug 2024