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Grand Mercure Shanghai Hongqiao

4.5 star property

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Photo gallery for Grand Mercure Shanghai Hongqiao

Breakfast, lunch and dinner served
Exterior
Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, individually decorated
Miscellaneous
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
369 Xian Xia Road, Shanghai, Shanghai, 200336
  • Place, Xianxia Road
    ‪1 min walk‬
  • Place, Intex Shanghai
    ‪7 min walk‬
  • Place, Shanghai Mart
    ‪12 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪67 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, City View

8.6 out of 10
Excellent
(28 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Single Beds, City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, City View, Executive Level

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed, City View, Executive Level

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Executive Level

Junior Suite, 1 King Bed, Executive Level | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Executive Level

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grand Mercure Shanghai Hongqiao

This hotel features a full-service spa, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Grand Mercure Shanghai Hongqiao offers 364 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Accommodation at this 4.5-star hotel has kitchenettes with stovetops and separate dining areas. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Vita Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they enjoy the overall property condition at Grand Mercure Shanghai Hongqiao. During your stay, you'll be connected to the convention centre and just a quick walk from Xianxia Road. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to Ayurvedic treatments, massages or body wraps at Vita Spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 4-minute drive from Zhongshan Park and 9 minutes from Nanjing Road Shopping District
Grand Mercure Shanghai Hongqiao offers its guests a full-service spa and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Spa services, multilingual staff, and a garden are also featured at the luxury Grand Mercure Shanghai Hongqiao. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Shanghai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:30 AM.
?? L'Atrium – This restaurant serves breakfast, lunch, dinner and light fare.
乐酒吧 Le 98 lounge – This bar only serves light fare. Happy hour is offered. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends; CNY 128 for adults and CNY 64 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ?? L'Atrium
  • 乐酒吧 Le 98 lounge

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Hob
  • Kitchenette
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Mercure Accor Hotel Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Accor
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao
Grand Mercure Hongqiao Shanghai Hotel Shanghai
Grand Accor Hongqiao Shanghai
Mercure Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao Shanghai
Grand Mercure Shanghai Hongqiao Hotel Shanghai

Grand Mercure Shanghai Hongqiao Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 326 out of 1003 reviews
Rating 8 - Good. 478 out of 1003 reviews
Rating 6 - Okay. 144 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

NOBORU

Renewal of bath
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

PHAKORN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

AKIHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Shingo

Liked: Staff & service
Good hotel especially breakgast
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

dinh

Liked: Cleanliness, amenities, property conditions & facilities
The area and the staff was very nice and accommodating
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Seiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was confortable,cleaness and staffs are friendly. I was satisfied this hotel.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

SHUJI

Disliked: Staff & service
It's a nice and cozy hotel in the middle of business district in Shanghai.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Eric

Liked: Staff & service, amenities, property conditions & facilities
Great stay, the hotel handled everything well, special note to Miss Lavender for our checkout ; recommend
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Pioray

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Yuichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for foreigner incl Japanese
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really convenient for everything . Staff always very supportive , easy to spend private time there
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Yew Sheng Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, within 10 minutes walking for two different metro lines, near to Hongqiao airport/ railway.
Stayed 11 nights in Nov 2024
Verified

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service
Hotel is rather old and outdated but service and convenience outdo .
Stayed 1 night in May 2024
Verified

6/10 Okay

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good / excellent for the money spent on this hotel. The only thing is the breakfast, nothing spectacular
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay in a good environment.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mitsuo

Liked: Amenities
good
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Yasuchika

Liked: Cleanliness, staff & service
Convinient. Easy access to restaurants in walking distance.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

KAMRAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVERALL WAS GOOD!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is good and I always use it.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Yuichiro

Liked: Amenities
good !
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Shingo

Liked: Cleanliness, staff & service
very quiet
Stayed 1 night in Jul 2023
Verified

8/10 Good

KAMRAN

Liked: Cleanliness, staff & service, room comfort

Biz Trip!

the property is run down and the area and surroundings are not very desirable! would I come back there, absolutely not just because of location!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Yasufumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 👍
Stayed 1 night in Apr 2024
Verified

8/10 Good

AKIRA

Liked: Cleanliness, staff & service
I would like to use it again.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Kotaro

Liked: Cleanliness, staff & service, property conditions & facilities
Almost good
Stayed 3 nights in Feb 2024