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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

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Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Lunch and dinner served, British cuisine
Front of property
Champagne bar
In-room safe, desk, blackout curtains, iron/ironing board
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Place, Sheffield Hallam University
    ‪2 min walk‬
  • Place, Sheffield Winter Garden
    ‪2 min walk‬
  • Place, Ponds Forge International Sports Centre
    ‪6 min walk‬
  • Airport, Doncaster (DSA-Sheffield)
    ‪63 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

City view

Privilege, Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Room amenity

Privilege, Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board

Classic Twin Room, 1 Double Bed

8.6 out of 10
Excellent
(92 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room

In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room

7.4 out of 10
Good
(10 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sheffield St Paul's Hotel & Spa

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness centre, a bar/lounge and coffee/tea in a common area. Housekeeping is available on request.
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Mercure Sheffield St Paul's Hotel & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from University of Sheffield. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at The Yard at St. Pauls
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, body wraps or body treatments at Spa Naturelle
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Sheffield Winter Garden and Millennium Gallery
  • Dogs welcome for a fee
Mercure Sheffield St Paul's Hotel & Spa offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and coffee/tea in common area are also featured at the business-friendly Mercure Sheffield St Paul's Hotel & Spa. You'll have access to the indoor pool at a partner property.

This 4-star Sheffield hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
The Yard at St. Pauls – This restaurant specialises in British cuisine and serves lunch and dinner.
The Champagne Bar – On-site Champagne bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Champagne Bar
  • The Yard at St. Pauls

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel photo advert is misleading, this is a very worn down hotel and the room upholstery and carpets are old and dirty. The beds aren’t comfy too, and their isn’t much natural or mains light in the room so feels very gloomy. Certainly not worth the money. The gym was also very dated and the pool although warm the changing rooms were unclean and the sewage drains smelt which made it not an enjoyable swim
Stayed 3 nights in Jan 2026

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities
LOVELY STAFF, GREAT ROOMS
Stayed 1 night in Jan 2026

10/10 Excellent

TRACY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel and even more so since the health suite is now free to use again. Very central hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Sylvain

Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely to have a bath and a shower in the room. Most of the staff were lovely, particularly the breakfast staff including the Spanish chef who went out of her way to get me vegan croissants and the lady who checked us in for breakfast who was very friendly and kind.
Stayed 4 nights in Dec 2025

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness
.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in. The suite was fantastic.
Stayed 1 night in Dec 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room
Stayed 2 nights in Dec 2025

8/10 Good

J

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great lovely location just the chair in the room had loads of stains on like people had spilt wine all over it and getting back in the building after midnight was a bit of a challenge. I do love this hotel though it's location and staff are lovely
Stayed 1 night in Dec 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities
fantastic central location, lovely breakfast, comfortable beds / room Highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Dennise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and very clean
Stayed 2 nights in Dec 2025

6/10 Okay

amber

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff were amazing, and the room was very clean. However, the sheets were pilled (making them feel old and overused), the furniture all had quite a lot of dings and chips (again making the room feel tired). Overall it was okay, but it did just feel very dated and quite used and abused. Especially when booking a suite.
Stayed 1 night in Dec 2025

8/10 Good

Yibo

Stayed 1 night in Dec 2025

8/10 Good

Rob

Stayed 1 night in Dec 2025

6/10 Okay

Jack

Stayed 2 nights in Dec 2025

10/10 Excellent

stuart

Comfortable bed,spacious
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Sanjay

Stayed 1 night in Dec 2025

6/10 Okay

Denise

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff were really friendly, and Hotel was relevantly clean. However, rooms are very tired and in need of some light renovations. the card key had to activate the toilet kept running all night and the carpets done with a good clean could’ve done some decent pillows as well. I would say this hotel is.2 star
Stayed 3 nights in Dec 2025

10/10 Excellent

Emily

Travelled with family
Liked: Staff & service, room comfort
Room needed a bit of TLC and air conditioning did not work on first night but sorted on second night when reported. Had to get room keys re programmed several times. Very friendly and attentive reception staff who could not do enough for you.
Stayed 2 nights in Dec 2025

8/10 Good

Lynne

Liked: Cleanliness, property conditions & facilities, room comfort
The room was excellent and the hotel was really lovely but the breakfast was not great - not much variety of fruit and not very tasty , there were only croissants no other pastries and the croissants were so overcooked they were in edible! The coffee in the machine was awful!! I love fresh coffee and it was not nice at all! I’ve stayed in many hotels and had much better breakfasts for that price! We chose this hotel because of the location and for the spa facilities and we felt the pool area needed some attention- wasn’t very clean and there was a funny smell in there , there were used towels all over the place and generally it was all a bit of a mess and grubby down there! Definitely didn’t want to take my flip flops off! I really think a few simple improvements could really help to make the pool area a nicer place and I this information can be relayed to your staff .
Stayed 1 night in Nov 2025

8/10 Good

Shirley

Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities
Yes, very much so.
Stayed 1 night in Nov 2025

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