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Sunway Hotel

4.5 star property

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Photo gallery for Sunway Hotel

2 restaurants; breakfast, lunch and dinner served
Exterior
Business Room | In-room safe, desk, blackout curtains, iron/ironing board
Fitness facility
Hallway

Reviews

7.2 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Shiye Road, Fuwei, Fuyong Community, 18, Shenzhen, Guangdong, 518128
  • Place, Shenzhen Airport Golf Course
    ‪10 min walk‬
  • Place, Fenghuang Mountain
    ‪13 min walk‬
  • Place, Luohu Port
    ‪33 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪11 min walk‬

Room options

View all photos for Deluxe Business suite

Deluxe Business suite | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Business suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe twin room

Deluxe twin room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe twin room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business twin room

Business twin room | In-room safe, desk, blackout curtains, iron/ironing board

Business twin room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior twin room

Superior twin room | In-room safe, desk, blackout curtains, iron/ironing board

Superior twin room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Sunway Hotel

This hotel features 2 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a conference centre and self parking.
Sunway Hotel offers 236 air-conditioned accommodations with washers/dryers and a safe. 39-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sunway Hotel, you're just a quick walk from Shenzhen Airport Golf Course. Features include free WiFi in public areas and a free round-trip airport shuttle, plus 2 restaurants.
  • Free WiFi
  • Free Motorhome/coach/lorry parking
  • Enjoy Chinese cuisine while dining at Mun Chuan Cantonese
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Within a 10-minute walk of Shenzhen Airport Golf Course and Fenghuang Mountain
  • Free airport shuttle service
There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 6 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 9688 square feet (900 square metres) and includes a conference centre. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Sunway Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Mun Chuan Cantonese – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • 24-hour airport shuttle
  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 38 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Mun Chuan Cantonese

Things to do

  • Gym

Family friendly

  • Babysitting
  • Grocery/convenience store
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (9,688 square foot of space)

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1997
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 120.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 38 per person
  • Rollaway bed fee: CNY 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Sunway Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Sunway Hotel Shenzhen
Sunway Shenzhen
Sunway Hotel Hotel
Sunway Hotel Shenzhen
Sunway Hotel Hotel Shenzhen

Sunway Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 131 reviews
Rating 8 - Good. 51 out of 131 reviews
Rating 6 - Okay. 40 out of 131 reviews
Rating 4 - Poor. 7 out of 131 reviews
Rating 2 - Terrible. 8 out of 131 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Atsuko

Liked: Cleanliness, property conditions & facilities, room comfort

英語の話せるフロントスタッフが欲しい

フロントで英語が通じず、私達は中国語が出来ず、翻訳機でコミュニケーションを図らなくてはならず困った。それ以外はスタッフも親切で部屋も6か月前に泊まった時よりも綺麗になっていて良かった。
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

古いですが空港に近くて送迎もあります。
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

YOUNGHEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

별로인 숙소!

오래된 시설과 공항에어포트란 광고에 속았습니다. 멀고 더럽고 냄새는 최악이었다. 그런정도의 시설치고는 너무 비싸다고 느껴질 정도였습니다. 시트는 눅눅해서 피곤해도 찜찜해서 못잤습니다.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Jayant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Better places to stay

One of the best in Service. Good Breakfast. Forgot my glasses and the staff member expeditiously delivered the same to me at the Airport. Outstanding service at the counter. Timely Shuttle drop off to the airort
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
This property has THE hardest beds I've ever touched in my life. The staff is unenthusiastic about customer service. It was a smelly 80F degrees in the lobby. The room was clean, very bare - and that was okay for the price. But the bed literally felt like plywood with sheets on it.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Nuthanaphat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very helpful staffs even they cannot speak English. Room conditions are generally poor and heavily smell of cigarettes. Not recommend for family with kids.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien,

Sur cette application il n’y avait qu’une chambre double de disponible, j’ai trouvé c’était même très rentable, état général correct, à proximité il y a des petits commerces et des restaurants, la navette est à notre disposition 24 heures sur 24, je l’ai utilisé pour aller à l’aéroport, il faut compter un quart d’heure. Le personnel est super. J’ai réservé ici seulement car c’était à moins de 1 km de l’aéroport. Et j’ai trouvé la déco du rez-de-chaussée assez sympa. Il y a un gardien de nuit en bas de l’ascenseur. Bref je recommande.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Talitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on!

Great staff very hospitable. They went out of their. The rooms are clean and comfortable.
Stayed 1 night in Jun 2019
Verified

8/10 Good

hideko

滞在ホテル

帰国早朝でとても便利なホテルでした。 空港無料バス会ったので便利 又利用したいです
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real issue was lack of internet access. Although connected to their WiFi the internet connection was v hit and miss. Essentially useless. Otherwise fine. What you might expect for the price paid.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋습니다
Stayed 1 night in May 2019
Verified

8/10 Good

Jethanand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple hotel convenient for early morning flights.

They have 24 hour Shuttle Bus to and from Airport. The rooms are average, but clean.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness

썬웨이후기남기다

일단 전통적인중국호텔이다. 그래서 호텔에담배냄세가 심하다. 층층마다심하고 어떤분들은 문을열고담배를대놓고핀다. 그래서냄세싫어하시는분은 좀괴로울수도있다. 방내부컨디션은 등이많이어둡고. 욕조에 밀끄렁방지꾸션이있는데 습기가차서그런지 뒷면에곰팡이가보였다. 그러나무덤덤하게잠만잘거면 공항하고가깝고싸너괞찮다
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Inkang

Disliked: Property conditions & facilities
Basic basic place to sleep, needs a lot of attention.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solides Airporthotel

Ja, es schon in die Jahre gekommen und recht "Old school", dafür hat es relativ große Zimmer und es gab auch grosse Betten. WiFi funktionierte gut, denkt aber daran, dass Facebook und Co. in China abgestellt sind. Die Sauberkeit war in Ordnung, wer sucht, findet was. An der Rezeption spricht man Englisch, es wurde nur der Reisepass verlangt und ein Foto gemacht, eine Kaution wurde nicht verlangt, auch keine Kreditkarte, der Aufenthalt war schon online bezahlt. Frühstück ist inkl. heute ich aber nicht genutzt. Es gibt einen kostenlosen Shuttleservice, einfach danach fragen. Es gibt einen Kühlschrank, in der Nähe habe ich aber keinen Supermarkt gesehen.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
很好睡 但有點煙味噴點香水就沒事了
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Sunway Hotel, has nice staff, good location and affordable rates. But needs renovation everywhere.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

ビジネス客

朝食は期待しない方が良い。空港送迎バスが唯一の救い。深センの旧空港を窓から間近に見て、この国の将来には興味が尽きない。
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Andy

Liked: Cleanliness, staff & service
Disliked: Amenities
23C and hotel air conditioning turned off. Nuff said.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The hotel facilities were a bit old. But the service is okay. Shuttle bus to the airport is a plus.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
因為晚機到達深圳機場，住一晚是可以接受的。
Stayed 1 night in Dec 2018
Verified

8/10 Good

XIN

Liked: Staff & service, property conditions & facilities, room comfort
作为中转临时住宿，性价比还算可以吧。毕竟是有些年头的酒店，部分设施陈旧，但也还能接受。在清洁度方面仍有提升空间。
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd Trip

Staff is very friendly! Always enjoy our stay.
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family stayed at the hotel to catch a early flight. They enjoyed the stay and appreciated the accommodating airport shuttle service. I will definitely choose this hotel for our next trip. Thank you everyone at Sunway.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

SUKYUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

너무 별로에요.

방에 들어가자 마자 냄새가 너무 심했고, 샤워기가 벽에 부착되어 있어 손에 들고 샤워를 할 수 없어 불편함. 그리고 셔틀버스 시간에 맞춰 나가도 버스가 오지 않음.(버스가 매우 낡음)
Stayed 1 night in Sep 2018